Owner`s manual

For longer storage tank life, particularly in areas with mineralised, chlorinated or hard/scaling
water, we recommend Tanamet XD50 crystals which are a slowly dissolving "glassy"
polyphosphate specifically designed for domestic hot water systems designed to soften
water and lengthen the life of all appliances and tap ware that use hot water. The crystals
are applied by means of a cartridge placed in a filter housing installed into the water supply
inlet before entering the hot water storage tank. The crystals dissolve very slowly at the rate
of a few parts per million into the inlet water flow to prevent scale formation and corrosion.
Apart from water softening, they reduce scaling, reduce corrosion, reduce copper staining,
stabilise dissolved iron (red water) and stabilise manganese.
The Tanamet XD50 filter has a life of approximately 8 years after which time we recommend
you replace the filter. Other similar crystal water treatment systems dissolve much more
quickly which is why we recommend Tanamet XD50 crystals, available from SIDDONS.
Tanamet XD50 crystals do not have any adverse effect on the quality of water consumption
for humans and as at 2013 their use has been approved by Water Authorities in Australia
and France.
In addition to this warranty policy, you also have rights and remedies under the Australian
Consumer Law including replacement or refund for a major failure or repair for a minor
failure.
13.6 Tanamet Crystal Water Filters
13.7 Australian Consumer Law
28
AIR TO WATER HEAT PUMP WATER HEATERAIR TO WATER HEAT PUMP WATER HEATER
13.5 How to make a Warranty Claim
We recommend online registration of your Solarstream at www.siddonssolarstream.com
after installation to assist processing of any warranty claims. Alternately, you can post your
registration details to us. When making a warranty claim, you will need to quote your serial
number, model number, installation date and owner details. We will advise the process to
investigate and resolve your issue.