User's Manual

Service & Support28
Tailored program of services for SINVERT PVS
Spare parts service
Security of supply of necessary spares - without contractu-
al obligations
The spare parts service for SINVERT PVS offers you two ways
of ordering spares:
– On-demand spare parts delivery
–SparesKits
On-demand spare parts delivery
Spare parts service for SINVERT PVS: On-demand spare parts delivery
The relevant spare part can if necessary be ordered directly
from your regional contact person. Spare parts can be delivered
to anywhere in the world, by express courier if requested.
There is a large selection of individual spare parts available for
SINVERT PVS. Further information can be requested from your
regional contact person.
SINVERT PVS SparesKits
Spare parts service for SINVERT PVS: SparesKit on-site
Kits stored on site containing spares for the most important
components ensure even greater security of supply:
– SINVERT PVS SparesKit 100 recommended for photo-
voltaic plants containing up to 10 inverter subunits
– SINVERT PVS SparesKit 200 recommended for PV
plants containing more than 10 inverter subunits
– Order numbers see page 25
Service calls
Service specialists assure plant availability
Three different types of service call are available:
– Commissioning
– On-site service
–Maintenance
Service calls for SINVERT PVS inverters
Commissioning
The following work is carried out during a commissioning
callout:
– Checking the correct connection of the inverters
– Setting up the inverters
– Testing and documentation
– Professional contact persons on site
On-site service
If troubleshooting via remote access by the Siemens SINVERT
hotline fails to resolve a problem, our specialists can visit your
site on request to offer you advice and assistance.
Maintenance
You can ask us to dispatch specialists to your site to carry out
preventive maintenance on a date of your choice (in this case,
materials will be supplied by our engineer).
SINVERT_PVS.book Seite 28 Donnerstag, 24. Mai 2012 3:01 15
© Siemens AG 2012