Warranty Guide

Warranty
4. Noncompliance with installation instructions and maintenance guidelines as recommended by Shaw. Manufacturer cannot
assume responsibility for the suitability of flooring material and accompanying products for each individual installation as
manufacturer has no control over the installer's proper application. Should an individual piece be doubtful as to appearance or
dimension the installer should not use this piece.
5. Cracking, warping, soiling, fading, improper maintenance or abuse caused by items such as roller skates, golf shoes or pets.
6. Floor covering installed in inappropriate locations is excluded from this warranty.
7. Gloss reduction or surface scratches are not considered surface wear. Dull finish can be corrected with spot or overall recoating
care systems.
8. Damage resulting from thermal heat sources.
LIFETIME LIMITED WATERPROOF WARRANTY
Shaw warrants that for the stated warranty period from the date of original purchase, your Shaw product will not swell, cup, or crack
due to:
Normal cleaning practices (see Care and Maintenance document for additional information) 
Moisture due to everyday household spills (see Care and Maintenance document for additional information) 
Moisture from subfloor when exposed to such conditions.
All sources of subfloor moisture should be remedied prior to installation. This warranty covers topical moisture as long as the water
does not flow over the edge of the surface (edge of the room, cut boards, etc.)
While moisture will not affect the product’s integrity, it is possible that, when excessive moisture accumulates in buildings, subfloors, or
on building materials, mold (and/or) mildew growth can occur (particularly if the moisture problem remains undiscovered or
unaddressed).
THESE LIMITED WARRANTIES ARE SUBJECT TO THE FOLLOWING CONDITIONS:
1. The floor must be installed properly and according to Shaw’s’ installation instructions.
2. The flooring must be used only indoors in a climate controlled area.
This product is warranted for installation into environments (such as "three season rooms and dwellings") that experience
extended periods where the ambient environment is either not controlled or minimally controlled allowing seasonal
fluctuations in temperature and relative humidity. That said, for such installations, the product must be acclimated and
installed into a controlled environment where temperatures are kept between 55°F degrees and 85°F degrees for a
period of 72 hours prior to, during and 72 hours after installation. Failure to comply with these installation parameters will
disallow warranty coverage.
3. The flooring must be maintained in accordance with Shaw’s maintenance instructions.
4. This limited warranty does not apply to Shaw’s moldings and trims.
5. Installation of flooring that contains any manufacturing defect is not covered by this 30 year Residential Limited warranty.
TERMS OF LIFETIME LIMITED WARRANTIES:
Within One Year: Claims on defects of this product as covered by this warranty that are reported in writing within one year of
purchase, Shaw Floors will arrange a credit based on the original purchase of the product or replace the product. Reasonable
labor costs are included.
Between Year One - Five: Claims on defects of this product, as covered by this warranty, that are reported in writing after
one year but within five years of purchase, Shaw Floors will arrange a credit based on the original purchase of the product or
replace the product. Shaw Floors will pay 50% of reasonable labor costs.
Between Year Five - Ten: Claims on defects of this product, as covered by this warranty, that are reported in writing after five
years but within ten years of purchase, Shaw Floors will arrange a credit based on the original purchase of the product or
replace the product. Labor costs are not included.
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