Read This First Operating Instructions

Table Of Contents
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Sony Personal Entertainment Organizer PEG-TH55 3-089-698-11 (1)
Troubleshooting
Applications do not operate properly after a soft
reset is performed
B If you encounter application problems (such as improper operations, unusual display,
or freezing during a soft reset) after you performed a reset, the reset may not be
completed properly. In such a case, perform a soft reset once again (page 47). If you
still cannot solve your problem, try a hard reset (page 48).
After performing a reset, do not press the RESET button of your CLIÉ handheld again until
the Preferences screen or the Setup screen is displayed.
If you perform a hard reset, all records and add-on applications stored on your CLIÉ handheld
will be deleted.
I cannot use the Jog Dial™ navigator
B The Jog Dial™ navigator (page 87) is not available for some applications.
An error message appears repeatedly
B Perform a soft reset by pressing the RESET button of your CLIÉ handheld (page 47).
The message “Invalid process” appears when an
application is started
B If there is insufficient memory space in your CLIÉ handheld or “Memory Stick” media,
applications may not work properly. Delete any unnecessary data/files.
Tip
You can check the free memory space in your CLIÉ handheld or “Memory Stick” media by
tapping (MS) in the status bar and selecting [V Handheld] or [V MS] next to [Device:] in
the displayed Media Info dialog box.
Error messages
Notes on performing a reset