Instructions / Assembly
Self-Contained Ice Maker User Manual for Installation and Maintenance
9
Service Call
If the ice machine works abnormally, please
confirm below before making a service call:
1. Check the water supply
✓ whether there is water in the water trough;
✓ whether the water pressure for the ice
machine is 0.13MPa to 0.55MPa; the
water temperature is 5-35 °C;
✓ whether the water valve is open;
✓ whether there is no water leakage;
2. Check the power
✓ whether the indicator on the display panel
is ON;
✓ whether the panel display does not display
the OFF standby state;
✓ If the LED on the display panel is not ON,
check whether the plug and socket are
normal, and whether the power supply
switch is ON.
3. Check nameplate and series number
✓ Check the nameplate located on the side
or back of the ice machine and record the
model and series number of the ice
machine.
Common Faults and Troubleshooting
Not working
Indicator is OFF
Power switch not turned on
Plug is loose
Turn on the power switch
Check plug and socket
Shutdown every 3
minutes after startup;
the display shows E04
high temperature
The display shows E06
high pressure
protection
The ambient temperature is
too high
Condenser is dirty and
blocked
High pressure switch wires
fallen off
Fan does not start
Normal working temperature range of
5-40 °C
Clean the condenser
Check and correct high pressure
switch wires
Check and correct the fan
Ice defrost abnormal
Ambient temperature too low
Defrost valve does not start
normally
Ice thickness too thin or too
thick
Normal working temperature range of
5-40 °C
Check and correct the defrosting valve
Check and correct ice thickness
setting
Poor transparency of
ice cubes; ice cubes
too thin or incomplete
Ice thickness too thin
Water pressure too low
Water temperature too high
Inlet water valve does not
work
Inlet water valve is dirty and
blocked
Water leaking
Inlet water filter has not been
replaced for a long time
Check and correct ice thickness
setting
Check that the water supply pressure
is 0.13MPa to 0.55MPa
Water temperature of 5-35 °C
Check and correct the inlet water valve
Check whether water leaks and correct
Check and correct the inlet water filter
Too slow in ice making
The condenser or air filter is
dirty
High ambient temperature
Poor ventilation
Water temperature is too high
Clean the condenser and filter screen
Normal working temperature range of
5-40 °C
Check the environment around the ice
machine
Check the water supply temperature
of 5-35 °C
Too much noise
The ice machine is not placed
in a leveled foundation or the
ice maker is not leveled.
Level the ice machine