Warranty

*To activate the warranty service and to check terms and conditions please go to www.silestone.com
*To activate the warranty service and to check terms and conditions please go to www.silestone.com
WARRANTY
YEAR
How to make a claim.
If you believe that there is a defect in your
SILESTONE® by Cosentino® product and wish to
make a claim under this warranty, you must do so
by fax, email and / or letter, or by telephone by
contacting COSENTINO Customer Service and
stating your warranty number:
Cosentino North America
355 Alhambra Circle, Suite 1000
Coral Gables, FL 33134
Attn: Warranty Administrator
1-866-268-6837
Email: [e-mail]
To obtain service under this warranty, you must
permit COSENTINO or its authorized agents,
fabricators or installers to inspect your Silestone®
product at your residence. Also, you must
reasonably cooperate with COSENTINO and its
agents in their efforts to service this limited
warranty.
Except as provided in this limited warranty,
COSENTINO shall not be liable in either tort or
contract for any loss of direct, consequential or
incidental damages arising out of the use or in
ability to use the product in residential
applications covered by this warranty. Some
states do not allow the exclusion or limitation of
incidental damages, so the above limitation or
exclusion may not apply to you.
COSENTINO makes no other warranty, representa-
tion or guarantee, express or implied, with respect
to its products, except as expressly stated herein.
Some states in the United States do not allow
limitations on how long an implied warranty lasts,
so the above limitation may not apply to you.
This warranty gives you specific legal rights, and
you may also have other rights which may vary
from country to country, in the US from state to
state or, in Canada, from Province to Province.
What COSENTINO will do
If the product has a defect.
If a SILESTONE® by Cosentino® product is found
with a defect, within the terms and conditions of
this warranty, COSENTINO will, aer due verification,
proceed to replace or repair the material necessary
to produce the SILESTONE® by Cosentino® product.
COSENTINO are authorized to grant warranties on
SILESTONE® by Cosentino® quartz surfaces.
This warranty covers the replacement of the
defective product with one of identical characteris-
tics (color, thickness, etc.) as those of the product
purchased by the client, unless this is impossible
owing to the product being discontinued. In this
case, it would then be replaced by a product of
similar characteristics.
Specific warranty informa-
tion concerning finished
products SILESTONE®.
SILESTONE® by Cosentino® finished products in the
form of three-dimensional surfaces, such as kitchen
sinks, toilets and shower trays are under warranty
against manufacturing defects of the product for a
period of FIVE (5) YEARS, all under the terms,
conditions and limitations described for all other
SILESTONE® by Cosentino® products.
The 25-year period established in this Letter of
Warranty is only applicable to those products that
are sold and registered aer January 1, 2015.
COSENTINO reserves the right to refuse this
warranty service if any of the requirements set forth
above are not met, or if the information provided by
the customer is false, incomplete or illegible.