User's Manual

• If you cannot find any incorrect settings of the SMC2586W-G, the

default gateway of the SMC2586W-G may be really down or there are

other communication problems on the network backbone.

Other Problems

• My SMC2586W-G has been set to obtain an IP address automatically by

DHCP. How can I know its acquired IP address so that I can manage it

using a Web browser?

•Use the SMC2586W-G Scan Utility (WLBrwsr.exe), which is included in

the SMC2586W-G Installation CD. This utility can discover nearby

SMC2586W-Gs and show their MAC addresses and IP addresses. In

addition, it can launch the Web browser on your computer.

NOTE: On Windows 2000/XP, SMC2586W-G Scan Utility can only be run

by a user with administrator privilege.

NOTE: SMC2586W-G Scan Utility does not scan the SMC2682W.

Fig. 111 SMC2586W-G Configuration Utility.

• My SMC2586W-G stops working and does not respond to Web

management requests.

•The firmware of the SMC2586W-G may be stuck in an incorrect state.

• Unplug the power connector from the power jack, and then re-plug the

connector to restart the SMC2586W-G.

•Contact our technical support representatives to report this problem,

If this happens after a failed firmware upgrade process, the firmware of

the SMC2586W-G may have been corrupted.

• If the SMC2586W-G still does not work after restarting, there may be

hardware component failures in the SMC2586W-G.

•Contact our technical support representatives for repair.