Digital 4K Video Camera Recorder/Digital HD Video Camera Recorder X3000/HDR-AS300/HDR-AS50 Read This First Identifying the parts Identifying the parts (FDR-X3000/HDR-AS300) [1] Identifying the parts (HDR-AS50) [2] Screen display [3] Getting Started Checking the bundled items [4] Inserting the battery pack [5] Charging the battery pack [6] Inserting a memory card Inserting a memory card [7] The memory cards that can be used with the camera [8] Setting the date and time [9] Using the Underwater Housing
Using the Underwater Housing [11] On waterproof performance of the Underwater Housing [12] Notes on use for the Underwater Housing [13] Water leakage [14] Waterproof packing [15] How to check for water leaks [16] Maintenance [17] Using accessories Using the attachment buckle [18] Notes on using the adhesive mount (sold separately) [19] Shooting Shooting movies and still images Shooting movies (Movie mode) [20] Shooting still images (Photo mode) [21] Time-lapse capture mode [22] Loop recording mode [23]
Image quality setting [28] Movie format [29] Time-lapse capture image size [30] Loop recording time [31] Still image mode switching [32] Still image shooting interval [33] Self-timer [34] Time-lapse shooting interval [35] Time-lapse shot number [36] SteadyShot (Movie) [37] SteadyShot (Still) (FDR-X3000/HDR-AS300) [38] Angle setting [39] Zoom setting [40] Flip [41] AE shift [42] Time-lapse AE mode [43] Scene [44] White balance [45] Color mode [46] Audio recording setting [47] Wind noise reduction [48] Camer
One touch recording [63] Auto power off [64] Switching NTSC/PAL [65] Date & time setting [66] Area setting [67] Daylight saving time (summer time) setting [68] Version [69] Resetting the settings [70] Viewing Viewing images on a TV (FDR-X3000/HDR-AS300) [71] Viewing using the Live-View Remote [72] Delete [73] Create your movie Highlight Movie Maker Creating the highlight movie [74] Importing the BGM [75] Stream real-time movie to a movie streaming site Live Streaming with your camera (Real time movie st
Using the camera connected to other devices via Wi-Fi Connecting to your smartphone Preparation for connecting to your smartphone [80] Sample smartphone screen display [81] Using One-touch Functions to Connect to an NFC-enabled Android Smartphone (FDR-X3000/HDRAS300) [82] Connecting a smartphone to Wi-Fi via QR Code (Android device) [83] Performing the Wi-Fi setting on a smartphone via QR Code (iPhone/iPad) [84] Connecting to a smartphone using ID/password (Android device) [85] Connecting to a smartphone u
Editing images imported to your smartphone/tablet Using the Action Cam App Useful functions of Action Cam App [93] Installing Action Cam App [94] Information Recordable time Estimated duration of recording and playback for supplied battery pack [95] Estimated recording time of movies [96] Estimated number of recordable still images [97] Battery pack On charging the battery pack [98] Effective use of the battery pack [99] About the remaining battery charge [100] How to store the battery pack [101] On ba
Do not use/store the camera in the following places [108] On carrying [109] Care and storage of the lens [110] On cleaning [111] On operating temperatures [112] On moisture condensation [113] Notes on optional accessories [114] On using the camera in close proximity to vibrating motors and engines (FDR-X3000/HDR-AS300) [115] Note on disposal/transfer of the memory card [116] On GPS (FDR-X3000/HDR-AS300) [117] On GPS errors (FDR-X3000/HDR-AS300) [118] On GPS use restriction (FDR-X3000/HDR-AS300) [119] Speci
The remaining charge indicator is incorrect. [129] Memory card Operations using the memory card cannot be performed. [130] Shooting images Cannot record images. [131] Cannot insert dates on images. [132] Viewing images Cannot playback images. [133] The image does not appear on the TV. (FDR-X3000/HDR-AS300) [134] GPS The camera is not receiving a GPS signal. (FDR-X3000/HDR-AS300) [135] Excessive error in location information.
It takes too much time to transfer an image. [144] Others The lens gets fogged. [145] The camera becomes warm when you use it for a long time. [146] The date or time is incorrect.
(on/standby) button 1. 2. GPS sensor 3. IR remote receiver (FDR-X3000) 4. MENU button 5. Display panel 6. UP button/DOWN button 7. REC lamp 8. REC (Movie/still image) button/ENTER (Menu execute) button 9. REC/LIVE lamp 10 (N Mark) 11. Lens 12. Speaker 13. Microphones 14. HDMI OUT jack 15. Multi/Micro USB terminal 16. Mic jack *1 17. CHG (Charge) lamp 18. Battery cover 19. Battery housing 20. Battery ejection lever 21. Connector cover (HDMI OUT jack, Multi/Micro USB Terminal/Mic jack) 22. REC lamp 23.
(on/standby) button 1. 2. MENU button 3. Display panel 4. UP button/DOWN button 5. REC lamp 6. REC (Movie/still image) button/ENTER (Menu execute) button 7. REC/LIVE lamp 8. Lens 9. Speaker 10 Microphones 11. Multi/Micro USB terminal 12. CHG (Charge) lamp 13. Battery cover 14. Battery housing 15. Battery ejection lever 16. Connector cover (Multi/Micro USB terminal) 17. REC lamp 18. Lock lever 19. Screw hole for tripod * 20. Access lamp 21. Memory card insertion slot 22. Memory card cover * .
[3] Read This First Screen display The indicators described below are displayed on the camera. This screen display is an example of when shooting movies. Display icons at 1 : Wi-Fi connection setting (single connection) : Wi-Fi connection setting (multi connection) : Bluetooth is connected : Searching for GPS satellites to receive GPS signals. Location information cannot be received.
: Time-lapse capture mode : Live streaming mode : Loop recording mode : Angle setting : Zoom ratio : UP button/DOWN button operation guide (zoom switching, shooting mode switching, invalid operation) [4] Getting Started Checking the bundled items Make sure that you have following bundled items. The number in parentheses indicates the quantity of that item bundled. Camera (1) The camera is set in the Underwater Housing. Open the cover of the case as illustrated below.
Attachment Buckle (1) Startup Guide (1) Reference Guide (1) [5] Getting Started Inserting the battery pack 1 Slide down the lock lever to open the battery cover. 2 Insert the battery pack. :Align the direction of the arrow on the camera and the battery pack. 3 Close the battery cover and slide the lock lever up to lock.
Confirm that the yellow mark on the lock lever is not visible. Close the battery cover securely. Not doing so may cause a water leakage. To remove the battery pack Open the cover and slide the battery ejection lever, then remove the battery pack. To set auto power off function It is recommended that you set the camera to turn off automatically, in order to decrease the battery consumption.
3 When charging is finished, disconnect the micro USB cable between the camera and the computer. Charging is complete when the CHG (Charge) lamp turns off (full charge). The time takes for charging Supplied battery pack (NP-BX1) Via a computer: Approx. 265 minutes * Time required to charge a fully depleted battery pack at a temperature of 25°C (77°F). Charging may take longer under certain circumstances or conditions.
[7] Getting Started Inserting a memory card Inserting a memory card 1 Open the memory card cover. 2 Insert the memory card until it clicks. microSD card/microSDHC card/microSDXC card: Insert in the direction of Memory Stick Micro (M2) media: Insert in the direction of . . : Printed side : Terminal side 3 Close the memory card cover. To eject the memory card Open the cover, then lightly push the memory card once.
Save important data on the memory card on other media such as a computer, before formatting the memory card. Do not insert anything other than the compliant size of memory card into the memory card slot. Otherwise, a malfunction may result. When inserting or ejecting the memory card, be careful to prevent the memory card from popping out and dropping.
[9] Getting Started Setting the date and time Press the (on/standby) button to turn on the camera for the first time, the setting for area/summer time/date and time will be displayed on the screen. Use the camera after setting the date and time. 1 Press the UP button or DOWN button to select the setting, then press the REC/ENTER button. The following items are displayed on the screen in order.
FDR-X3000/HDR-AS300 HDR-AS50 (on/standby) button 1. 2.
3. 4. 5. 6. 7. 8. 9. 10 11. 12. 13. 14. 15. . Leash attachment hole (on/standby)/REC HOLD switch REC (movie/still image) button/ENTER (menu execute) button Case cover MENU button Tripod screw hole UP button DOWN button Buckle lock Buckle Lead Adaptor (HDR-AS50) Waterproof packing [11] Getting Started Using the Underwater Housing Using the Underwater Housing By inserting the camera in the Underwater Housing, you can shoot images underwater up to a depth of 60 m (197 feet) for 30 minutes continuously.
3 Insert the camera in the case body. 4 Insert the tab of the case body into the slot of the case cover. 5 Hook the buckle over the tab on the lower part of the case cover buckle in the direction of . , then close the Make sure the buckle and buckle lock are firmly locked. (If you do not lock it securely, water may leak, or the camera may fall out.
Note You cannot operate the (on/standby) button and REC/ENTER button when the REC HOLD switch is set to the lock position. Release the lock in the direction of the arrow below, before operation. When using FDR-X3000/HDR-AS300 with the Underwater Housing supplied with HDR-AS50, detach the adaptor ( ) from the Underwater Housing. When using HDR-AS50, be sure that the adaptor is attached to the Underwater Housing. If the adaptor is not attached, the images that you shoot may be affected.
to an item you intend to use with the camera. [12] Getting Started Using the Underwater Housing On waterproof performance of the Underwater Housing When the camera is inserted in the supplied Underwater Housing, the camera can shoot up to a water depth of 60 m (197 feet) for 30 minutes continuously. The waterproof performance is based on the testing standards of our company. Do not subject the Underwater Housing to pressurized water, such as from a tap. Do not use the Underwater Housing in hot springs.
[13] Getting Started Using the Underwater Housing Notes on use for the Underwater Housing Do not throw the Underwater Housing into the water. Avoid using the Underwater Housing under the following situations. In these situations moisture condensation or water leakage may occur and damage the camera.
Note Water leaks may occur if you use the Underwater Housing while dirt, sea water, or other foreign objects are adhered to the “1. waterproof packing”. Before use, be sure to check that there is no dirt, sea water, or other foreign object adhered to the “1. waterproof packing” and be sure to check that there are no water leaks by following the instructions in “How to check for water leaks”.
When storing the Underwater Housing To prevent deterioration of the waterproof packing, store the Underwater Housing in a cool, wellventilated location. Do not fasten the buckle. Prevent dust from collecting on the waterproof packing. Avoid storing the Underwater Housing in a cold, very hot or humid place, or together with naphthalene or camphor, as these conditions might damage the Underwater Housing.
Example of optional accessory attachment Universal head mount kit BLT-UHM1 Backpack Mount VCT-BPM1 Note Thread a suitable leash through the leash attachment hole of the Underwater Housing, then attach the leash to an item you intend to use with the camera. Before use, confirm that the screw on the attachment buckle is not loose. [19] Getting Started Using accessories Notes on using the adhesive mount (sold separately) The adhesive mount is used for fixing the camera to an item you intend to use.
The adhesive strength is greatest 24 hours after the item has been attached. The flat adhesive mount and curved adhesive mount cannot be used again once they are detached from the location surface. When detaching, peel off slowly. If peeled off forcibly, the surface on which the mount is fixed might be damaged. Before attaching, check the surface of the item to be used.
[21] Shooting Shooting movies and still images Shooting still images (Photo mode) Record still images. 1 Press the 2 Press the MENU button. 3 Press the UP button or DOWN button to select mode), then press the REC/ENTER button. * 4 (on/standby) button to turn on the power. * (shooting mode) - (Photo The icon of the current selected shooting mode is displayed. Press the REC/ENTER button to shoot.
4 Press the REC/ENTER button to start shooting. To stop shooting Shooting stops when the number set in the “Time-lapse shot number” has finished. If you select in the “Time-lapse shot number”, press the REC/ENTER button during shooting. Hint To change the image size, see “Time-lapse capture image size.” To change the shooting interval, see “Time-lapse shooting interval.” To change the shot number, see “Time-lapse shot number.” When the Time-lapse shot number is set to button to stop shooting.
To stop shooting Press the REC/ENTER button during shooting. Hint The movies and still images shot before starting loop recording cannot be deleted. On the recording media life and the write time If you keep long time recording at a high bit rate in the loop recording mode, the memory card life may be shorter significantly. If you lower the recording bit rate in long recording, you may minimize bad effects on the memory card life.
Note When the camera is multi connected to the Live-View Remote, pressing the UP button or DOWN button controls the following operations. Operation with the camera , changes the zoom magnification When , switches the shooting mode When Operation with the Live-View Remote Switches the live view screen of the connected camera When zoom is used, the angle of view will be changed. Before shooting, check the angle of view on PlayMemories Mobile, then start shooting.
Items you can set in / / / / (Shooting settings) – – – – – – Setting items Image quality setting Movie format Time-lapse capture image size Loop recording time Still image mode switching (FDR-X3000/HDR-AS300) Still image shooting interval (HDR-AS50) Still image shooting interval Self-timer Time-lapse shooting interval Time-lapse shot number – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – SteadyShot (Movie) (HDR-AS50) SteadyShot (Movie) Stead
Zoom setting Flip AE shift – Time-lapse AE mode – – Scene White balance Color mode Audio recording setting Wind noise reduction Items you can set in – – – – – – (Camera Settings) : Airplane mode : Wi-Fi connection setting : Wi-Fi Hi power setting* : Bluetooth setting : Bluetooth remote controller power setting : GPS log (FDR-X3000/HDR-AS300) : Format : Time code/user bit (FDR-X3000) : IR remote (FDR-X3000) : HDMI settings (FDR-X3000/HDR-AS300) : Back ground music* : USB power supply : Bee
: Switching NTSC/PAL : Date & time setting : Area setting : Daylight saving time (summer time) setting : Version : Resetting the settings This setting is only available in some countries and regions. * [27] Changing the Settings List of setting items How to set the setting items You can set items using the following 4 buttons on the camera.
REC/ENTER button. To retry, press , then press the REC/ENTER button. [28] Changing the Settings Shooting settings Image quality setting You can set the image resolution and frame rate for shooting movies and loop recording. Image qualities that can be set depend on the “Movie format” setting. 1 Press the MENU button. 2 Press the UP button or DOWN button to select / (Shooting settings) (Image quality setting) - setting value, then press the REC/ENTER button.
*2,*4 / Recorded image: High speed recording (smooth image recorded at 4× frame rate) *3 Resolution: 1280×720 Imaging frame rate*1 : 120p/100p Playback frame rate*1 : 120p/100p *5 *4 / (FDR-X3000/HDR-AS300) Recorded image: High speed recording (smooth image recorded at 8× frame rate) *3 Resolution: 800×480 Imaging frame rate*1 : 240p/200p Playback frame rate*1 : 240p/200p *5 When movie format is set to (recording in XAVC S) / Recorded image: XAVC S 50 Mbps Resolution: 1920×1080 Imaging frame rate*1
Imaging frame rate : 120p/100p Playback frame rate*1 : 120p/100p *5 *4 / (FDR-X3000) Recorded image: XAVC S 60 Mbps High speed recording *3 Resolution: 1920×1080 Imaging frame rate*1 : 120p/100p Playback frame rate*1 : 120p/100p *5 When movie format is set to (recording in XAVC S) (FDR-X3000) *4 / Recorded image: XAVC S 100 Mbps Resolution: 3840×2160 Imaging frame rate*1 : 30p/25p Playback frame rate*1 : 30p/25p *4 / Recorded image: XAVC S 60 Mbps Resolution: 3840×2160 Imaging frame rate*1 : 30p/25
The times shown are recordable times using a Sony memory card. When you play images recorded in high speed, the frame rate will be 60p/50p, and playback will be standard speed. [29] Changing the Settings Movie format Shooting settings Select the movie format for shooting movies or loop recording. 1 Press the MENU button. 2 Press the UP button or DOWN button to select / (Shooting settings) (Movie format) - setting value, then press the REC/ENTER button. : Records a 4K (XAVC S) movie (FDR-X3000).
(Shoots still images in 4K (3840 x 2160) (image size 8.3 M)) (Shoots still images in HD (1920 x 1080) (image size 2.1 M)) [31] Changing the Settings Shooting settings Loop recording time Set the time range (media area) for loop recording. The range can be set after setting the camera to the loop recording mode. 1 Press the MENU button. 2 Press the UP button or DOWN button to select (Loop recording mode setting) (Loop recording time) - setting value, then press the REC/ENTER button.
(Example) is set 20 min. + 5 min. + 5 min. = 30 min. or more is needed. * * You can check the estimated shooting time by setting the shooting mode to “Movie mode.” Even you have a free space of a memory card according above estimated time, a warning [05-04] may display on the screen due to image quality setting or movie format setting. In this case, increase more free space of a memory card or change the image quality setting or movie format setting.
To shoot successfully in burst shooting mode Try the following shooting methods. Stabilize the camera to prevent camera shake. Use the remote control function with a smartphone or Live-View Remote, or the self-timer function to prevent camera shake for better results. Note If automatic generation in Motion Shot LE mode fails, [05-06] is displayed on the display panel. Depending on the display timing of [05-06], the image may not be saved.
Note “10f1s” (FDR-X3000/HDR-AS300), “8f1s” (HDR-AS50), “5f2s”, and “2f5s” are estimates of the maximum speed. The maximum speed may not be reached depending on the shooting conditions. [34] Changing the Settings Self-timer Shooting settings You can use self-timer when shooting still images. 1 Press the MENU button. 2 Press the UP button or DOWN button to select (Photo mode setting) (Self-timer) - setting item, then press the REC/ENTER button.
2 Press the UP button or DOWN button to select (Time-lapse capture mode setting) (Time-lapse shooting interval) - setting value, then press the REC/ENTER button.
[37] Changing the Settings Shooting settings SteadyShot (Movie) You can activate the camera-shake reduction when shooting movies. This function is available in Movie mode, Live streaming mode, and Loop recording mode. 1 Press the MENU button. 2 Press the UP button or DOWN button to select / / (Shooting settings) (FDR-X3000/HDR-AS300)/ (HDR-AS50) (SteadyShot (Movie)) - setting value, then press the REC/ENTER button.
2 Press the UP button or DOWN button to select (Photo mode setting) (SteadyShot (Still)) - setting value, then press the REC/ENTER button. (Uses SteadyShot function when shooting still images.) (Does not use SteadyShot function when shooting still images.) [39] Changing the Settings Angle setting Shooting settings You can configure the angle of view of the camera for shooting. 1 Press the MENU button.
1 2 Press the UP button or DOWN button to select / / / / (Shooting settings) (Zoom setting) - setting value, then press the REC/ENTER button. (Uses the digital zoom function) (Do not use the digital zoom function) [41] Changing the Settings Flip Shooting settings You can record the image upside down. This function is useful when the camera is attached upside down. 1 Press the MENU button.
(Uses the AE shift (Set +0.3EV for example)) [43] Changing the Settings Shooting settings Time-lapse AE mode Set the adjustment method of automatic exposure (AE) during time-lapse capture. 1 Press the MENU button. 2 Press the UP button or DOWN button to select (Time-lapse capture mode setting) (Time-lapse AE mode) - setting value, then press the REC/ENTER button. (Adjusts the exposure for each shot.
If you select , you cannot set the white balance. Use the supplied Underwater Housing for underwater shooting. [45] Changing the Settings White balance Shooting settings You can adjust the color balance to the recording environment. 1 Press the MENU button. 2 Press the UP button or DOWN button to select / / / / (Shooting settings) (White balance) - setting value, then press the REC/ENTER button.
(Records in natural colors) (Records in vivid colors) Note If you shoot with , the image contrast may appear low. This is not a malfunction. [47] Changing the Settings Shooting settings Audio recording setting You can turn the audio recording setting ON/OFF. 1 Press the MENU button. 2 Press the UP button or DOWN button to select / / (Shooting settings) (Audio recording setting) - setting value, then press the REC/ENTER button.
(Cuts low-range to reduce wind noise) (Does not reduce wind noise) Note This function does not activate while an external microphone is connected to the camera (FDR-X3000/HDRAS300). [49] Changing the Settings Airplane mode Camera settings When you are in an airplane or other restricted areas, you can set the camera to temporarily disable all functions related to the wireless applications such as Wi-Fi/Bluetooth GPS, etc.
2 Press the UP button or DOWN button to select (Camera Settings) connection setting) - setting value, then press the REC/ENTER button. (Wi-Fi (Operates a single camera with the compatible device) (Does not operate a camera with the compatible device) (Operates multiple cameras with the compatible device) / / / ). 3 Select a shooting mode ( 4 Connect the camera to the compatible device via Wi-Fi. 5 Operate the camera with the compatible device.
(Standard mode) Note When set to ON, depending on the physical environment and the distance between the camera and the LiveView Remote, you may not be able to use the Live-View Remote to turn the camera on/off. In such cases, on the screen changes to . operate the Live-View Remote closer to the camera until Depending on the physical environment and connected device, the communication distance will be changed. When the Wi-Fi Hi power setting is set to ON, the battery is consumed faster than when set to OFF.
selected camera, then press the REC/ENTER button on the camera. After pairing is complete, a sound is heard. Hint The default Bluetooth setting for the camera is ON. When the Live-View Remote (RM-LVR3) is connected to icon Wi-Fi for the first time, Bluetooth pairing with the camera is automatically completed, and the .
For setting up and operating a smartphone, see below. Also, check the latest information and function information of the PlayMemories Mobile as well. http://www.sony.net/pmm/ Bluetooth remote controller power setting for smartphones Perform the following operations with the camera and a smartphone that is connected via Wi-Fi. For connecting the camera to your smartphone, see “Connecting to your smartphone”. 1. 2. 3. 4. 5. 6. Turn on the Bluetooth setting on the smartphone.
2 Press the UP button or DOWN button to select (Camera Settings) log) - setting value, then press the REC/ENTER button. (GPS (Records movies with the GPS log or still images with location information) (Does not use the GPS log function) Checking triangulating status The indicator changes according to the strength of GPS signal reception when GPS is activated. No indicator (The GPS log functions is off): The GPS log is set to OFF or an error occurred.
log files is reached, you can continue to shoot images, but cannot record log files. [55] Changing the Settings Format Camera settings Formatting is the process of deleting all images in the memory card, and restoring the memory card to its initial state. 1 Press the MENU button. 2 Press the UP button or DOWN button to select (Format), then press the REC/ENTER button. (Camera Settings) - , then press the REC/ENTER button. The progress bar Formatting starts when you select appears.
About user bit User bit is a function that can record information (8-digit hexadecimal numbers) such as date/time/scene number. This function is useful for editing movies created using two or more cameras. Note When the image quality setting is MP4, the time code/user bit is not available. 1 Press the MENU button. 2 Press the UP button or DOWN button to select (Camera Settings) (Time code/user bit) - setting item, then press the REC/ENTER button. The set items and details are as follows.
: The time code advances only while recording XAVC S movies. It is recorded sequentially from the time code on the image recorded last time. : The time code advances sequentially, regardless of the operation of the camera. (Sets the time code to be recorded) : The newly set-up time code is recorded on recording media. : The last time code of the previous recording is read out from the recording media and the new time code is recorded sequentially from the last time code. (Sets the user bit) 1.
Note The remote commander & IR receiver kit RMT-VP1K and RMT-845 (sold separately) are required to use this function. Purchase a RMT-845 at a Sony service center. You can operate only the following settings using the RMT-845 (sold separately). Other settings are inoperable. Initialize the time code. When initializing the setting, the REC lamp blinks in blue for about 5 seconds. Start/stop recording. [58] Changing the Settings Camera settings HDMI settings (FDR-X3000/HDR-AS300) Set the HDMI output signal.
* Unavailable when movie format is set to MP4. : Controls the recording on a device connected with HDMI (FDR-X3000). : Controls the recording on the device. : Does not control the recording on the device. * Unavailable when movie format is set to MP4. Note Available for external recorders/players compatible with When is , is set to . . Depending on the settings and the condition of an external recorder/player, it may not work properly, even for the camera is set to .
Note If you change the USB power supply setting while the micro USB cable is connected, disconnect the cable, then reconnect. If you turn on the camera while charging the battery pack, charging stops and power is supplied to the camera from the device connected via USB. You can shoot and play back images using a USB power supply. However, the battery pack is not charged simultaneously.
[61] Changing the Settings Beep volume Camera settings You can set the beep volume when operating the camera. 1 Press the MENU button. 2 Press the UP button or DOWN button to set (Camera Settings) volume) - setting value, then press the REC/ENTER button. (Beep (Loud beep volume) (Soft beep volume) Hint When Beep is set to OFF, this function cannot be set.
Hint Change the lamp setting for the camera if objects such as glass may be reflected on the shooting direction. [63] Changing the Settings Camera settings One touch recording Press the REC/ENTER button of the camera while the camera is turned off, and the camera will turn on and start recording. This function is available when the shooting mode is movie, time-lapse capture, loop recording, or live streaming. 1 Press the MENU button.
2 Press the UP button or DOWN button to select (Camera Settings) power off) - setting value, then press the REC/ENTER button. (Auto (Turns the power off after about 20 seconds) (Turns the power off after about 60 seconds) (Does not turn off automatically) Note Auto power off is not available in the following situations.
button. When the setting change is completed, the camera restarts automatically. [66] Changing the Settings Camera settings Date & time setting You can set the year/month/day. 1 Press the MENU button. 2 Press the UP button or DOWN button to select time setting), then press the REC/ENTER button. (Camera Settings) - (Date & The year/month/day setting screen will be displayed. 3 Set the year/month/day. Press the UP button or DOWN button to set the year, then press the REC/ENTER button.
[67] Changing the Settings Area setting Camera settings You can adjust the clock on the camera to match the time in your area without stopping the clock. The area is determined by the time difference from Greenwich Mean Time (GMT). See “The list of time differences for world capitals”. 1 Press the MENU button. 2 Press the UP button or DOWN button to set (Camera Settings) setting) - time difference, then press the REC/ENTER button.
[69] Changing the Settings Version Camera settings The software version of the camera can be displayed. 1 Press the MENU button. 2 Press the UP button or DOWN button to select (Version), then press the REC/ENTER button. [70] Changing the Settings (Camera Settings) - Camera settings Resetting the settings You can reset the settings to their defaults. 1 Press the MENU button.
When you reset the settings, the Bluetooth pairing information will also be reset. To reconnect, delete the pairing information on the connected device before connecting. [71] Viewing Viewing images on a TV (FDR-X3000/HDR-AS300) Connect the camera to a TV which has an HDMI terminal using a micro HDMI cable (sold separately). Refer also to the instruction manuals of the TV. 1 Turn off both the camera and the TV.
Playback pauses when you press the REC/ENTER button again. To control a content being played back Fast-rewind/fast-forward (movies only): Press the UP button or DOWN button. During the fastrewind/fast-forward, each time you press the button, the speed changes in 4 levels. Pause (movies only): Press the REC/ENTER button. If you press the UP button or DOWN button during pause, rewind or forward can be performed.
4 Press the REC/ENTER button of the remote control to start playback. Press the REC/ENTER button again to pause playback. Returning to the shooting mode To return to shooting mode, perform either operation. Press the MENU button on the Live-View Remote to select REC/ENTER button of the remote control. Press the REC/ENTER button on the camera. (shooting mode), then press the Note Audio cannot be played back.
[74] Create your movie Highlight Movie Maker Creating the highlight movie The camera detects characteristic scenes from the movies shot with the camera and creates the movie composed of them (highlight movie) automatically. You can copy highlight movies with your smartphone. By operating your smartphone, you can start the highlight movie creation and make the creation settings. 1 Open the PlayMemories Mobile of your smartphone and connect to the camera via Wi-Fi.
4 Select a movie that you want to add in a highlight movie from the date or the content list, then press the “Next” button. The highlight movie creation starts. You cannot select MP4 and XAVC S contents at the same time. You can select up to 100 movies by date or file. If you disconnect Wi-Fi connection of the camera and your smartphone while creating the highlight movie, the camera continues to create movie. Press the REC/ENTER button of the camera to finish creating the highlight movie.
5 After creating the highlight movie, you can “Copy” it to your smartphone. Hint Use the movie player application of a smartphone to play the copied highlight movie. Note Update PlayMemories Mobile to the latest firmware version in advance. The created highlight movie’s format is MP4. The following contents are not compatible with the highlight movie.
Importing the BGM By default, the camera includes eight songs that you can use as background music while playing back a highlight movie. When you use the Action Cam Movie Creator connecting the camera with your computer, you can replace the background music of the camera with the music of your computer. Install the Action Cam Movie Creator to your computer in advance. 1 Press the MENU button.
transmission only when the said movies are intended for nonprofit purposes and without receiving any kind of consideration from the person to whom the said movies are presented to. [76] Stream real-time movie to a movie streaming site movie streaming) Live Streaming with your camera (Real time Live Streaming You can deliver movies in real-time via video sharing websites such as Ustream by using a Wi-Fi router or smartphone that can tether the camera.
1. Before you start live streaming, get Ustream account and install the computer-exclusive application, “Action Cam Movie Creator.” Download “Action Cam Movie Creator” from the following website. http://www.sony.net/acmc/ 2. Connect the camera to your computer with supplied micro USB cable. 3. Configure the network settings, register an account at a video distribution site and configure the SNS settings on “Camera Settings for Live Streaming” of the Action Cam Movie Creator’s camera settings.
[78] Stream real-time movie to a movie streaming site movie streaming) Live Streaming with your camera (Real time Performing Live Streaming You can start Live Streaming after the preparation is complete. When Live Streaming for the first time, it is recommended that you rehearse streaming in a prepared environment after setting up with a computer in advance. Hint When is set to ON, the time code and user bit will be embedded to the video streaming. (FDR-X3000) 1 Press the MENU button.
2 Starts streaming Note There may be time lag of 10 - 20 seconds between the start of Live Streaming on your camera and video streaming on the video streaming site. You can record movies that are being live distributed in the memory card of the camera. When the memory card is already inserted, movies are recorded at the same time as the distribution* . When the capacity of the memory card is full, only the movie recording will stop without stopping the distribution.
The GPS function is disabled automatically during Live Streaming (FDR-X3000/HDR-AS300). You cannot monitor images using a smartphone or the Live-View Remote during Live Streaming. Network connection Use a smartphone capable of tethering or Wi-Fi router for Live Streaming. However, proper operation with all smartphones or Wi-Fi routers is not guaranteed. Public wireless LANs cannot be used as connections for Live Streaming.
If the password is lost 1. Connect the camera to a computer with the micro USB cable (supplied). 2. Turn on the camera. 3. Display [Compute] - [PMHOME] - [INFO] - [WIFI_INF.TXT] on your computer, then check the user ID and password. Note Google play may not be supported depending on country or region. In this case, search for “PlayMemories Mobile” on the internet then install it. An NFC-enabled smartphone or tablet is required for using One-touch functions (NFC) (FDR-X3000/HDRAS300).
: Shooting mode settings [Movie mode] [Photo mode] [Time-lapse capture mode] [Loop recording mode] : Start/stop recording Note When Airplane mode is set to ON, the Wi-Fi and Bluetooth functions are not available. Depending on local electrical interference or the smartphone’s capabilities, the live view images may not be displayed smoothly.
Note When Airplane mode is set to ON, the Wi-Fi and Bluetooth functions are not available. Depending on local electrical interference or the smartphone’s capabilities, the live view images may not be displayed smoothly. When operating multiple cameras with a connected device, the NFC One-touch function is not available.
6 Select [OK] (Select [OK] again when a message is displayed.) 7 Scan the QR Code that is printed on a sticker attached to the rear of the camera's battery cover. 8 When [Connect with the camera?] is displayed on the smartphone, select [OK].
Note When Airplane mode is set to ON, the Wi-Fi function is not available. Depending on local electrical interference or the smartphone’s capabilities, the live view images may not be displayed smoothly. When operating multiple cameras with a connected device, you cannot connect a smartphone to Wi-Fi via QR Code.
6 Select [OK] (Select [OK] again when a message is displayed.) 7 Scan the QR Code that is printed on a sticker attached to the rear of the camera's battery cover. 8 According to the instruction on the screen, complete the installation of profile (setting information). If asked for the passcode, enter the iPhone/iPad passcode.
9 On the Home screen, select the [Settings] - [Wi-Fi]. 10 Select the SSID that is printed on a sticker attached to the rear of the camera's battery cover. 11 Return to the Home screen, then start PlayMemories Mobile.
Note When Airplane mode is set to ON, the Wi-Fi function is not available. Depending on local electrical interference or the smartphone’s capabilities, the live view images may not be displayed smoothly. When operating multiple cameras with a connected device, you cannot set the Wi-Fi on a smartphone via QR Code.
5 Select the SSID that is printed on a sticker attached to the rear of the camera's battery cover. 6 Enter the password printed on the sticker attached to the rear of the camera's battery cover (only for the first time). Note When Airplane mode is set to ON, the Wi-Fi function is not available. Depending on local electrical interference or the smartphone’s capabilities, the live view images may not be displayed smoothly.
[86] Using the camera connected to other devices via Wi-Fi Connecting to your smartphone Connecting to a smartphone using ID/password (iPhone/iPad) Perform preparation for connecting to your smartphone before connecting. 1 Press the MENU button on the camera. 2 Press the UP button or DOWN button to select (Camera Settings) connection setting) , then press the REC/ENTER button. 3 Select the shooting mode ( 4 In the Home screen on the smartphone, select [Settings] – [Wi-Fi].
6 Enter the password printed on the sticker attached to the rear of the camera's battery cover (only for the first time). 7 Confirm that the SSID that is printed on a sticker attached to the rear of the camera’s battery cover is connected. 8 Return to the Home screen, then start PlayMemories Mobile.
Note When Airplane mode is set to ON, the Wi-Fi function is not available. Depending on local electrical interference or the smartphone’s capabilities, the live view images may not be displayed smoothly. [87] Using the camera connected to other devices via Wi-Fi Connecting to the Live-View Remote Connecting a single camera to Live-View Remote (Single connection) This section explains how to connect to Live-View Remote “RM-LVR3”.
4 Press the UP button or DOWN button to select button. , then press the REC/ENTER Note When Beep is set to OFF, the connection beep does not sound. If the connection does not complete, congestion of the radio wave might be the cause. Retry the connection by changing the place.
Settings) (Wi-Fi connection setting) (multi connection) , then press the REC/ENTER button. When the connection beep sounds and is displayed on the display panel, register the camera using the Live-View Remote. appears on the display panel of the camera when connecting finishes. Press the REC/ENTER button.
3 battery cover with the Handycam. The connection beep sounds, then 4 is displayed on the display panel. Press the REC/ENTER button. Note When Beep is set to OFF, the connection beep does not sound. [90] Using the camera connected to other devices via Wi-Fi Connecting to Handycam Connecting multiple cameras to Handycam (Multi connection) You can operate the camera using a Handycam that supports the multi camera control function. 1 Turn on the Handycam.
Press the MENU button, then press the UP button or DOWN button to select (Camera Settings) (Wi-Fi connection setting) (multi connection) , then press the REC/ENTER button. When the connection beep sounds and is displayed on the display panel of the camera, register the camera using the Handycam. appears on the display panel of the camera when connecting finishes.
Useful functions of Action Cam Movie Creator Importing movies and still images Editing movies (for FDR-X3000/HDR-AS300 movies, tracking information and movement speed are displayed) Useful functions of PlayMemories Home Playing back movies and still images Note When you import movies to your computer, use Action Cam Movie Creator. If you import using another method, GPS information is not imported from FDR-X3000/HDR-AS300. Use the micro USB cable (supplied) when connecting the camera to your computer.
3 Connect the camera to the computer with the supplied micro USB cable. New function may be added to Action Cam Movie Creator. Even if Action Cam Movie Creator is already installed on your computer, connect the camera to your computer. Note Do not disconnect the micro USB cable (supplied) from the camera while the computer screen indicates that the camera is being operated or accessed. Doing so may cause data corruption.
[94] Editing images imported to your smartphone/tablet Installing Action Cam App Using the Action Cam App Install Action Cam App compatible to your smartphone/tablet. For latest information and function information on Action Cam App, see the following website. http://www.sony.net/acap/ Search for Action Cam App on Google play, then install it. Google play may not be supported depending on country or region. Search for Action Cam App on App Store, then install it.
Image quality: HQ Continuous recording time: 125 minutes (135 minutes) Typical recording time: 80 minutes (85 minutes) HDR-AS50 Image quality: HQ Continuous recording time: 165 minutes (195 minutes) Typical recording time: 110 minutes (130 minutes) Playing time FDR-X3000 Image quality is 4K 30p: 90 minutes (100 minutes) Image quality is HQ: 170 minutes (195 minutes) HDR-AS300 Image quality is HQ: 170 minutes (195 minutes) The time measured when using one fully charged battery pack ( ) indicates the recor
OFF Approx. 60 minutes - Approx. 135 minutes Approx. 135 minutes Approx. 195 minutes The continuous movie shooting time varies depending on the file format, image quality setting, network environment of Wi-Fi, and how the camera was used before recording. When you check the composition repeatedly with the camera powered on, overheating will occur and the recordable time will become shorter. Stop shooting movies when is displayed on the screen.
128 GB - 310 minutes 310 minutes minutes 240 minutes MP4 When set to (Loop recording time) Movie format Image quality PS HQ STD Memory card MP4 (FDRX3000/HDRAS300) MP4 (HDRAS50) FDR-X3000/HDRAS300 HDRAS50 8 GB 35 minutes 35 minutes - - 16 GB 75 minutes 75 minutes 45 minutes 45 minutes 32 GB 155 minutes 155 minutes 120 minutes 120 minutes 64 GB 320 minutes 320 minutes 285 minutes 285 minutes 128 GB 640 minutes 640 minutes 600 minutes 600 minutes 8 GB 60 minutes 60 m
HS120/HS100* HS240/HS200* * 32 GB 155 minutes 155 minutes 120 minutes 120 minutes 64 GB 320 minutes 320 minutes 285 minutes 285 minutes 128 GB 640 minutes 640 minutes 600 minutes 600 minutes 8 GB 35 minutes - - - 16 GB 75 minutes - 45 minutes - 32 GB 155 minutes - 120 minutes - 64 GB 320 minutes - 285 minutes - 128 GB 640 minutes - 600 minutes - A frame rate will be changed according to NTSC/PAL switching.
When When When When using using using using 16GB memory card: 2500 images 32GB memory card: 5000 images 64GB memory card: 9900 images 128GB memory card: 20000 images HDR-AS50 Number of pixels: 8.3M (Time-lapse capture) (16:9) When When When When When using using using using using 8GB memory card: 2500 images 16GB memory card: 5000 images 32GB memory card: 10000 images 64GB memory card: 20000 images 128GB memory card: 40000 images Number of pixels: 11.
the shooting is in standby. We recommend having spare battery packs handy for two times or three times the expected shooting time, and making trial shots before taking the actual shots. You may not be able to turn on the camera or the battery pack may not be effectively charged if the terminal section of the battery pack is dirty. In this case, wipe any dust with a soft cloth lightly to clean the battery pack. Do not expose the battery pack to water. The battery pack is not water-resistant.
[103] Information Battery pack To reduce the battery consumption If the setting of the camera is as follows, you can reduce the consumption of the battery by about 20% to 30% during use, compared to use with the camera's initial settings. Wi-Fi connection setting: Movie format: Image quality setting: Lamp setting: / Turn off the power of camera frequently while in shooting standby mode. This enables further reduction of battery consumption of the camera.
Australia, Austria, Argentina, Belgium, Bulgaria, Brazil, China, Croatia, Czech Republic, Denmark, Finland, France, French Guiana, Germany, Greece, Hong Kong, Hungary, Indonesia, Iran, Iraq, Italy, Kuwait, Malaysia, Monaco, Netherlands, New Zealand, Norway, Paraguay, Poland, Portugal, Romania, Russia, Singapore, Slovakia, Spain, Sweden, Switzerland, Thailand, Turkey, Ukraine, United Kingdom, Uruguay, Vietnam etc.
Bangkok Jakarta +07:00 Hong Kong Singapore +08:00 Beijing Tokyo Seoul Adelaide Darwin Melbourne Sydney New Caledonia Fiji Wellington +09:00 +09:30 +10:00 +11:00 +12:00 Midway -11:00 Hawaii -10:00 Alaska -09:00 San Francisco Tijuana Denver Arizona Chicago Mexico City New York Bogota -08:00 -07:00 -06:00 -05:00 Santiago -04:00 St.John's -03:30 Brasilia Montevideo Fernando de Noronha Azores Cape Verde Is.
[108] Information Precautions Do not use/store the camera in the following places In an extremely hot, cold or humid place In places such as in a car parked under the sun, the camera body may become deformed and this may cause a malfunction. Under direct sunlight or near a heater are not suitable places for storage. The camera body may become discolored or deformed, and this may cause a malfunction.
[111] Information Precautions On cleaning Clean the camera surface with a soft cloth slightly moistened with water, then wipe the surface with a dry cloth. Do not use any of the following as they may damage the finish or the casing. Chemical products such as thinner, benzine, alcohol, disposable cloths, insect repellent, sunscreen or insecticide, etc. Do not touch the camera with any of the above on your hand. Do not leave the camera in contact with rubber or vinyl for a long time.
[114] Information Precautions Notes on optional accessories Genuine Sony accessories may not be available in some countries/regions. [115] Information Precautions On using the camera in close proximity to vibrating motors and engines (FDR-X3000/HDR-AS300) Distortion in image quality or out-of-focus may occur when used in close proximity to vibrating motors and engines.
shadowy place surrounded by buildings or trees, etc. Use the camera in open sky environments. You may not be able to record location information at locations or in situations where radio signals from the GPS satellites do not reach the camera as follows.
FDR-X3000 [System] Video signal: UHDTV HDTV NTSC color, EIA standards PAL color, CCIR standards Image sensor: 1/2.5 type (7.20 mm) Exmor R CMOS sensor Pixel Gross: Approx. 8.57 megapixels Effective pixels (movie): Approx. 8.18 megapixels (16:9) (SteadyShot is OFF and Angle setting is “ : wide”) Effective pixels (still): Approx. 8.18 megapixels (16:9) (SteadyShot is OFF and Angle setting is “ : wide”) Still image max pixels: Approx. 12.
microSDHC/SDXC card (Class10 or faster) When recording XAVC S (100 Mbps) movies: microSDHC/SDXC card (UHS-I U3 or faster) [Input and Output connectors] Multi/Micro USB Terminal* : micro-B/USB2.0 Hi-Speed (Supports Micro USB compatible devices.) * USB connection is only for output. (For customers in some countries/regions) [Power] Power requirements: Battery terminal input: 3.6 V (NP-BX1 (supplied)) Multi/Micro USB Terminal: 5.0 V Charging method: USB charging: DC 5.
Mass (when shooting): Approx. 114 g (4.1 oz) (including NP-BX1 (supplied), excluding the supplied Underwater Housing) Microphone: Stereo Speaker: Monaural * Splashproof performance is based on standard testing by Sony. [Wireless LAN] Corresponding standard: IEEE 802.11b/g/n Frequency: 2.
Minimum shooting distance: Approx. 50 cm (19 3/4 in.) File format: Movies: MP4: MPEG-4 AVC/H.264, XAVC S: MPEG-4 AVC/H.264 Audio: MPEG-4 AAC-LC 2ch (When recording MP4 movies), LPCM 2ch (When recording XAVC S movies) Still images: JPEG (DCF Ver. 2.0, Exif Ver. 2.
Maximum charge voltage: DC 4.2 V Maximum charge current: 1.89 A Capacity: 4.5 Wh (1240 mAh) Type: Li-ion [General] Waterproof performance: Depth of water 60 m (197 feet), 30 minutes continuously (In use with the supplied Underwater Housing (MPK-UWH1)) Splashproof performance: Equivalent to IPX4* Operating temperature: -10 °C to +40 °C (14 °F to 104 °F) Storage temperature: -20 °C to +60 °C (-4 °F to +140 °F) Dimensions: Approx. 29.4 mm × 47.0 mm × 83.0 mm (1 3/16 in. × 1 7/8 in. × 3 3/8 in.
ZEISS Tessar Lens Aperture: F2.8 Focal distance: f = 2.8 mm Focal length (35mm equivalent): f = 18.4 mm (Angle setting is “ (Angle setting is “ : narrow”) : wide”), f = 21.8 mm Camera Exposure control: Automatic exposure Minimum illumination: 6 lx (lux) Image stabilization: Electronic SteadyShot image stabilization Minimum shooting distance: Approx. 30 cm (11 7/8 in.) File format: Movies: MP4: MPEG-4 AVC/H.264, XAVC S: MPEG-4 AVC/H.
Power consumption: Approx. 1.6 W (when the image quality is “MP4 HQ 1920 × 1080 30p”) Battery: Rechargeable battery pack: NP-BX1 (supplied) Maximum output voltage: DC 4.2 V Output voltage: DC 3.6 V Maximum charge voltage: DC 4.2 V Maximum charge current: 1.89 A Capacity: 4.
Design and specifications are subject to change without notice. [121] Information Trademarks Memory Stick and are trademarks or registered trademarks of Sony Corporation. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Microsoft, Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
[122] Information Notes on License On GNU GPL/LGPL applied software The software that is eligible for the following GNU General Public License (hereinafter referred to as “GPL”) or GNU Lesser General Public License (hereinafter referred to as “LGPL”) are included in the camera. This informs you that you have a right to have access to, modify, and redistribute source code for these software programs under the conditions of the supplied GPL/LGPL. Source code is provided on the web.
Wi-Fi Hi power setting: Bluetooth setting: Bluetooth remote controller power setting: GPS log : (FDR-X3000/HDR-AS300) Time code/user bit (FDR-X3000) (Display): (Display format): (Time code count up format): (Time code setting): (User bit recording time setting): IR remote : (FDR-X3000) HDMI settings (FDR-X3000/HDR-AS300) (HDMI resolution): (Frame rate): (Transmission of information to the connected device): (FDR-X3000) (Recording control of the connected device): (FDR-X3000) USB power supply: Beep: Beep vol
[125] Troubleshooting Battery pack and power Cannot turn on the camera. Attach a charged battery pack. Make sure that the battery pack is inserted correctly. [126] Troubleshooting Battery pack and power The power turns off suddenly. Depending on the camera and battery temperature, the power may turn off automatically to protect the camera. In this case, a message is displayed on the display panel before the power turns off.
Connect the camera to a computer with the operating system that is supported by the camera. [129] Troubleshooting Battery pack and power The remaining charge indicator is incorrect. This phenomenon occurs when you use the camera in an extremely hot or cold location. A discrepancy arose between the remaining charge indicator and the actual remaining battery charge. Fully discharge the battery pack once, then charge it to correct the indication. Fully charge the battery pack again.
[133] Troubleshooting Viewing images Cannot playback images. The folder/file name of the camera has been changed by connecting to your computer. Connect a micro HDMI cable (sold separately). (FDR-X3000/HDR-AS300) [134] Troubleshooting Viewing images The image does not appear on the TV. (FDRX3000/HDR-AS300) Check whether the connection is correct. [135] Troubleshooting GPS The camera is not receiving a GPS signal. (FDRX3000/HDR-AS300) Turn theGPS log to ON.
data is taken in. (FDR-X3000/HDR-AS300) Date & time setting is not set, or set time is shifted greatly. Set the date and time correctly. The term of validity of GPS assist data has expired. Update GPS assist data. As the positions of GPS satellites vary constantly, it may take longer to determine the location or the receiver may not be able to determine the location at all, depending on the location and time you use the camera.
[141] Troubleshooting Computers Action Cam Movie Creator cannot be installed. Check the computer environment or installation procedure required to install Action Cam Movie Creator. [142] Troubleshooting Computers Action Cam Movie Creator does not work correctly. Quit Action Cam Movie Creator and restart your computer. [143] Troubleshooting Computers Cannot play back images on your computer. Consult the computer or software manufacturer.
to evaporate. [146] Troubleshooting Others The camera becomes warm when you use it for a long time. This is normal. [147] Troubleshooting Others The date or time is incorrect. Set the date and time again. [148] Warning indicators and messages Warning indicators and error messages Battery indicator (Remaining battery is low) When the battery level is low, is displayed. Charge the battery pack immediately. 05-04 There is not enough free space on the memory card to perform loop recording.
Failed to format the recording media. 06-02 The memory card does not support XAVC S 100 Mbps movie recording. Use an microSDHC/SDXC memory card of Class10 or faster when shooting in XAVC S format. When the camera is in the loop recording mode, use an SDXC memory card or set the movie format to . 06-04 (FDR-X3000) The memory card does not support XAVC S 100 Mbps movie recording. Use the memory card that supports UHS-I U3 standard when you are shooting in XAVC S 100 Mbps.
Access point has been found but is not connected. Check the password of the access point and connect again. 08-07 Access point cannot be found. Confirm the setting of the access point using “Camera Settings for Live Streaming” of the Action Cam Movie Creator’s camera settings. 08-08 Set the date and time again on your camera. 08-09 An unknown error has occurred on Ustream, when using the Live Streaming function. Wait a moment and then try confirming the connection again.
There is no memory card inserted. The memory card is not inserted properly. The memory card is damaged. (FDR-X3000/HDR-AS300) The camera is not connected to a TV when playback is started. Twitter post error has occurred. Check the network or log in to Twitter again. Facebook post error has occurred. Check the network or log in to Facebook again.