User's Manual

Appendix A: General Concepts of the Security System
Page 134 | August 17, 2010
The Duress Code
The Duress keypad code is used if an intruder forces the customer to disarm her system or access her
security settings. Rather than entering her keypad code, she enters the Duress keypad code. When
she does this, she is granted full access to her TouchScreen, but a silent alarm is immediately sent to
the central monitoring station and police are dispatched. The Duress Code is enabled and configured
from the Manage Keypad Codes screen accessible from the Settings Widget.