Instructions / Assembly

Self-Contained Ice Maker User Manual for Installation and Maintenance
5
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Unless otherwise stated, Glace Bay Enterprises Inc, (GBE) warrants to the original purchaser of
new, qualified Snooker Ice Machine units (and all parts thereof), that such equipment will be free
from defects in material and workmanship for a period of one-year parts and labor, and three years
on compressor from the date of paid invoice.
If a qualified product is found to be defective during this period, GBE will repair the defective unit,
replace any defective parts or replace the defective unit at its sole discretion.
The obligation of GBE under this warranty is limited to the repair or replacement of parts,
components, or assemblies that in the sole opinion of GBE are defective. This warranty is further
limited to the cost of parts, components or assemblies and standard straight time labor charges
(excluding the compressor warranty) at the servicing location. Time and hourly rate schedules, apply
to all service procedures. Additional expenses including without limitation, travel time, overtime
premium, material cost, accessing or removal of the Ice Machine, or shipping are the responsibility
of the purchaser, along with all maintenance, adjustments, cleaning, and ice purchases. The labor
warranty shall include standard straight time labor charges at the product location only and shall
exclude charges for travel time, mileage or other premium charges. Any labor service required to
fulfill the warranty obligation must be performed by a refrigeration service qualified and accepted by
GBE and/or the local GBE’s Distributor. GBE’s liability under this warranty shall in no event be
greater than the actual purchase price paid by purchaser for the Ice Machine. Warranty is valid in
Continental United States and Canada.
At any time during the warranty period, GBE may request the customer to submit documentation of
the issue, including but not limited to proof of purchase, proof of maintenance, photos or
documentation from a licensed contractor, such as but not limited to, a licensed electrician or
plumber. Any documentation requested must be submitted prior to a warranty claim being processed.
Should the documentation be received after 5 business days of the original request and the warranty
period ended within that time frame, it is at GBE’s discretion to continue to honor the claim.
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GBE will not warranty coverage for component failure or other damage that arise under the following
conditions:
• Failure to install and/or use the unit within proper operating conditions specified by GBE.
• Units plugged into an extension cord.
• Failure to properly maintain the unit. This includes, but is not limited to, basic preventative
maintenance such as cleaning the condenser coil.
• Improper water pressure or temperature, or failure to use and maintain a water filter
• Products sold or used outside of the 48 contiguous states.
• Any damage that occurs as a result of negligence or improper handling.
• Overloading or improper loading of the unit in a manner that prevents proper airflow.
• Units stored and / or used outside or in a non-controlled environment.
This warranty excludes failures do to fire, lightening, flood, acts of God, handling, misuse, abuse
and low voltage.
Additionally, no claims can be made against this warranty for spoilage of products, loss of sales or