User's Manual

ROUBLESHOOTING

USB Adapter Installation Problems

If your computer cannot find the EZ Connect Wireless USB Adapter or

the network driver does not install correctly, check the following items:

• Make sure the adapter is connected to the USB port. Check for any

hardware problems, such as physical damage to the adapter’s

connector.

• Try the adapter in another USB port. If this also fails, try using another

SMC2664W wireless adapter that is known to operate correctly.

• Make sure your computer is using the latest BIOS.

• If there are other network adapters in the computer, they may cause

conflicts. Disable or remove the other adapters from the computer and

test the wireless adapter separately.

• Check for a defective computer or USB port by trying the adapter in

another computer that is known to operate correctly.

• If there are still difficulties, remove the wireless adapter. Delete the file

“Vnetusbr.sys” from:

c:\windows\system (in Windows 98/Me)

c:\winnt\system32\drivers (in Windows 2000)

c:\windows\system32\drivers (in Windows XP)

Click Start/Settings/Control Panel. Delete the adapter from the network

configuration menu. Restart the PC and reinstall the adapter.

Network Connection Problems

If the LED on the USB adapter is not lit, or if you cannot access network

resources from the computer, check the following: