User's Manual

Service & Support26
Service & Support
Unique range of complete services for the entire life cycle
The range of services offered by Siemens Industry Automation
and Drive Technologies includes comprehensive Service and
Support for a very broad range of users.
To accompany our products and systems, we offer integrated
and structured services that provide valuable support in every
phase of the lifecycle of your photovoltaic plant – from
planning, implementation and commissioning to mainte-
nance and modernization.
Our Service & Support accompanies you in all matters
concerning our products and systems for photovoltaic plants.
We provide direct on-site support through all phases of the
lifecycle of your photovoltaic plants.
An experienced team of specialists with a pool of expertise is
at your side to provide active support. Regular training courses
and intensive contact with our employees – even across
continents – ensure reliable service in a wide variety of areas.
Online Support
The comprehensive online
information platform supports
you in all aspects of our Service
& Support at any time and from
any location in the world. For
example, you can find technical
product information here.
www.siemens.com/sinvert/
support
Technical assistance / hotline
Competent consulting in tech-
nical questions covering a wide
range of customer-oriented
services for all our products
and systems.
www.siemens.com/sinvert/
technical-assistance
technical-assistance@
siemens.com
SINVERT Hotline
(in English and German):
Tel.: +49 (911) 895-5900
Spare Parts
Spare Parts
Technical
Support
Technical
Consulting
Technical
Consulting
Technic al
Support
Service
Programs
Service
Programs
Engineering
Support
Engineering
Support
Training
Training
Modernization
Services
Modernization
Services
Online Support
Online Support
Field
Service
Field
Service
Optimization
Services
Optimization
Services
SINVERT_PVS.book Seite 26 Donnerstag, 24. Mai 2012 3:01 15
© Siemens AG 2012