User Manual

Table Of Contents

2 9

Instruction Mannual

2: Self printing test is ok,but printer does not work after driver installation.

A: Recheck the installation according to above installation wizard and see

if we selected the right port or ask service center for advice if needed.

3: Malfunction of paper feeding?

A: Use soft brush to clean the paper sensor and try again or send it to the

service center for repair.

4．Malfunction of the indicator light

A: Check the cable connecting way / adapter / power cord / switch on or off?

Or contact the service center for repair.

5．Messy code printing except Arabic numeral printing.

A: language switching incorrectly, please use our tool "IPrinter" (you can find it

on the enclosed CD) to change the language what you want print.

6．Red indicator keep flashing during the printing.

A: Usually it is due to the high temperature of the print head. If printing stopped,

please contact the service center for repair.

7. Printing speed is very slow for serial printer

A: follow this path and change the set accordingly : Driver -- Properties -- Device

Settings -- Print Mode -- Print as soft font.

9. The printer can't work

A：The battery maybe without electricity，please use power adapter to

charge. Then you try to star the printer, if the printer has same problem, please

send to service center for repai

10. Can not search the Bluetooth printer

A：Please check the equipment "Bluetooth" function whether opened, the

communication whether normal, then replug the printer "Bluetooth Module"

try to connect and search “Bluetooth” again, if the problom are still existed,

please send the specified location repair.

12.General Troubleshooting

1: Why serial port printer printing messy code?

A: Ensure the baud rate setting in the PC is same as the printer baud rate.

( we can see printer baud rate from self test page)

8. Water or other liquid spills into the printer

A: Cut off the power,we can dry the main board or printer head with a hair dryer,

careful of the temperature ( average 50 degree is ok )

3 0

58MM Portable MINI Thermal Printer