Troubleshooting Q&A

11
Sony Personal Entertainment Organizer PEG-TJ37/TJ27 US A-BTH-100-11 (1)
Troubleshooting
B Perform a soft reset by pressing the RESET button at the back of your CLIÉ
handheld.
b
For details, refer to “Basic operations of your CLIÉ
™
handheld: Restarting your
CLIÉ
™
handheld” in the supplied “Read This First (Operating Instructions)”.
B Is the POWER/HOLD switch of your CLIÉ handheld in HOLD mode?
Your CLIÉ handheld does not operate when the POWER/HOLD switch is
in HOLD mode. Make sure you release HOLD mode.
B Is your CLIÉ handheld placed near the IR port of your computer?
Move your CLIÉ handheld away from the IR port of your computer except
when performing the IR HotSync
®
operation, as a malfunction may occur.
You can also disable the IR feature by selecting [Off] next to [Beam
Receive:] in the Preferences screen for [General].
B Perform a soft reset by pressing the RESET button at the back of your CLIÉ
handheld.
b
For details, refer to “Basic operations of your CLIÉ
™
handheld: Restarting your
CLIÉ
™
handheld” in the supplied “Read This First (Operating Instructions)”.
B Your CLIÉ handheld is designed to turn itself off after a period of inactivity
(Automatic power-off). You can set the automatic power-off time by
selecting a time for [Auto-off After:] in the Preferences screen for
[General].
b
For details, refer to “Customizing your CLIÉ
™
handheld (Preferences): Setting
the automatic
power-off time” in the “Handbook” (PDF format).
Note
The maximum idle time is 3 minutes.
The screen is not displayed even though the POWER LED is on
(continued)
My CLIÉ handheld does not respond
My CLIÉ handheld keeps turning itself off
Continued on next page
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01US01COV.book Page 11 Monday, December 8, 2003 11:33 AM