Operating instructions

12
The EASYFIRE will automatically switch to 12 volt backup
provided you have the 12 volt option installed.
Solution: a) Check burn pot for ash deposit. b) Check
burn pot is improperly placed and is seating on igniter. c)
Check air box clean out for ash build up.
3. Problem: The fire was burning well and then it began to
overfeed pellets and started backing up into the pellet
feed chute, smothering the fire.
Solution: W hen the pellets are overfeeding, it usually
means that the air flow has been reduced. Check the Fire
Pot air intake holes to be sure they are clear. Check to
see if Fire Pot was properly seated in pot tray. Check to
see if the manifold may have filled with Fly-ash. If you
use a low grade pellet, and clinkers (fused ash and dirt)
form in the bottom of the Fire Pot, it will choke the air
intake (you might consider changing the brand of pellets
to one that burns cleaner). You must let the fire go out
before removing and cleaning the Fire Pot.
Never vacuum out the heater when the heater is in
operation! The hot ashes can lodge in your vacuum
cleaner and cause a fire!
You must clean the manifold regularly in order to insure a
good air to fuel ratio, thus allowing the heater to "breathe"
properly. You must also check the vent pipe and tee to see
that they are not clogged and full of ash.
4. Problem: Heater was burning well and then soot began
forming on the glass door.
Solution: Black soot forming on the glass door means
that the combustion is not right and the heater needs a
good clean out. Some brands of pellets burn much richer
than others and you might have to change brands of
pellets and/or have the air/fuel settings re-adjusted by
your dealer. It is normal to have the glass cloud up after
several hours of burning but it should wipe off with a
good window cleaner. If the glass turns black quickly,
then the heater needs a good clean out.
5. Problem: We had a power failure and the heater
emitted smoke for about five minutes.
Solution: If the heater emits smoke during a power
failure, and you have frequent power failures then we
suggest you purchase the battery back-up system. If the
vent pipe is installed according to these instructions the
smoke will syphon out of the pipe in most instances.
6. Problem: After several weeks of outstanding perfor-
mance, the heater suddenly stopped and the red light
under the control knob came on. This light is the Hi
Temp/Flue Indicator Light.
Solution: The Hi-Temp/Flue Indicator light indicates that
Fly-ash has built up in the exhaust system and/or there is
a restriction in the exhaust/flue system. Check the pipe
system for excessive ash and clogging, particularly the
vent cap. Remove the clean out cap on the tee and
make sure that ash has not blocked the exhaust air flow.
This automatic shut down in case of flue clogging is a
safety feature and if the shut down occurs it means you
have a problem and should consult a service technician
and/or clean your pipe and heater thoroughly. If you feel
the Fly-ash build up is excessive, we suggest that you try
another brand. In moist climates the pellets and Fly-ash
can actually absorb moisture from the air and create
creosote and a severe clogging problem. Keep this in
mind when you store and handle your pellets. The heater
warranty does not cover the quality of the fuels used or
the way they may be handled either before or after you've
purchased them.
7. Problem: I turned off the switch and the heater kept
running.
Solution: This is normal. The exhaust blower will keep
running until it cools down and then it will automatically
turn off. This can vary by the temperature the exhaust
has reached and the temperature of the cooling air.
HI TEMP/FLUE RED WARNING LIGHT:
W hen the Hi-Temp/Flue indicator light comes on (red lite
beneath control knob) it means a fault has been detected in
either the flue system, over temperature, or fan/feed motor.
Slow Flash Red Light - Indicates a blocked flue. Check
flue and clean out for built up ash deposits.
Solid Red Light - Indicates an over temperature. Check
the air intake at rear of unit. Turn the feed trim down 25% to
reduce fuel rate.
Fast Flash Red Light - Requires unit to be unplugged to
reset. Indicates a feed motor jam or fan motor fault. Fan
motor test would require running unit on “fan and clean”
only to determine if red light indication is repeated. If not,
feed system is jammed and requires the hopper access
cover to be removed and jammed material to be removed.
If this condition continuos contact your dealer for service.
TRIM KNOB ADJUSTMENT:
Underneath the control knob you will find a small round
knob that will turn forward and reverse. This knob can
control the feed motor rate. By turning the knob clockwise
you can increase the burn rate and by turning it
counterclockwise you can decrease the burn rate. Use this
to change the overall rate for different pellets. For instance,
if the pellet has high ash and burns dirty decrease the "trim"
and if the heater goes out on low or has low flame increase
the "trim".
Move this KNOB carefully! It is designed to fine tune your
LOW setting in the event you change brands of pellets
and/or live at a higher elevation.
Customer Service & Replacement Parts
Replacement parts are available from your local dealer or
on-line @www.sierraproductsinc.net . Our call or write:
Customer Service
Sierra Products, Inc.
5061 Brooks St. Ste. B
Montclair, CA 91763
Ph: 909-399-3355x21
Fax: [phone]