Operation Manual

1514

HELP / SPOT ASSIST

For non-life threatening situations, ask for help from friends and family or professional assistance

providers using SPOT Assist. Your contacts will receive SMS/text or email messages with your GPS

coordinates. Email messages also include a link to view your location using Google Maps

™

. SPOT

Assist service partners will receive your SPOT Assist message and current GPS location.

MESSAGE CYCLE

SPOT will send your message and current GPS location every 5 minutes for an hour for redundancy

and overall reliability. If SPOT cannot get a GPS signal, it will still attempt to send your message–

without a GPS location.

USING THE HELP FUNCTION

Press and hold the Help button until the function button blinks green. The GPS light will blink

green when SPOT sees the GPS satellites and continue for up to 4 minutes while obtaining

your GPS location.

Once your GPS location is obtained, SPOT will send your message with GPS location. The GPS

light and Message Sending light will both blink green for approximately 15 seconds. The Message

Sending light continues to blink green until the next scheduled message or until one (1) hour after

the end of the message cycle to notify you that your most recent message was transmitted.

If no GPS signal is found, the GPS light will blink red. You should move to a location with a clearer

view of the sky. SPOT will keep looking for your GPS location for up to 4 minutes.

If no GPS location is found in 4 minutes, SPOT sends your message without GPS location. The GPS

light blinks red and the Message Sending light blinks green together for approximately 15 seconds.

The Message Sending light will continue blinking until the next scheduled message or until one (1)

hour after the end of the message cycle.

The Message Sending light continues to blink for one (1) hour after the end of the Help/SPOT Assist

message cycle to give you additional time to verify the status of your most recent message. In a

hurry? You can dismiss the Message Sending light by activating any other function or by turning

SPOT off and then on.

TO CANCEL

Press and hold the Help button until it blinks red. Let SPOT work until the Help button stops blinking

red. The Message Sending light will blink green indicating it has sent the Cancel message.

HOW SPOT PRIORITIZES HELP

Help/SPOT Assist messages are a priority for SPOT. When you select Help/SPOT Assist or SOS,

you will disable Check-In/OK, Custom Message and Track Progress functions. You will be able to

activate Combined Help and SOS mode. If you have signed up for SPOT Assist, SPOT Assist will

not be available, but Help messages will still be transmitted to designated friends & family. SPOT

strongly recommends that you do not utilize Combined Help and SOS mode, as your friends and

family could interfere with rescue efforts; see additional warnings in the FAQ section of