DIRECTV Digital Satellite Receiver Operating Instructions SAT-A50, SAT-B50

75
Other Information
Digital Satellite Receivers
SONYELECTRONICSINC.(“SONY”)warrantsthisProduct
(including any accessories) against defects in material or
workmanship as follows:
1 LABOR. For a period of 90 days from the original date of
purchase, if the Product is determined to be defective, SONY
will repair or replace the Product at no charge. After this 90
day period, you must pay for all labor charges.
2 PARTS. For a period of one (1) year from the original date of
purchase, SONY will supply, at no charge, new or rebuilt
replacements in exchange for defective parts. Any
replacements will be warranted for the remainder of the
original warranty period or ninety (90) daysfrom installation
by SONY’s authorized facility, whichever is longer.
3 ACCESSORIES. Parts and labor for all accessories are for one
(1) year.
4 IN-HOME. For a period of one (1) year from installation date,
if the unit was professionally installed by a SONY authorized
Digital SatelliteReceiver Installer and the LNB (Electronic
Antenna Element) fails tofunction properly, SONY willrepair
or replace the LNB with a new or rebuilt part. Labor to repair
or replace the LNB (after 90 days from purchase) will be at
yourexpense.If no problemis found,orany otheritemfails,it
willbeyourresponsibilitytopaythe installertheirregularrate
for an in-home service call.
To obtain warranty service, you must take the Product, or deliver
the Product freight prepaid, in either its original packaging or
packaging affording an equal degree of protection, to a SONY
authorized Digital Satellite Receiver service facility. Please see the
telephonenumber atthe endof this section for anumber to callto
locate the closest facility.
This warranty does not cover customer instruction, installation,
setup adjustments or signal reception problems.
This warranty does not cover cosmetic damage or damage due to
acts of God, accident, misuse, abuse, negligence, commercial use,
or modification of, or to any part of the Product, including the
antenna. This warranty does not cover improper installation (if
self-installed), loss of use of the product, or wasted programming
chargesdue toproduct malfunction. Thiswarrantydoesnot cover
damagedue to improper operationor maintenance,connectionto
improper voltage supply, or attempted repair by anyone other
than a facility authorized by SONY to service the Product. This
warranty does not cover Products sold AS IS or WITH ALL
FAULTS. This warranty is valid only in the United States.
Proofofpurchaseintheformofabillofsaleorreceiptedinvoice
which is evidencethatthe unit iswithin theWarranty periodmust
be presented to obtain warranty service.
This warranty is invalid if the factory applied serial number has
been altered or removed from the Product.
Some states do not allow the exclusion or limitation of incidental
or consequential damages, or allow limitations on how long an
implied warranty lasts, so the above limitations or exclusionsmay
not apply to you. In addition, if you enter into a service contract
with the SONY Partnership within 90 days of the date of sale, the
limitation on how long an implied warranty lasts does not apply
to you. This warrantygives you specific legal rights,and you may
have other rights which vary from state to state.
Foryourconvenience,SONYELECTRONICSINC.hasestablished
telephone numbers for frequently asked questions. To locate the
servicer or dealer nearest you, for assistance or resolution of a
service problem, or for product information or operation, call:
SONY SATELLITE SYSTEM INFORMATION CENTER
1-800-838-7669 (Sony)
Foranaccessoryorpartnot availablefromyourauthorized dealer,
call:
1-800-488-7669
About Sony Customer Support
EveryDIRECTVSystemmanufacturedbySonycomeswithSony’s
Express Support at no charge to you. In the event of a system
failure, our Express Support Program can have a replacement
receiver on its way toyou via overnightFederal Express (for calls
Monday-Friday until 7:30 pm Eastern Time; Saturday delivery
depends upon zip code). All it takes is a valid credit card to cover
a security deposit, and Sony will pay freight in both directions.
Our Express Support continues with our 800 number, staffed by
dedicated technical representatives who can answerquestions on
dealer locations, system operation, installation, hookup,
accessories, and how to get the most out of your home
entertainment system. Sony’s Express Support program: another
expression of our commitment to excellencein customer service.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS
WARRANTY IS THE EXCLUSIVE REMEDY OF THE
CONSUMER. SONY SHALL NOT BE LIABLE FOR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGESFOR
BREACHOFANYEXPRESSORIMPLIEDWARRANTYON
THIS PRODUCT. IN NO EVENT SHALL SONY BE LIABLE
FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES
WHATSOEVER ARISING OUT OF THE USE OR INABILITY
TO USE THE PRODUCT. UNDER NO CIRCUMSTANCES
SHALL SONY’S LIABILITY, IF ANY, EXCEED THE
PURCHASEPRICEPAIDFORTHEPRODUCT.EXCEPTTO
THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY
IMPLIED WARRANTY OR MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE ON THIS
PRODUCT ISLIMITED IN DURATION TO THE DURATION
OF THIS WARRANTY.
Limited Warranty