User guide

22
Troubleshooting
Here are some simple solutions to the problems which may affect the picture and sound.
Additional Information
If you continue to experience problems, have your TV serviced by qualified personnel.
Never open the casing yourself.
Problem
No picture (screen is dark) and no
sound.
Poor or no picture (screen is dark), but
good sound.
No picture or no menu information
from equipment connected to the Scart
connector.
Good picture, no sound.
No colour on colour programmes.
Distorted picture when changing
programmes or selecting teletext.
Wrong characters appear when
viewing teletext.
Picture slanted
Noisy picture when viewing a TV
channel.
No unscrambled or unstable picture
whilst viewing an unscrambled
channel with a decoder connected
through the Scart connector
2/
2
.
Remote control does not function.
The standby indicator on the TV
flashes.
Solution
• Check the aerial connection.
• Plug the TV in and press the button on the front of the
TV.
• If the standby indicator is on, press TV button on
the remote control.
• Using the menu system, select the “Picture Adjustment”
menu and select “Reset” to return to the factory settings.
• Check that the optional equipment is on and press the
button repeatedly on the remote control until the
correct input symbol is displayed on the screen.
• Press the +/- button on the remote control.
• Check that “TV Speakers” is “On” in the “Detail Set Up”
menu.
• Check that headphones are not connected.
• Using the menu system, select the “Picture Adjustment”
menu and select “Reset” to return to factory settings.
• Turn off any equipment connected to the Scart
connector on the rear of the TV.
• Using the menu system, enter the “Language/Country”
menu and select the country in which you operate the TV
set. For cyrillic languages, we recommend to select Russia
if your own country does not appear in the list.
• Using the menu system, select the “Picture Rotation”
option in the “Detail Set Up” menu to correct the picture
slant.
• Using the menu system, select the “Manual Programme
Preset” menu and adjust Fine Tuning (AFT) to obtain
better picture reception.
• Using the menu system, select the “Noise Reduction”
option in the “Detail Set Up” menu and select “Auto” to
reduce the noise in the picture.
• Using the menu system, select the “Set Up” menu. Then
enter the “Detail Set Up” option and set “AV2 Output” to
“TV”.
• Check that the Media Selector on the remote control is set
according to the device you are using (VCR, TV or DVD).
• If the remote control does not operate the VCR or DVD
even when the Media Selector has been set correctly. Enter
the necessary code set as explained on “Remote Control
Configuration for VCR/DVD” chapter of this instruction
manual.
• Replace the batteries.
• Contact your nearest Sony service centre.