User Manual

38
SIERRA SRCO Convection Oven
WARRANTY INFORMATION FORM
Fill in the blanks and keep this paper with the original invoice in a safe place for future service
purpose.
1.Date of purchase :____________________________________
2. Model No. : ____________________________________
3. Serial No. : ____________________________________
MANUFACTURERS LIMITED WARRANTY
MVP Group, (Sierra Range, hereby referred to as “Sierra”), warrants all new cooking equipment bearing the name
“SIERRA” and installed within the continental United States of America or Canada to be free from defects in material
or workmanship, under normal and regular usage and operation for a period of one (1) year following the date of
original installation, but in no event can exceed eighteen (18) months from the date of shipment from the factory,
unless specified otherwise.
If a defect in material(s) or workmanship is detected, or found to exist within the stated period above, MVP Group, at
its sole discretion, shall either repair or replace any original part which has proven to fail within the machine, providing
that the equipment has not been altered or tampered with in any manner, has been installed correctly as per the
owner’s manual, and has been maintained and operated in complete accordance with the manual.
The labor cost to repair or replace any part proven to be defective, as per above clause(s), shall be covered by MVP
Group, within the United States of America or Canada; provided that: prior authorization for this labor was pre-
approved by MVP Group, the service work was performed by an authorized MVP Group service agent; and that this
agent installed an original and genuine Sierra part in the machine. Any repair work performed by a non-authorized
service agent remains the sole responsibility of the user, and MVP Group will not be held responsible. The installation
of any generic part will not be valid; and therefore voids this warranty. All authorized labor coverage shall be limited to
regular hourly rates only. Any supplemental hourly rates or charges, such as weekends or emergency premiums,
remain the responsibility of the user.
MVP Group (Sierra) hereby states that: warranty travel time shall be limited to, and without exception, a round-trip
total of two (2) hours OR mileage up to a maximum of one hundred (100) miles round-trip. Any charges exceeding
those stated herein must have prior authorization by the factory.
Exceptions to above warranty are: (A) Damages resulting from shipping, handling or abuse. (B) Incorrect installation
and/or connections. (C) Adjustments or calibration of any thermostats or timers. (D) Faults due to lack of regular
maintenance or cleaning of any internal or external part(s). (E) Replacement of any wearable items such as: baskets,
grills, knobs, etc. (F) Excessive soot accumulation due to poor gas conditions. (G) Poor results due to: excessive or
inadequate temperature(s) or gas pressure conditions (H) Failure to follow manual’s lighting instructions, maintenance
and/or usage.
MVP GROUP states that there are no other warranties, expressed or implied, that are not set forth herein. MVP
GROUP shall assume no other responsibility, either direct or non-direct, or be liable for any other additional loss or
damage, whether direct or consequential, as a result of its equipment.
The manufacturer reserves the rights to alter design and specifications without notice.
5659 Royalmount Ave
Montreal, QC, Canada H4P 2P9
[phone] [phone]
12000 Biscayne Blvd, Suite #108
Miami, FL, United States 33181
[phone] [phone]
www.mvpgroupcorp.com
2017-04