Owner`s manual

13.3 Exclusions
The following warranty exclusions may cause your Solarstream warranty to become void,
and which may incur a service charge and cost for parts should this become necessary:
1. Where service is required to reconnect the operation of the Solarstream due to problems
related with abnormal water supply such as high water pressure, faulty plumbing and/or
electrical wiring, or major variations in electricity supply;
2. Where the system fails due to misuse, accidental damage, flood, acts of God, incorrect
installation or unlicensed service repair work attempts;
3. Where water stored in the tank is exceeds our water quality limits (refer below)
or is excessively acidic (eg some water from rain water supply may exceed the pH limits);
4. Where there are claims for damage to wall foundations (outside), furnishings (inside),
rooves or other losses, directly or indirectly due to leakage of water from your Solarstream;
5. Corrosion due to sea water or salt spray;
6. Where damage or breakage is not covered by this warranty, and should be added
separately to your general household insurance policy;
7. Where the claim is due to an extraneous cause beyond the normal operation and fair
wear and tear of the heat pump, including: blocking the air inlet or outlet, leaking water
pipes, defective PTR valve causing continual dripping or running water for more than
3 months, etc;
8. Where benefits conferred by this warranty are additional to other rights and remedies in
respect of this product, which the purchaser has under relevant Australian Laws.
13.4 Water Quality Limits - Warranty Exclusions
Your Solarstream warranty will be voided if your water quality exceeds the following
quality limits:
Stainless Steel Storage Tanks:
· Total dissolved solids 600 mg/litre or parts per million
· Total hardness 200 mg/litre or parts per million
· Chloride 250 mg/litre or parts per million
· Magnesium 10 mg/litre or parts per million
· Sodium 150 mg/litre or parts per million
· Electrical conductivity 850 S/cm (micro siemens per centimetre)
· Iron 1 mg/litre
· pH Min 6.5 and Max 8.5
Glass/Enamel Storage Tanks:
· Total dissolved solids 600 mg/litre or parts per million
· Total hardness 200 mg/litre or parts per million
· Chloride 300 mg/litre or parts per million
· Magnesium 10 mg/litre or parts per million
· Sodium 150 mg/litre or parts per million
· Electrical conductivity 850 S/cm (micro siemens per centimetre)
· Iron 1 mg/litre
· pH Min 6.5 and Max 8.5
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AIR TO WATER HEAT PUMP WATER HEATERAIR TO WATER HEAT PUMP WATER HEATER
12. The Heat Pump may operate in weather conditions lying within the range of -5 deg C
cold weather and 45 deg C hot weather temperature. Operation outside of this range
may void your warranty.
13. A Pressure Limiting Valve must be installed in the water inlet line and set to 500kPa
(refer Section 2.17).