User's Guide
Table Of Contents
- Important information
- Chapter 1: Welcome
- About this guide
- About the display
- Touch
- Writing, drawing and erasing
- Support for additional pens and tools
- iQ experience
- Display
- Audio
- Network connectivity
- Room computers and guest laptops
- Accessory slot
- Convenience panel
- Remote control and IR sensor
- Proximity sensor
- Ambient light sensor
- Temperature and humidity sensors
- Mounting hardware
- Accessory mounting points
- Identifying your specific model
- Accessories
- More information
- Chapter 2: Using basic features
- Chapter 3: Using the iQ apps
- Chapter 4: Connecting computers and other devices
- Chapter 5: Troubleshooting
- The display isn’t turning on
- The display is turning on when it shouldn’t
- The screen is blank or there’s a problem with the image on the screen
- There’s no sound or there’s a problem with the sound
- Touch isn’t working as expected
- The pens and erasers aren’t working as expected
- iQ apps aren’t working as expected
- SMART software on connected computers isn’t working as expected
- The SMART OPS PC module isn’t working as expected
- Contacting your reseller for additional support
CHAPTER 4
CONNECTING COMPUTERS AND OTHER DEVICES
31 smarttech.com/kb/171415
Setting a connected computer’s resolution and refresh rate
The following table presents the recommend resolutions and refresh rates for the display’s input
sources:
Input source Resolution Refresh rate
HDMI 1 3840×2160 60Hz
HDMI 2 3840×2160 60Hz
HDMI 3 3840×2160 60Hz
VGA 1920×1080 60Hz
If possible, set any connected computers to these resolutions and refresh rates. See the
connected computers’ operating system documentation for instructions.
Connecting USB drives, peripherals, and other devices
You can use USB drives, peripherals, and other devices with a computer connected to the display
using the USB receptacles on the display.
For more information, see Connecting USB drives, peripherals, and other devices on page33.
Troubleshooting connected computers
For troubleshooting information for connected computers, see Chapter 5: Troubleshooting on
page35.
Connecting a SMART OPS PC module
If your organization has purchased a SMART OPS PC module, you or
your organization’s installers can install the OPS PC module in the
accessory slot of the SMARTBoard 6000S or 6000S Pro series
interactive display following the OPS PC module’s installation
instructions (smarttech.com/kb/171544). You can then view the OPS PC
module’s input on the display.
For more information about the PCM8 series of SMART OPS PC
modules, see SMART OPS PC module on page8.
CAUTION
Do not install the OPSPC module or remove it from the accessory slot while the display is turned
on.