User's Manual

Appendix B: Troubleshooting

Check the following first:

• Make sure that the power of the SMC2586W-G is on and the Ethernet

cables are connected firmly to the RJ-45 jacks of the SMC2586W-G.

• Make sure that the LED ALV of the SMC2586W-G is blinking to indicate

the SMC2586W-G is working.

• Make sure the types of the Ethernet cables are correct. Recall that there

are two types—straight-through and crossover.

Wireless Settings Problems

•The wireless client computer cannot associate with an SMC2586W-G.

• Is the wireless client set in infrastructure mode?

• Check the operating mode of the WLAN NIC.

• Is the SSID of the WLAN NIC identical to that of the prospective

SMC2586W-G?

•Check the SSID setting of the WLAN NIC and of the SMC2586W-G.

• Is the WEP functionality of the prospective SMC2586W-G enabled?

• Make appropriate WEP settings of the client computer to match those

of the SMC2586W-G.

• Is the prospective SMC2586W-G within range of wireless communication?

• Check the signal strength and link quality sensed by the WLAN NIC.

TCP/IP Settings Problems

Fig. 110. Communication stages for a client to reach its correspondent host.