User's Manual

42 of 51
minutes to complete.
Why are Bluetooth and Wi-Fi turned off?
 Check whether Airplane mode is enabled. In this case,
you cannot enable the Bluetooth and Wi-Fi functions.
Turn off Airplane mode.
12. Customer service
12.1. Extended support
Please contact our customer service team if you have any
problems and we will try to find a solution. Before you
call us, please have your sales receipt and the following
information to hand:
• What message, if any, appears on the screen?
• Which steps have you already taken to try to solve the
problem?
• Please provide your customer number if you have one.
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