Use and Care Manual

38
TROUBLESHOOTING
PROBLEM POSSIBLE SOLUTION
Bar and chain running
hot and smoking.
Check chain tension for
overtightened condition.
Loosen the chain if it is too tight.
Refer to Adjusting the Chain Tension
earlier in this manual.
Chain oil tank empty. Check oil tank.
motor runs, but chain
is not rotating.
Chain tension too tight. Refer to Chain Tension Guide earlier in this
manual.
Check guide bar and chain
assembly.
Refer to Replacing the Bar and Chain
earlier in this manual.
Check guide bar and chain for
damage.
Remove batery, after removing the battery
from chainsaw, take off the side cover
by removing the chain cover has been
removed, remove the bar and chain.
Before inserting the battery pack into the
unit with the bolt and chain removed. Clean
all the debris from the side of the saw. After
all is cleaned, insert battery and run the
chainsaw. If the sprocket is spining your
motor is OK. If the sprocket is not spinning
call customer service at 1-800-317-7833.
Motor runs, chain
rotates but does not
cut.
Dull chain. Sharpen chain.
Chain on backwards. Reverse direction of chain.
Chainsaw does not
start.
Battery is not charged
.
Place battery in to the charge and allow
charging up to 1 hour (2Ah)
Switch is defective
.
Call our customer service number at
1-800-317-7833 for a service dealer or
replacement parts.
Not for Reproduction