User Manual

81
Troubleshooting
If this happens: Try this:
Audio fades or has static when
listening
•Check all cables for a firm and secure connection.
•If you are using PowerConnect to listen via your
vehicle’s FM radio, and the problem persists,
it most likely is interference from another
commercial or broadcast FM station. You will
need to find an unused or available FM channel
in your area. Refer to “Find Available FM
Channels in Your Area” on page 61.
•If you are using PowerConnect, and you cannot
solve the audio problem, try connecting the
audio using the Aux In Cable or a Cassette
Adapter. (Refer to page 35 and page 37.)
If you cannot use those solutions, consider using
an FM Direct Adapter. (Refer to page 42.)
No audio when using
PowerConnect or FMDA
•Check that your Onyx EZ and your vehicle’s FM
radio are tuned to the same FM channel.
•For PowerConnect, ensure you are using the
PowerConnect Vehicle Dock and PowerConnect
Power Adapter.
•If you are using the Vehicle Dock that came with
the Universal Xpress Car Kit, ensure that the FM
Transmitter in Onyx EZ is turned On. Refer to
“Turn FM Transmitter On/Off” on page 77.