User Manual

EN
Warranty Services
Questions, Assistance, and Repairs
Your local hobby store and/or place of purchase cannot provide
warranty support or repair. Once assembly, setup or use of the
Product has been started, you must contact Horizon directly. This
will enable Horizon to better answer your questions and service
you in the event that you may need any assistance. For questions
or assistance, please direct your email to productsupport@
horizonhobby.com, or call 877.504.0233 toll free to speak to a
Product Support representative. You may also find information
on our website at www.horizonhobby.com.
Inspection or Repairs
If this Product needs to be inspected or repaired, please use
the Horizon Online Repair Request submission process found
on our website or call Horizon to obtain a Return Merchandise
Authorization (RMA) number. Pack the Product securely using a
shipping carton. Please note that original boxes may be included,
but are not designed to withstand the rigors of shipping without
additional protection. Ship via a carrier that provides tracking
and insurance for lost or damaged parcels, as Horizon is not
responsible for merchandise until it arrives and is accepted at
our facility. An Online Repair Request is available at http://www.
horizonhobby.com under the Repairs tab. If you do not have
internet access, please contact Horizon Product Support to obtain
a RMA number along with instructions for submitting your product
for repair. When calling Horizon, you will be asked to provide your
complete name, street address, email address and phone number
where you can be reached during business hours. When sending
product into Horizon, please include your RMA number, a list of
the included items, and a brief summary of the problem.
A copy of your original sales receipt must be included for warranty
consideration. Be sure your name, address, and RMA number
are clearly written on the outside of the shipping carton.
Notice: Do not ship batteries to Horizon. If you
have any issue with a battery, please contact the
appropriate Horizon Product Support office.
Warranty Inspection and Repairs
To receive warranty service, you must include your
original sales receipt verifying the proof-of-purchase
date. Provided warranty conditions have been met, your
Product will be repaired or replaced free of charge. Repair or
replacement decisions are at the sole discretion of Horizon.
Non-Warranty Repairs
Should your repair not be covered by warranty the
repair will be completed and payment will be required
without notification or estimate of the expense unless
the expense exceeds 50% of the retail purchase cost.
By submitting the item for repair you are agreeing to payment
of the repair without notification. Repair estimates are available
upon request. You must include this request with your repair.
Non-warranty repair estimates will be billed a minimum of ½ hour
of labor. In addition you will be billed for return freight. Horizon
accepts money orders and cashiers checks, as well as Visa,
MasterCard, American Express, and Discover cards. By
submitting any item to Horizon for inspection or repair,
you are agreeing to Horizon’s Terms and Conditions
found on our website under the Repairs tab.
COMPLIANCE INFORMATION
FOR THE EUROPEAN UNION
Declaration of Conformity
(in accordance with ISO/IEC 17050-1)
No. HH2011041701
Product(s): SPM Aircraft Telemetry Altimeter
Item Number(s): SPMA9575
Equipment class: 1
The objects of declaration described above are in conformity
with the requirements of the specifications listed below,
following the provisions of the European R&TTE directive
1999/5/EC:
EN 301 489-1 V1.7.1: 2006
EN 301 489-3 V1.4.1: 2008
Signed for and on behalf of:
Horizon Hobby, Inc.
Champaign, IL USA
April 17, 2011
Instructions for Disposal of WEEE
by Users in the European Union
This product must not be disposed of with other waste. Instead, it
is the user’s responsibility to dispose of their waste equipment by
handing it over to a designated collection point for the recycling of
waste electrical and electronic equipment. The separate collection
and recycling of your waste equipment at the time of disposal will
help to conserve natural resources and ensure that it is recycled
in a manner that protects human health and the environment.
For more information about where you can drop off your waste
equipment for recycling, please contact your local city office, your
household waste disposal service or where you
purchased the product.
Country of Purchase Horizon Hobby Address Phone Number/ Email
United States Horizon Service Center
(Electronics and engines)
4105 Fieldstone Rd
Champaign, Illinois
61822 USA
877-504-0233
Online Repair Request visit:
www.horizonhobby.com/repairs
Horizon Product Support
(All other products)
4105 Fieldstone Rd
Champaign, Illinois
61822 USA
877-504-0233
[e-mail]
United Kingdom Horizon Hobby Limited Units 1-4 Ployters Rd
Staple Tye, Harlow, Essex
CM18 7NS
United Kingdom
[phone]
[e-mail]
Germany Horizon Technischer Service Hamburger Str. 10
25335 Elmshorn
Germany
[phone]
[e-mail]
France Horizon Hobby SAS 14 Rue Gustave Eiffel
Zone d’Activité du Réveil Matin
91230 Montgeron
[phone]
[e-mail]
Steven A. Hall
Vice President
International Operations and Risk Management
Horizon Hobby, Inc.