User's Guide
Table Of Contents
- Important information
- Chapter 1: Welcome
- About this guide
- About the display
- Touch
- Writing, drawing and erasing
- Support for additional pens and tools
- iQ experience
- Display
- Audio
- Network connectivity
- Room computers and guest laptops
- Accessory slot
- Convenience panel
- Remote control and IR sensor
- Proximity sensor
- Ambient light sensor
- Temperature and humidity sensors
- Mounting hardware
- Accessory mounting points
- Identifying your specific model
- Accessories
- More information
- Chapter 2: Using basic features
- Chapter 3: Using the iQ apps
- Chapter 4: Connecting computers and other devices
- Chapter 5: Troubleshooting
- The display isn’t turning on
- The display is turning on when it shouldn’t
- The screen is blank or there’s a problem with the image on the screen
- There’s no sound or there’s a problem with the sound
- Touch isn’t working as expected
- The pens and erasers aren’t working as expected
- iQ apps aren’t working as expected
- SMART software on connected computers isn’t working as expected
- The SMART OPS PC module isn’t working as expected
- Contacting your reseller for additional support
CONTENTS
vi smarttech.com/kb/171415
Connecting a SMART OPS PC module 31
Connecting USB drives, peripherals, and other devices 33
Chapter 5: Troubleshooting 35
The display isn’t turning on 35
The display is turning on when it shouldn’t 36
The screen is blank or there’s a problem with the image on the screen 36
There’s no sound or there’s a problem with the sound 38
Touch isn’t working as expected 39
The pens and erasers aren’t working as expected 39
iQ apps aren’t working as expected 40
SMART software on connected computers isn’t working as expected 40
The SMART OPS PC module isn’t working as expected 41
Contacting your reseller for additional support 41