User Manual HiPath 8000 OpenStage 40 www.siemens.
Safety precautions Safety precautions For your safety The OpenStage IP telephone complies with the European standard EN 60 950, which deals with the safety of information technology appliances including electronic office equipment. This device has been designed with safety in mind, thus protecting both individuals and objects. There is always a danger of small objects being swallowed by young children. Please ensure that such items are not accessible to children.
Safety precautions Important information Do not operate the telephone in potentially explosive environments. Q For safety reasons, the telephone should only be operated with the appropriate power supply unit. Use only original Siemens accessories. The use of other accessories may be hazardous and will render the warranty and the CE marking invalid. Never open the telephone or a key module. Should you encounter any problems, contact the responsible service personnel.
Safety precautions Trademarks The device conforms to the EU directive 1999/5/EC as attested by the CE marking. All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. Proper disposal and separate collection of your old appliance will help prevent potential damage to the environment and human health.
Safety precautions against harmful interference when the equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
Safety precautions 3. REN The ringer equivalence number (REN) is used to determine the quality of devices which may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company.
Contents Contents Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 For your safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Important information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trademarks . .
Contents Basic phone functions . . . . . . . . . . . . . . . . . . . . . . . .35 Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering a call via the loudspeaker (speakerphone mode) . . . . . . Answering a call via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching to speakerphone mode. . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Establishing a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Conducting one-on-one calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ending a conference call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Editing entries . . .
Contents Mobility function . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 Mobility scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Logging on and off at the same phone . . . . . . . . . . . . . . . . . . . . . . 96 Logging on and off at different phones . . . . . . . . . . . . . . . . . . . . . . 96 Logging on and off at the same phone . . . . . . . . . . . . . . . . . . . . . . . . . 97 Logging on to the phone . . . . . . . . . . . . . . . . . .
Contents Individual phone configuration . . . . . . . . . . . . . . . 116 Language settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selecting a language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting the country . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Display settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Contrast . . . . . . . . . . . . . . . . . . . . . . .
General information General information About this manual This document contains general descriptions of the technical options, which may not always be available in individual cases. The respective features must therefore be individually defined in the terms of the contract. If a particular function on your phone is not available to you, this may be due to one of the following: • The function is not configured for you or your telephone. Please contact your system support representative.
General information Service The Siemens service department can only help you if you experience problems or defects with the phone. Should you have any questions regarding operation, your specialist retailer or network administrator will gladly help you. For queries regarding connection of the telephone, please contact your network provider. If you experience problems or defects with the phone, please dial the service number for your country.
General information Single-line telephone / multi-line telephone Your OpenStage 40 is a multi-line telephone. This means that multiple lines can be configured on your OpenStage phone, which is not the case with single-line phones. Each line is assigned an individual phone number which you can use to make and receive calls. The programmable sensor keys function as line keys on multi-line phones Æ page 19.
Getting to know your OpenStage phone Getting to know your OpenStage phone The following sections describe the most frequently used operating elements and the displays on your OpenStage phone. user interfaceOpenStage 40 8 1 2 3 4 5 6 7 1 You can make and receive calls as normal using the handset. 2 The graphic display permits intuitive operation of the phone q. 3 You can customize your telephone by assigning phone numbers and functions to the programmable sensor keys Æ page 23.
Getting to know your OpenStage phone propertiesOpenStage 40 Display type Illuminated display Programmable sensor keys Full-duplex speakerphone function Headset Interface for key modules Wall mounting 16 LCD 40 x 6 characters 9 6 9 9 9 9
Getting to know your OpenStage phone Keys Function keys Key Function when key is pressed s End (disconnect) call , Open redial list LED display none none r Activate/deactivate forwarding Red: call forwarding is activated N Open service menu Æ page 32. Red: Menu is active O View messages Æ page 29. Red: Menu is active. White: New message.
Getting to know your OpenStage phone Navigator With the touch guide, you can administer most of the functions featured on your OpenStage phone as well as the displays.
Getting to know your OpenStage phone Programmable sensor keys Your OpenStage 40 telephone features six programmable lit sensor keys. To open the programming menu, press and hold down the relevant sensor key Æ page 54. To activate the programmed function, briefly press the relevant key Æ page 57. 2. Level Mirea, Ch. You can label these keys with internal and external phone numbers or frequently used functions (platform-dependent; please contact the responsible service personnel).
Getting to know your OpenStage phone Secondary line The secondary line on your phone is used as a primary line by another subscriber in the LAN. Your primary line, which is configured on another telephone in the LAN, simultaneously functions as the secondary line on that telephone. Phantom line Phantom lines are not used as primary lines by any telephones in the LAN. Phantom lines are established when the number of lines provided by a communications system exceeds the number of available telephones.
Getting to know your OpenStage phone Keypad You can only use the digits 1 to 9 and 0 as well as the * and # characters when dialing a number. The h navigation key is used to delete from right to left. In cases where text input is possible, you can use the keypad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly. Example: To enter the letter "h", press the number 4 key on the keypad twice.
Getting to know your OpenStage phone Character overview Key 1x 1 s 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 13x 14x b c 2 e f 3 h i 4 k l 5 6 ?m n o 6 ö q r s 7 u (v) 8 ü 9 w x y z 9 ( 2 1 2 a 3 d 4 g: 5 j 7 p 8 t ä ß 0 0 1 [1] next letter in upper case (active for maximum one second) [2] Switching to number input ) . , ? ! ’ " - ( ) @ / : _ Text editor In different situations (e. g.
Getting to know your OpenStage phone Graphic display Your OpenStage 40 comes with a tilt-and-swivel black-and-white LCD display. The left area contains the status bar on the first line, followed by a five-line context-dependent field for additional displays. The right area shows the labels of programmable sensor keys. Contrast and background lighting settings Status bar 10:29 am Wed 17.11.06 Level 2 Mirea, Ch. Company name 07 Toussaint.
Getting to know your OpenStage phone Context-dependent displays Depending on the situation at hand, the graphic display on your OpenStage phone displays different content, to which you can respond intuitively. Information on actual events The following icons appear centered on the display when your phone is idle and signal current properties or events. Example: You missed two calls in your absence. 02 You have two new voice messages that you can open by pressing O Æ page 29.
Getting to know your OpenStage phone Idle display context menu The following functions (where released) are available by pressing the right key on the touch guide: Redial {1} 1234 Ringer off Do not disturb off Mobile logon Cancel call backs First entry (selected when you call up the menu, if you have already dialed a phone number) Selected entry Only available when configured to support mobility Pop-up menus In many operating situations, suitable functions or information is offered in an automatic pop-up
Getting to know your OpenStage phone Ports on the underside of the phone Power supply unit PC Network switch Headset Key module Handset 26
Getting to know your OpenStage phone Telephony interface Single line view Additional information is displayed in the telephony interface when your phone rings, when you dial a number or during a call, for instance. The same information is available on multi-line telephones for the selected line in the line overview.
Getting to know your OpenStage phone Multi-line view Two tabs are displayed on the telephony interface: • "[My phone]" tab - represents the primary line or the line view of a selected line Æ page 27 • "Overview" tab - configurable overview of the secondary lines Æ page 20 Call: Press h to open this view. Example: Overview Level 2 2 2 My phone 2 Line 2 Line 1 Line key labeling Æ page 19 Line status Line name Status icon The status icons provide information about the state of the relevant line.
Getting to know your OpenStage phone Messages Depending on the type and configuration of your communications platform (contact the relevant service personnel), messages from services, such as, HiPath Xpressions can be displayed in this list. When new messages are received, a message appears (Æ page 24) on the idle display and the LED on the O (Æ page 17) key lights up. Call: Press the O key and use the touch guide to select and confirm the relevant submenu.
Getting to know your OpenStage phone Calls The following lists are available in the CallLog directory: CallLog Missed Dialled Received Forwarded The list contains the following default entries: • CallLog (see below) – Missed calls – Dialed calls – Answered calls – Forwarded calls The LED on the O key only goes out when all new messages have been checked. Call lists All calls to your phone are timestamped and logged in consecutive order in the call lists. Each call list may contain up to 30 entries.
Getting to know your OpenStage phone Example of the Missed call list: Missed Options Time of call 11178 12:11 235689 g 10:25 [2568900 7:22 Selected new entry with context menu Old entry Call list options You can select the following function in the Options context menu: Delete all Æ page 77 Entry-specific context menu You can select the following functions for an individual entry: • Dial Æ page 71 • Details Æ page 77 – Number of call attempts (up to 10 can be stored) – Date – Time • Delete Æ page
Getting to know your OpenStage phone Service menu You can make local settings here and use this menu to navigate to the password-protected administration area. Call: Press the N key and use the touch guide to select and confirm the relevant menu. Example: Menu User Settings for the user [Admin Password-protected administration area Settings You can specify call-related settings in the "User" menu. This menu contains several options for customizing the appearance of your telephone.
Getting to know your OpenStage phone Network information This overview in the user area of the Service menu provides you with information about the IP address of the phone and the HTML address of the Web interface. It also provides real-time data about the network activity of the phone. This information overview can prove useful during debugging if you are conducting a call with an administrator, for instance.
Getting to know your OpenStage phone Administration You can access the administration area via the "Admin" function and by entering the administration password. Refer to the administration manual for your phone for more detailed information on this topic. During a software update, the phone must not be disconnected from the power supply unit, the LAN line or the phone line. An update action is indicated by messages on the display and/or by flashing LEDs.
Basic phone functions Step by Step Basic phone functions Please read carefully the introductory chapter "Getting to know your OpenStage phone" Æ page 15 before performing any of the steps described here on your phone. Incoming calls Your OpenStage phone rings with the tone signal set when an incoming call is received. The call is also visually signaled on the call display. If transmitted, calling party information (name, phone number) appears on the graphic display. .
Basic phone functions Step by Step • • Adjust the call volume while speakerphone mode is active. The ideal distance between the user and the phone in speakerphone mode is 50 cm. Answering a call via the headset Prerequisite: A headset is connected. The phone is ringing. The audio key o flashes. o Press the key shown. if nec. +- Set the call volume. Switching to speakerphone mode Make note of the two different processes and activate, if necessary, your preferred setting Æ page 123.
Basic phone functions Step by Step Switching to the handset Prerequisite: You are conducting a call in speakerphone mode. ^ Lift the handset. n The key shown goes out. Open listening You can let other people in the room join in on the call. Let the other party know that you have turned on the loudspeaker. Prerequisite: You are conducting a call via the handset. Activating n Press the key shown. Deactivating n Press the lit key.
Basic phone functions Step by Step Making calls If you are using a dial plan and "Sofortwahl" is set Æ page 72, dialing is automatically performed as soon as the character string entered matches an entry in the dial plan. If you selected the option "Busy When Dialing" Æ page 73, you will not be interrupted by an incoming call. In this case, the caller hears the busy signal. En-bloc dialing j Enter the phone number. Use the touch guide Æ page 18 to correct entries as necessary. ^ Lift the handset.
Basic phone functions Step by Step On-hook dialing n Press the key shown. j Enter the phone number. or In the pop-up menu: Select and confirm the option shown. Redial {1} S. Hawking The connection is set up as soon as your input in complete. Redialing Redialing from the call list Only calls to the primary line are received on multi-line phones (Æ page 14). , Press the key shown. Niels, Bohr 07:06 am Select and confirm the entry you want. The phone number associated with the list entry is dialed.
Basic phone functions Step by Step Activating/deactivating the microphone You can temporarily deactivate the microphone on your handset to prevent the other party from overhearing a conversation, for instance, with a colleague in the same room. Prerequisite: You are conducting a call. Deactivating the microphone p Press the key shown. Activating the microphone p Press the lit key.
Basic phone functions Step by Step Consulting a second party You can call a second party while a call is in progress. The connection to the first party is placed on hold. Prerequisite: You are conducting a call. Consult Select and confirm the option shown in the connections’s context menu. j Call the second party. Ending a consultation call In the pop-up menu: Disconnect & return Select and confirm the option shown. The consultation call is disconnected. The call with the first party is resumed.
Basic phone functions Step by Step Switching to the held party (alternating) Prerequisite: You are conducting a consultation call. Alternate? Select and confirm the option shown in the connection’s context menu. It does not matter which context menu is open when alternating. The "Alternate" function appears in both menus (active and passive connection). You can switch back and forth between two subscribers by repeatedly selecting and confirming "Alternate".
Basic phone functions Step by Step Connecting parties You can join the first party with the party you consulted, clearing down your connection to both parties in the process. Prerequisite: You are conducting a consultation call Æ page 41 and call joining must be allowed Æ page 43. Complete Xfer? Select and confirm the option shown in the active connection’s context menu. The active and held calls are joined. The active call and the consultation call are cleared down.
Basic phone functions Step by Step Call forwarding HiPath 8000 also supports system-based call forwarding. These functions are described on Æ page 102. You should never combine phone-based call forwarding with system-based call forwarding in HiPath 8000. You can forward calls for your phone to another phone. On multi-line telephones (Æ page 14), you can only configure call forwarding for the primary line.
Basic phone functions Step by Step Programming call forwarding Configuring destination phone numbers for call forwarding You can configure up to five destination phone numbers for call forwarding. These destination phone numbers can then be assigned different forwarding types. You can then enable one of the forwarding types (Æ page 47). r Press the key shown. The pop-up menu opens: Edit call forwarding Select and confirm the option shown. An overview of call forwarding settings appears.
Basic phone functions Step by Step 08972228596 Select and confirm the required destination phone number (z Æ page 129). Save & Exit Select and confirm the option shown. Defining the ring duration before call forwarding on no reply You can define how often the phone should ring before "No reply" call forwarding activates (z Æ page 129). Prerequisite: The phone is idle. r Press the key shown. The pop-up menu opens: Edit call forwarding Select and confirm the option shown.
Basic phone functions Step by Step Activating/deactivating call forwarding (z Æ page 129.) Prerequisite: At least one destination phone number is programmed (Æ page 45). r Press the key shown. The pop-up menu opens: Select and confirm the option shown. Edit call forwarding An overview of call forwarding settings appears. Select and confirm the option shown. All calls or Select and confirm the option shown. Busy or No reply Select and confirm the option shown.
Basic phone functions Step by Step Activating call forwarding for all calls Use the r function key to activate call forwarding for all calls. Prerequisite: There is at least one forwarding destination programmed Æ page 45. r Press the key shown. The pop-up menu opens: Select and confirm the option shown. The r key lights up. Call forwarding is activated. Accept If the phone is idle, the call forwarding icon K appears on the graphic display with the destination phone number.
Basic phone functions Step by Step Callback You can request a callback if the station called is busy or if nobody answers. You receive a callback when the other party’s line becomes free. This option must be activated by your service personnel. On multi-line telephones Æ page 14, only the callback requests for your primary line are logged. Requesting callback Prerequisite: The station called is busy or nobody answers. In the pop-up menu: Select and confirm the option shown.
Basic phone functions Step by Step Responding to a callback Prerequisite: A callback was requested. Your phone rings and station information appears on the graphic display with the callback icon. The pop-up menu opens: Accepting a callback Accept? Select and confirm the option shown. Rejecting a callback Reject? Select and confirm the option shown. The callback request is deleted. The caller hears the busy signal. The caller’s phone number is added to the missed calls list.
Basic phone functions Step by Step Permitting a callback Permitting callback on busy/no reply N Press the key shown. Select and confirm the option shown. User if nec. j Enter and confirm the User password. Configuration Select and confirm the option shown. Outgoing calls Select and confirm the option shown. Callback: busy Select and confirm the option shown (z Æ page 128). or Callback: no reply Select and confirm the option shown (z Æ page 128).
Basic phone functions Step by Step Calling back missed calls Calls received while you are absent are indicated by a message on the idle display (Æ page 24). The O function key also lights up. Missed calls are logged in the missed calls list. This list provides information on the missed call and lets you call back the number directly (call lists, see also Æ page 30). On multi-line telephones Æ page 14, only the calls missed on your primary line are logged. O Press the key shown.
Basic phone functions Step by Step Programmable sensor keys The phone features a range of functions that can, if required, be programmed on programmable sensor keys. The phone comes with six programmable sensor keys, all of which can be programmed on two separate levels. The "Shifted" programmable sensor key, which allows you to switch between the two programmable sensor key levels, is preassigned.
Basic phone functions Step by Step Programming programmable sensor keys S Press the sensor key you want to program until the field opens. The programmable sensor key lights up permanently (z Æ page 134). or You can also program keys via the user menu. N Press the key shown. Select and confirm the option shown. User if nec. j Enter and confirm the User password. Phone Select and confirm the option shown. Program keys Select and confirm the option shown.
Basic phone functions Step by Step Programming enhanced functions Enhanced repertory dialing S Press the sensor key you want to program until the field opens. The programmable sensor key lights up permanently (z Æ page 134). Normal Select and confirm the option shown to program the first level for instance. Repertory dial Select and confirm the required function in the context menu. Label Select and confirm the option shown if you want to change the label on the graphic display.
Basic phone functions Step by Step Feature toggle Can only be used for Hunt group functions (z Æ page 135). S Press the sensor key you want to program until the field opens. The programmable sensor key lights up permanently (z Æ page 134). Normal Select and confirm the option shown to program the first level for instance. Feature toggle Select and confirm the required function in the context menu. Label Select and confirm the option shown if you want to change the label on the graphic display.
Basic phone functions Step by Step Immediate ring This function allows you to switch the preset delay (Æ page 87) on and off for all line keys. Using programmable sensor keys The use of programmed functions depends on the phone’s status. The relevant display appears once you have pressed a programmable sensor key. Example 1: Accessing a stored contact or phone number Prerequisite: The idle menu is displayed on the graphic display.
Enhanced phone functions Step by Step Enhanced phone functions Incoming calls Rejecting a call You can reject an incoming call. In the pop-up menu: Reject Select and confirm the option shown. The caller hears a busy signal. If the rejected caller’s phone number is transmitted, it is saved in the call list. You can then call this party back at a later time. Deflecting a call Using call deflection Prerequisite: An incoming call is displayed or signaled.
Enhanced phone functions Step by Step Permitting call deflection (z Æ page 130.) N Press the key shown. User Select and confirm the option shown. if nec. j Enter and confirm the User password. Configuration Select and confirm the option shown. Incoming calls Select and confirm the option shown. Deflecting Select and confirm the option shown. Allow deflection Select and confirm the option shown. Yes Select and confirm the option shown in the context menu.
Enhanced phone functions Step by Step Placing a call on hold You can use this function to place an ongoing call on hold, for instance, to prevent the other party overhearing a conversation with a colleague in the same room. The "Hold" function must be activated by the service personnel. Prerequisite: You are conducting a call. Hold Select and confirm the option shown in the connections’s context menu.
Enhanced phone functions Step by Step Held call wait status After placing a call on hold, you can replace the handset and then decide if the call should be retrieved or disconnected. Prerequisite: You placed a call on hold and replaced the handset. In the pop-up menu: Select and confirm the option shown to resume the call in speakerphone mode. Retrieve held call or Disconnect Select and confirm the option shown to disconnect the call.
Enhanced phone functions Step by Step Setting the hold reminder time Use the "Hold reminder" function to set the time after which you want to receive an automatic reminder about a held call. The minimum value is 3, that is, the reminder is output after three minutes. The maximum value is 15 minutes. N Press the key shown. User Select and confirm the option shown. if nec. j Enter and confirm the User password. Configuration Select and confirm the option shown.
Enhanced phone functions Step by Step Call waiting (second call) You can accept a second incoming call in the course of an ongoing call. The caller hears the on-hook signal while you hear a call-waiting signal tone. You can ignore or accept the second call. Before you accept the second call, you can end the first call or place it on hold for subsequent retrieval. You can block the second call or the signal tone (Æ page 65).
Enhanced phone functions Step by Step Deflecting a second call Prerequisite: You are conducting a call and call waiting is allowed (Æ page 65). In the pop-up menu: Deflect Select and confirm the option shown. j Enter and confirm the phone number. The second call is deflected to the destination specified. You are reconnected with the first party. Connecting parties Complete Xfer Select and confirm the option shown in the active connections context menu.
Enhanced phone functions Step by Step Allowing call waiting If the Call waiting (second call) function is deactivated, a caller hears the busy signal if you are already conducting a call. Prerequisite: The option was programmed by your service personnel. N Press the key shown. User Select and confirm the option shown. if nec. j Enter and confirm the User password. Configuration Select and confirm the option shown. Incoming calls Select and confirm the option shown.
Enhanced phone functions Step by Step Transferring a call You can transfer your current call to another party with or without consultation. Blind transfer Prerequisite: You are conducting a call. The options "Allow Call Transfer" and "Transfer on Ring" were selected (Æ page 67). Blind transfer Select and confirm the option shown in the connections’s context menu. j Enter and confirm the phone number of the second party to whom you want to transfer the call.
Enhanced phone functions Step by Step If the party answers: Complete Xfer Announce the call you want to transfer. Select and confirm the option shown in the connections’s context menu. If the party does not answer: You do not have to wait for the second party to answer before you can transfer the call. Complete transfer Select and confirm the option shown in the connections’s context menu. or Replace the handset or, if speakerphone mode is active, press the lit n key to transfer the call.
Enhanced phone functions Step by Step Allowing "Transfer on Ring" N User If this option is allowed, you can activate call transfer by replacing the handset even before the called party answers (z Æ page 128). Press the key shown. Select and confirm the option shown. if nec. j Enter and confirm the User password. Configuration Select and confirm the option shown. Outgoing calls Select and confirm the option shown. Transfer on ring Select and confirm the option shown.
Enhanced phone functions Step by Step CTI calls Beep on auto-answer Speakerphone mode activates automatically on your phone if you use a CTI application (such as Outlook) to dial a number when Auto Answer is active. If Auto Answer is not active, the phone rings first and you have to press the loudspeaker key or lift the handset to set up the call. This setting also defines whether or not incoming calls are automatically accepted.
Enhanced phone functions Step by Step Beep on auto-reconnect When active, this option lets you resume a held call with either the CTI application or phone. A beep sounds when you toggle between an active call and a held call if the function is active. Prerequisite: The option was programmed by your service personnel. N Press the key shown. User Select and confirm the option shown. if nec. j Enter and confirm the User password. Configuration Select and confirm the option shown.
Enhanced phone functions Step by Step Making calls Dialing with the DDS key You can program frequently used phone numbers on programmable keys (Æ page 53). If you press a direct destination selection key for around three seconds, the associated contact or phone number appears and dialing is initiated. Prerequisite: A direct destination key is programmed Æ page 53. R Press the programmed DDS key. Dialing is initiated.
Enhanced phone functions Step by Step Using autodial delay A number is automatically dialed after a set delay starting from the entry of the number’s last digit. The autodial delay can be used: • when dialing in idle mode • when deflecting an incoming call • when setting up a consultation call • when transferring an answered call. The delay can be reduced by performing one of the following activities: i • Press the key shown. This always works. ^ • Lift the handset.
Enhanced phone functions Step by Step N Press the key shown. User Select and confirm the option shown. if nec. j Enter and confirm the User password. Configuration Select and confirm the option shown. Outgoing calls Select and confirm the option shown. Autodial delay Select and confirm the option shown. j Specify a value and confirm your entry. Save & Exit Select and confirm the option shown.
Enhanced phone functions Step by Step Conference A conference is also referred to as a three-party or local conference. It involves up to three participants. Prerequisite: You are conducting a consultation call Æ page 41 or have accepted a second call Æ page 63, and the conference function is active Æ page 75. Establishing a conference You can initiate a conference by calling the "Conference" function in the context menu of either the active or held call.
Enhanced phone functions Step by Step Disconnecting a party End Conf? Select and confirm any of the connections in the context menu. Both connections are cleared down – the conference is cleared down. Allowing a conference This option allows or blocks the "Conference" function. N Press the key shown. User Select and confirm the option shown. if nec. j Enter and confirm the User password. Configuration Select and confirm the option shown. Connected calls Select and confirm the option shown.
Enhanced phone functions Step by Step Allowing joining in conferences N User With this option, you can allow or block both of your call partners from continuing the call after you exit the conference call. Press the key shown. Select and confirm the option shown. if nec. j Enter and confirm the User password. Configuration Select and confirm the option shown. Connected calls Select and confirm the option shown. Join in conferences Select and confirm the option shown (z Æ page 131).
Enhanced phone functions Step by Step Call lists For a detailed description of the different call lists, see Æ page 30. Editing entries select entry O Press the key shown. CallLog Select and confirm the option shown. Missed Select and confirm the "Missed calls" list for example. The list is sorted chronologically; the last caller entered is listed as the first entry. You can use the touch guide to scroll through the list. Niels, Bohr 22.05 13:22 Select the list entry.
Making and receiving calls using multi-line phones Step by Step Making and receiving calls using multi-line phones You can use your OpenStage 40 as a multi-line phone. If you have any questions regarding how to configure your OpenStage phone as a multi-line phone, please contact your service personnel. The following is a description of the telephony scenarios for multi-line phones.
Making and receiving calls using multi-line phones Step by Step Incoming calls Depending on your individual settings, you will be notified of incoming calls Æ page 124. Accepting calls for the primary line In this case, the telephone behaves in the same way as a single-line telephone. See Æ page 35 and Æ page 58. Accepting calls for secondary lines Prerequisite: The secondary line is configured on your multi-line telephone. Using the handset ^ Lift the handset. [ Conduct call.
Making and receiving calls using multi-line phones Step by Step Making calls You must seize a line before you can make calls on a multi-line telephone. Trunk seizure can be configured on an individual basis. Your service personnel can determine if the lines on your telephone can be automatically seized and with which priority. If you have seized a secondary line, this line is reserved for you for making calls for a specific period as defined by the service personnel.
Making and receiving calls using multi-line phones Step by Step Dial last dialed number The last number dialed on your telephone (regardless of the line used for the call) is displayed for redialing via the context menu of the selected number. ^ or n or o Lift the handset or press the speakerphone mode or headset key. S Press the required line key. (Æ page 80). In the pop-up menu: Redial {1} 12345 Confirm. The connection is set up.
Making and receiving calls using multi-line phones Step by Step During calls Making and receiving calls on a single line If you only use one line on your multi-line telephone to make calls, and you receive calls on the same line, the phone operates in the same way as a single-line telephone: • Redialing Æ page 39 • Consultation Æ page 41 • Alternating Æ page 42 • Callback Æ page 49 • Hold Æ page 60 • Call waiting (second call) Æ page 63 • Transferring a call Æ page 66 • Conference Æ page 74 Functions avai
Making and receiving calls using multi-line phones Step by Step Making and receiving calls with multiple lines Incoming call on another line when dialing a number Prerequisite: You are in the process of dialing a number (Æ page 80). At the same time, a call is incoming on another line. You can answer the call as normal (Æ page 79). The line on which dialing is initiated is placed on hold while you answer the call. When you have finished the call, dialing is automatically resumed on the held line.
Making and receiving calls using multi-line phones Step by Step Direct station selection key Apart from line keys, service personnel can also configure direct station selection (DSS) keys. You can use a DSS key to call an internal station directly, pick up calls for this station or forward calls directly to it. Calling a station directly You cannot use DSS if the user is on another call (flashing LED). Calling from the idle menu S Press the relevant DSS key.
Making and receiving calls using multi-line phones Step by Step Call pickup You can pick up calls for another DSS station. If a call is waiting on their line, the LED flashes. Indirect pickup Prerequisite: The auto-answer function must be deactivated Æ page 69. T Press the direct station selection key. The call is routed to your primary line and rings. ^ or n or o Lift the handset or press the speakerphone mode or headset key. You are connected with the other party.
Making and receiving calls using multi-line phones Step by Step Settings for multi-line phones (keyset) The details for each keyset line contain supplementary information for the user.
Making and receiving calls using multi-line phones Step by Step Setting the time for a delayed ringer Specify the length of time before a held call should be signaled on a line. N Press the key shown. User Select and confirm the option shown. if nec. j Enter and confirm the User password. Configuration Select and confirm the option shown. Keyset Select and confirm the option shown. Lines Select and confirm the option shown. Line 1 Select and confirm the required line (e.g. line 1).
Making and receiving calls using multi-line phones Step by Step Configuring the line overview display Specify here the sequence in which the individual lines in the line overview should appear on the display. N Press the key shown. Select and confirm the option shown. User if nec. j Enter and confirm the User password. Configuration Select and confirm the option shown. Keyset Select and confirm the option shown. Overview Select and confirm the option shown.
Making and receiving calls using multi-line phones Step by Step Rollover for a line T Your service personnel can determine how rollover calls are to be signaled. Only the relevant line key blinks. or ZT You hear a special advisory tone via the currently acor tive microphone and the corresponding line key blinks. ZT You here the configured ringer melody briefly (approx. 3 seconds) via the loudspeaker and the corresponding line key blinks. The ringer melody is not played in speakerphone mode.
Privacy/security Step by Step Privacy/security Deactivating the ringer You can deactivate your ring tone if you do not want to be disturbed by your phone ringing. ) Hold down the key shown. The "Ringer off" icon appears in the status bar on the idle display Æ page 23. ) Hold down the key once again to reactivate the ringer. The icon disappears. You can also switch the function on and off using the option in the idle menu. Select and confirm the option shown.
Privacy/security Step by Step Do not disturb If "Do not disturb" is activated, your telephone will not ring. The caller hears the busy signal. On multi-line telephones (Æ page 14) you can only activate the "Do not disturb" function for your primary line. Prerequisite: A programmable key must be assigned the function "DND" (Do Not Disturb) (see Æ page 53). "Do not disturb" must be activated (Æ page 92). Enabling do not disturb via a key S Press the "Do not disturb" programmable key.
Privacy/security Step by Step Allowing "Do not disturb" N Press the key shown. User Select and confirm the option shown. if nec. j Enter and confirm the User password. Configuration Select and confirm the option shown. Incoming calls Select and confirm the option shown. Handling Select and confirm the option shown. Allow DND Select and confirm the option shown (z Æ page 130). Yes Select and confirm the option shown. Save & Exit Select and confirm the option shown.
Privacy/security Step by Step Security Changing the User password Your User password protects your individual configurations, including your language settings. You can also use the User password to lock your telephone Æ page 94. The preset password "000000" corresponds to a blank password. In other words, the phone cannot be locked and the user menu is not password protected. N Press the key shown. User Select and confirm the option shown. if nec. j Change and confirm User password.
Privacy/security Step by Step Locking the phone You can lock your phone to protect it against unauthorized access. In this way, no one can make calls or change your user settings unless they know your user password. Predefined numbers from the dial plan can still be dialed when the phone is locked. For more information, contact your administrator. If an emergency number is entered by service personnel, "Emergency call" appears on the display when you use the line on a locked phone.
Privacy/security Step by Step Unlocking the phone Unlock phone Confirm. or If the display is empty, ( Hold down the key shown until "Unlock phone Enter Password" appears. j Enter and confirm the User password. The phone is unlocked if the password is correct.
Mobility function Step by Step Mobility function Prerequisite: Your phone is configured to support mobility by service personnel. A DLS server is available in the LAN and its address is entered in the phone. Mobility scenarios When you log on to your phone, or any other mobilityenabled phone, the following scenarios are possible: Logging on and off at the same phone • • Log on as a mobility user Æ page 97. Log off as a mobility user Æ page 98.
Mobility function Step by Step Logging on and off at the same phone Logging on to the phone No other mobility user is logged on. Logon via a key If one of the program keys is configured for the mobility function. S Press the "Mobility" program key. or Logon via a menu Mobile logon Select and confirm the option shown in the telephony interface context menu (Æ page 25). The Mobility logon dialog appears. Mobility ID Select and confirm the option shown.
Mobility function Step by Step Logging off from the phone Prerequisite: You are logged on as a mobility user. R Press the "Mobility" program key. or Log on via the telephony interface context menu Æ page 27 Mobile logoff Select and confirm the option shown. The logoff procedure starts immediately. or If you need to enter a password, the following message appears: "Mobility logoff User password required" Please Enter Password Select and confirm the option shown.
Mobility function Step by Step Logging on at different telephones If the user is already logged on at another phone and "Logon with forced logoff" is deactivated for the mobility user, the logon is rejected. Logging on with forced logoff at a remote phone If the user is already logged on at another phone and the remote phone is busy, the logon is rejected.
Mobility function Step by Step The following mobility messages appear in the display: • Validating • Logging off elsewhere • Registering • Downloading user data The logoff is simultaneously displayed on the remote phone. Once the logon is complete, the mobility program key LED lights up and the mobility icon appears in the graphic display .
Mobility function Step by Step At the same time, the graphic display on the busy remote phone shows "Forced logoff pending". After a time set by the service personnel, the active call is ended and the remote logon is performed. • • Registering Downloading user data Once the logon is complete, the mobility program key LED lights up and the mobility icon appears in the graphic display .
HiPath 8000 functions Step by Step HiPath 8000 functions The System supports a number of functions that you can activate and deactivate from your phone. On multi-line telephones, the full scope of HiPath 8000 functions is only available for the primary line. Feature toggle key You can pick a programmable sensor key and program it as a feature toggle key for activating the "make line busy" and "stop hunt" functions.
HiPath 8000 functions Step by Step Using system call forwarding This section describes the system call forwarding functions in System. These functions are activated with feature codes. You can also program a frequently used function on a programmable sensor key. All call forwarding types described in this section refer to system call forwarding which is controlled by HiPath 8000. Never combine phone-based call forwarding with system call forwarding.
HiPath 8000 functions Step by Step Call forwarding don’t answer With Call forwarding don’t answer (CFDA), you can use a feature code to activate call forwarding to another number if the handset is not picked up after a certain number of rings (2 to 7). You can use the feature code to activate/deactivate this function and define a forwarding destination.
HiPath 8000 functions Step by Step Call forwarding unconditional With Call forwarding unconditional, all incoming calls are forwarded to a different destination. You can use the feature code to activate/deactivate this function and define a forwarding destination. Activating ^ Lift the handset. j Enter the code, for example, *72 (contact your service personnel). Z Wait until you hear the confirmation tone. j Enter the number of the phone to which you want to forward the calls.
HiPath 8000 functions Step by Step Call forwarding selective With Call forwarding selective, you can create a list of phone numbers (selection list) that should be automatically forwarded. If a caller’s phone number matches an entry in this list, the call is transferred to the forwarding number. A forwarding number can be: • another phone or another party • a voice mailbox • an announcement service. If the caller’s number is not in the call forwarding list, your phone rings as usual.
HiPath 8000 functions Step by Step Making anonymous calls Your service personnel decides whether or not your caller ID (name and phone number) is displayed on a called party’s station. Anonymous calling is when your data is not transmitted. The settings configured can be deactivated, however, for specific calls. • • If your caller ID is transmitted: your caller ID is displayed. If your caller ID is suppressed: "Private" is displayed.
HiPath 8000 functions Step by Step Temporarily activating anonymous calling for the next call If your service personnel activated caller ID transmission for your phone, you can deactivate this setting for the next call as follows: ^ Lift the handset. j Enter the code, for example, *68 (contact your service personnel). Z Wait until you hear the confirmation tone. j Dial the phone number of the party you want to contact. Caller ID transmission is reactivated after this call.
HiPath 8000 functions Step by Step Creating a list for selective calls For call acceptance You can create a list of the phone numbers from which you are willing to accept calls (also known as a selection list). Your service personnel know how long this list may be in the System used on site in your facility. A connection is set up if a caller’s phone number matches a number in the selection list.
HiPath 8000 functions Step by Step For call rejection As for selective call acceptance, you can create a selection list with the phone numbers of parties from whom you are not willing to accept calls. Your service personnel know how long this list may be in the System used on site in your facility. A call is not connected if the caller’s phone number matches a number in the selection list; the caller is notified that the called party rejects calls from this number.
HiPath 8000 functions Step by Step Anonymous calls Rejecting You can reject all calls from parties that activated a data protection feature (for example, caller ID suppression) to prevent their phone number from being transmitted. In this case, you are not informed that a call was rejected. ^ Lift the handset. j Enter the code, for example, *77 (contact your service personnel).
HiPath 8000 functions Step by Step Using abbreviated dialing Abbreviated dialing gives you access to a central list of frequently dialed phone numbers. Single-key abbreviated dialing This function lets you dial frequently dialed numbers faster by simply pressing a numerical key. You can enter eight phone numbers in this list. This list is managed by the service personnel. ^ Lift the handset.
HiPath 8000 functions Step by Step Group functions To ensure optimum handling of specific calls, your telephone can be assigned to a pickup group and/or a hunt group. Call pickup groups Your service personnel can incorporate multiple telephones in a call pickup group. If your telephone is assigned to a pickup group, you can also accept calls intended for other members of the group. Your telephone can only be assigned to one call pickup group at any one time.
HiPath 8000 functions Step by Step Hunt group functions Your service personnel can incorporate multiple telephones in a hunt group. If your telephone is assigned to a hunt group, HiPath 8000 forwards calls for the members of your group in accordance with specific rules defined by your service personnel. Hunt groups are a simple solution for distributing calls to a group of telephones.
HiPath 8000 functions Step by Step Marking the last line in the hunt group chain Sets the "stop hunt" line in the hunt group chain. The system will stop looking for a free line in the hunt group chain after it reaches this line. Activating ^ Lift the handset. j Enter the code, for example, *97 (contact your service personnel). Z Wait until you hear the confirmation tone. Deactivating Unmark the line as the end of the hunt group chain. ^ Lift the handset.
Individual phone configuration Step by Step Individual phone configuration Language settings Selecting a language N Press the key shown. User Select and confirm the option shown. if nec. j Enter and confirm the User password. Locality? Select and confirm the option shown. Speech? Select and confirm the option shown (z Æ page 136). English Select and confirm the language in the context menu. Save & Exit Confirm. You may choose from the following languages: 1. Espaбol 2. Deutsch 3. Nederlands 4.
Individual phone configuration Step by Step Setting the country Adapt your phone settings to suit the country-specific conditions (for example, transmission parameters) (z Æ page 136). The graphic display’s default appearance depends on the language package installed. N Press the key shown. User Select and confirm the option shown. if nec. j Enter and confirm the User password. Locality Select and confirm the option shown. Country Select and confirm the option shown.
Individual phone configuration Step by Step Display settings Contrast The display has six contrast levels that you can set according to your light conditions. N Press the key shown. User Select and confirm the option shown. if nec. j Enter and confirm the User password. Phone Select and confirm the option shown. Display Select and confirm the option shown. Contrast Select and confirm the option shown (z Æ page 133). gh Set and confirm the contrast. Save & Exit Confirm.
Individual phone configuration Step by Step Date and time You can choose the date and time display here (z Æ page 127). You must set the date and time manually if your phone is not connected to an (S)NTP server. Setting the time N Press the key shown. User Select and confirm the option shown. if nec. j Enter and confirm the User password. Date and time Select and confirm the option shown. Time Select and confirm the option shown. j Enter and confirm the time. Save & Exit Confirm.
Individual phone configuration Step by Step Setting daylight saving time (z Æ page 127.) N Press the key shown. User Select and confirm the option shown. if nec. j Enter and confirm the User password. Date and time Select and confirm the option shown. Daylight saving Select and confirm the option shown. Yes Select and confirm the option shown in the context menu. Save & Exit Confirm.
Individual phone configuration Step by Step Time display format N Press the key shown. User Select and confirm the option shown. if nec. j Enter and confirm the User password. Locality Select and confirm the option shown. Time format Select and confirm the option shown. 24 hour Select and confirm the time format (12- or 24-hour display) in the context menu (z Æ page 136). Save & Exit Confirm. Date display format N Press the key shown. User Select and confirm the option shown. if nec.
Individual phone configuration Step by Step Audio settings Setting the volume Use this selection to set the following volumes: • Loudspeaker • Ringer • Handset • Headset • Handsfree • Rollover Example: Handset: N Press the key shown. User Select and confirm the option shown. if nec. j Enter and confirm the User password. Audio Select and confirm the option shown. Volumes Select and confirm the option shown. Handset Select and confirm the volume you want to adjust (for example, "Handset").
Individual phone configuration Step by Step Adjusting room acoustics To ensure that the other party can hear you properly in speakerphone mode, you can adjust the phone to the room acoustics by choosing one of the following room character conditions: "Normal", "Live", "Dead". N Press the key shown. User Select and confirm the option shown. if nec. j Enter and confirm the User password. Audio Select and confirm the option shown. Settings Select and confirm the option shown.
Individual phone configuration Step by Step Standard mode Select and confirm the setting you want in the context menu ("Standard mode" or "US mode"). (z Æ page 127) Save & Exit Confirm. Setting the ringer melody N Press the key shown. User Select and confirm the option shown. if nec. j Enter and confirm the User password. Audio Select and confirm the option shown. Settings Select and confirm the option shown. Ringer melody Select and confirm the option shown.
Web interface Schritt für Schritt Web interface General The telephone features a HTTP Web server (Web-based Management tool) which allows the phone to map its contents to a Web browser on a PC integrated in the LAN. The Web interface allows you to set up your OpenStage using the PC. The Web-based Management tool provides you with all the necessary setup options which you can also call up and edit on the telephone via the user area in the Service menu Æ page 32.
Web interface Calling up the Web interface For further details on the IP address, Web interface address, and additional information on how to connect the telephone to the network, refer to the chapter entitled "Applications available on your OpenStage phone" under "Network information" Æ page 33. To call up the interface, open a Web browser and enter the following: http://[IP address of the phone]:[port] or https://[IP address of the phone] [IP address of the phone] is the IP address of your phone.
Web interface Date and time You must set the date and time manually if your phone is not connected to an (S)NTP server. Click Date and time in the User Pages tab to open the following dialog: Enter the time and date as shown in the dialog (V Æ page 119). Mark the field Allow daylight saving to set daylight saving time. Enter the difference between daylight saving and standard time in the Difference (minutes) field (V Æ page 120).
Web interface Benutzerkonfiguration Use this menu to set the conditions for incoming, outgoing, and active calls. Abgehende Anrufe Open the Benutzerkonfiguration menu in the User Pages tab and click the option Abgehende Anrufe.
Web interface Incoming calls Open the Benutzerkonfiguration menu in the User Pages tab and click the option Ankommende Anrufe. You can select the following options: • Forwarding • Deflecting/Handling • CTI-Anrufe Forwarding Use Forwarding to open the following dialog: First configure the destinations under Forwarding favourites: Destination 1 to Destination 5: Enter a relevant destination (V Æ page 45) The destinations only appear in the lists once you have entered them and clicked Submit.
Web interface Deflecting/Handling Use Deflecting/Handling to open the following dialog: The following options are available: • Allow deflection (V Æ page 59) • Default deflect destination (V Æ page 59) • Allow call waiting (V Æ page 65) • Allow DND (V Æ page 92) CTI-Anrufe Use CTI-Anrufe to open the following dialog: The following options are available: • Allow auto-answer • Allow beep on auto-answer • Allow auto-reconnect • Allow beep on auto-reconnect For more information on CTI-Anrufe, refer to the rel
Web interface Bestehende Verbindungen Open the Benutzerkonfiguration menu in the User Pages tab and click the option Bestehende Verbindungen.
Web interface Keyset Use this menu to configure the programmable sensor keys. Lines Open the Benutzerkonfiguration menu followed by the Keyset menu in the User Pages tab and click the option Lines. The following dialog appears: Use the Key button(s) to select a line (Key 1 to Key n).
Web interface Phone Use this menu to set the properties for the phone or configure the key layout. Display settings Open the Phone menu in the User Pages tab and click the option Display settings. The following dialog appears: You can set the Contrast for the display (V Æ page 118).
Web interface Programmable keys Open the Phone menu in the User Pages tab and click the option Program keys. The following dialog appears: In the drop-down lists, select a function to be assigned to the key and then click Edit. Different dialogs appear depending on the function, V Æ page 54. For most functions, it is enough to complete the Key label field.
Web interface Feature toggle Can only be used for Hunt group functions (Æ page 114). Change the Key label. In the Feature code field, enter the code *96 (contact your service personnel) and at the same time, under Description, enter "Busy/Free" (V Æ page 56) Forwarding Forwarding for all calls, busy or no reply. Change the Key label. In the Forwarding type list, select the relevant entry. In the Destination field, enter the phone number of the call forwarding destination.
Web interface Locality Click Locality in the User Pages tab to open the following dialog: You can enter the following country-specific settings: • Country (V Æ page 117) • Language (V Æ page 116) • Date format (V Æ page 121) • Time format (V Æ page 121) Security Click Security in the User Pages tab to open the following dialog: To change the user password, enter the old password followed by the new one. Reenter the password for confirmation V Æ page 93.
Fixing problems Fixing problems Telephone maintenance • • • Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth. If the telephone is very dirty, clean it with a diluted neutral cleaner containing surfactants, such as a dish detergent. Afterwards remove all traces of the cleaner with a damp cloth (using water only). Never use cleaners containing alcohol, cleaners that corrode plastic, or abrasive powders.
Index Index A Accepting calls multi-line .................................................. 79 Administration ............................................ 34 Alternating ................................................... 42 Audio room character ..................................... 123 volume ................................................... 122 Audio controls ............................................ 17 Audio keys ................................................... 17 Autodial delay ................
Index K R Key module contrast ............................... 118 Keypad ......................................................... 21 Redialing ...................................................... 39 multi-line .................................................. 81 Ringer off ..................................................... 90 L Language setting ..................................... 116 country setting ...................................... 117 language for user prompts .................
Copyright © Siemens Enterprise Communications GmbH & Co. KG 07/07 Hofmannstr. 51, D-81359 Munich Order No.: A31003-S2010-U101-4-7619 The information contained in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of the contract.
