Installation Manual

12 Contact
If you have technical problems with our products, please contact the SMAServiceLine. We need
the following information in order to provide you with the necessary assistance:
• Inverter device type
• Inverter serial number
• Inverter firmware version
• Special country-specific settings of the inverter (if applicable)
• Type and number of PV modules connected
• Mounting location and altitude of the inverter
• Inverter message
• Optional equipment, e.g. communication products
• If necessary system name in the Sunny Portal
• If necessary access data in the Sunny Portal
• Operating mode of the multifunction relay
United
States/ Esta-
dos Unidos
SMA Solar Technology
America LLC
Rocklin, CA
Toll free for USA, Canada and Puerto Rico / Llamada gra-
tuita en EE. UU., Canadá y Puerto Rico:
+1877-MY-SMATech (+1877-697-6283)
International / Internacional: +1916625-0870
Canada/
Canadá
SMA Solar Technology
Canada Inc.
Mississauga
Toll free for Canada / gratuit pour le Canada:
+1877-MY-SMATech (+1877-697-6283)
12 Contact
SMA Solar Technology America LLC
Installation manual 67SB5.0-6.0-1SP-US-40-IA-xx-10
ENGLISH