Hardware Manual Model: TSP143IIU
Federal Communications Commission Radio Frequency Interference Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
TABLE OF CONTENTS 1. Unpacking and Installation......................................................................................................................1 1-1. Unpacking.....................................................................................................................................1 1-2. Choosing a place for the printer....................................................................................................2 1-3. Nomenclature........................................
1. Unpacking and Installation 1-1. Unpacking After unpacking the unit, check that all the necessary accessories are included in the package. USB cable Power cord Paper roll holder Screws Upper guide Rubber feet Screws CD-ROM Holder plate Installation sheet Printer Roll paper Fig. 1-1 Unpacking If anything is missing, contact the dealer where you bought the printer and ask them to supply the missing part.
1-2. Choosing a place for the printer Before actually unpacking the printer, you should take a few minutes to think about where you plan to use it. Remember the following points when doing this. Choose a firm, level surface where the printer will not be exposed to vibration. The power outlet you plan to connect to for power should be nearby and unobstructed. Make sure that the printer is close enough to your host computer for you to connect the two.
1-3. Nomenclature Cover open lever Push this lever in the direction of the arrow to open the printer cover. Printer cover Open this cover to load or replace paper. Control panel Features LED indicators to indicate printer status and switches to operate the printer. Power connector For connection of the power cord. DK O l USB connector Peripheral drive connector Sleep Switch For connection to a host computer using a USB cable. Connects to peripheral units such as cash drawers, etc.
2. Product Features 2-1. Product Features • This printer is not equipped with a power switch. The printer turns on when the computer, which the printer is connected to, is turned on. • After the paper is discharged, the roll paper is rewound to reduce the margin on the leading edge of the paper, which reduces the amount of paper used. • The amount of paper used is reduced using small printing.
3. Setup 3-1. Connecting the Power Cord (1) Check the label on the back or bottom of the printer to make sure its voltage matches that of the AC outlet. Also make sure the plug on the power cord matches the AC outlet. (2) If the power cord is not attached to the printer, plug the appropriate end into the AC inlet on the back of the printer. (3) Plug the power cord into a properly grounded AC outlet.
3-2. Connecting the USB Cable to the Printer Pass the cable through the cable support as shown. Then, connect the USB interface cable to the printer. Precautions regarding USB connections 1) Depending on the settings and configurations, the printer may not operate correctly with some computers even if they meet the conditions for the connection environment. In addition, operation is not guaranteed for connections through a USB hub or USB extension board, or for home-built or modified computers.
3-3. Connecting to a Peripheral Unit You can connect a peripheral unit to the printer using a modular plug. The following describes how to install the ferrite core and make the actual connection. Note that this printer does not come with a modular plug or wire, so it is up to you to obtain one that suits your needs. CAUTION Make sure that the printer is turned off and unplugged from the AC outlet and that the computer is turned off before making connections.
3-4. Turning Power On and Power Off Important: This printer is not equipped with a power switch. 1) The following four conditions are necessary to turn on the printer. • The computer is turned on. • The printer's power cord is plugged into an AC outlet. • The printer is connected to a computer using the USB cable. • The sleep switch is set to Active when it is available.
3-4-2. Turning Power Off (System Off Mode) There are two ways to turn off the power. 1) Turning power off manually Disconnect the USB cable. When the sleep switch is available, you can also turn off the power by setting the sleep switch to Sleep. 2) Turning power off automatically Turn off the computer. The printer also turns off when the computer enters stand-by or hibernates. In this status, the printer is receiving a minute amount of power and is still operating.
3-5. Loading the Paper Roll 3-5-1. Using 79.5 mm Width Paper Roll Be sure to use roll paper that matches the printer’s specification. When using a paper roll with an 57.5 mm width, install the paper roll holder as described on the following page. 1) Push the cover open lever, and open the printer cover. 2) While observing the direction of the roll, set the paper roll into the hollow, and pull on the leading edge of the paper toward you.
3-5-2. Using 57.5 mm Width Paper Roll When using a paper roll with 57.5 mm width, install the supplied paper guide on the printer. To change the effective print width (roll paper width), change the setting of the Print Width in the Configuration. For details on the setting of the Print Width, refer to the software manual located in the “Documents” folders on the CD-ROM. 1 Insert the paper roll holder into the unit, making sure not to touch the assist roller, and then fit the holder into the slots as shown.
Caution Symbol These labels are located near the thermal print head. Because the thermal print head is hot immediately after printing, do not touch it. Static electricity can damage the thermal print head. To protect the thermal print head from static electricity, do not touch it. This symbol is placed near the cutter. Never touch the cutter blade, as you could injure your fingers. This symbol is placed near the peripheral drive connector. Do not connect this to a telephone.
CAUTION 1) Do not operate the cover open lever while pressing on the printer cover with your hand. 2) Do not push the cover open lever and open the printer cover when printing is in progress or when the auto cutter is operating. 3) Do not push out paper while the printer cover is closed. 4) The heating element and the driver IC of the thermal head are easily damaged. Do not touch them with metal objects, sandpaper, etc.
4. Attaching the Accessories The following accessories are necessary when mounting the printer to a wall. • Upper guide and two flanged screws • Holder plate and two flangeless screws The following accessories are necessary when positioning the printer vertically. • Upper guide and two flanged screws • Four rubber feet 4-1. Attaching the Upper Guide 1) Push the cover open lever, and open the printer cover. 2) Fit the upper guide onto the shaft until the hooks on the guide click into place.
4-2. Attaching the Holder Plate • The holder plate is attached to the printer using the included screws and is hooked onto screws that are installed into the wall. • The screws on the wall are not included. Use commercially available screws (4 mm diameter) that are suitable for the wall material (wood, steel beam, concrete, etc.). • The printer’s weight is approximately 2.4 kg when the largest diameter roll paper is loaded.
(1) Attach the holding plate to the printer. Then tighten the two screws that were supplied to secure it in place. Flangeless screws 2 to 3 mm ø7 or more ø4 (2) Position the printer over the screws, etc., on the wall and then slide it downward to set it in place. After setting the printer in place, check the screws on the wall again to make sure that they are able to support the printer’s weight. CAUTION • The printer’s weight is approximately 2.4 kg when the largest diameter roll paper is loaded.
4-3. Attaching the Rubber Feet (1) Attach the four rubber feet in the positions shown in the figure. Ensure that any soiling has been completely wiped off before attaching the rubber feet. (2) Push the cover open lever, and open the printer cover. (3) Insert the roll paper as shown.
5. Thermal Roll Paper Specification When consumable parts have run out, use those specified below. 5-1. Compliant Paper Roll Specifications Thickness Width Outer roll diameter Take up paper roll width Core outer/inner Core outer diameter Core inner Printed surface 65~85 µm 79.5±0.5 mm (57.5±0.5 mm when the paper roller holder is used) ø83 mm or less 80+-10.5 mm or (58+-10.
6. Control Panel and Other Functions 6-1. Control Panel 1 POWER lamp (Green LED) Lights when the power is ON. 3 FEED button 2 ERROR lamp (Red LED) 1 POWER lamp (Green LED) Important: This printer is not equipped with a power switch. After plugging the power cord into an AC outlet, the printer power will be turned on for the first time when the USB cable is connected to a computer that is turned on. 2 ERROR lamp (Red LED) Indicates various errors in combination with POWER lamp.
2) Automatically recoverable errors Error Description Cover open error POWER Lamp On ERROR Lamp On Recovery Conditions Automatically recovered after the printer cover is closed. Power cord disconnec- Flashes at 0.5-sec- Flashes at 0.5-sec- Automatically recovered after the power tion error ond intervals *1 ond intervals *1 cord is plugged into an AC outlet. Head high tempera- Flashes at 0.5-sec- Off Automatically recovered after the print ture detection ond intervals head has cooled.
6-3. Self-Printing Test Printing 1) Make sure that the computer is turned on. 2) Make sure that the printer’s power cord is plugged into an AC outlet. 3) While holding the FEED button down, connect the USB cable to the computer. Test printing starts. The version number and printer settings are printed. After the printer starts printing, release your hand from the FEED button. After self-printing is completed, the printer will start in the normal mode.
7. Preventing and Clearing Paper Jams 7-1. Preventing Paper Jams The paper should not be touched during ejection and before it is cut. Pressing or pulling the paper during ejection may cause a paper jam, paper cutting failure or line feed failure. 7-2. Removing Paper Jam If a paper jam occurs, clear it as described below. (1) Unplug the power cord and disconnect the USB cable. (2) Push the lever toward you to open the printer cover. (3) Remove the jammed paper.
Caution Symbol These labels are located near the thermal print head. Because the thermal print head is hot immediately after printing, do not touch it. Static electricity can damage the thermal print head. To protect the thermal print head from static electricity, do not touch it. This symbol is placed near the cutter. Never touch the cutter blade, as you could injure your fingers. This symbol is placed near the peripheral drive connector. Do not connect this to a telephone.
7-3. Releasing a Locked Cutter If the auto cutter locks up, disconnect the USB cable, and unplug the power cord to turn the printer off. Then reconnect the USB cable, and plug in the power cord to turn the printer on. If restarting the printer does not release the locked cutter, follow the steps below. WARNING Since working on the cutter may be dangerous, be sure to turn off the printer first. (1) Unplug the power cord and disconnect the USB cable. (2) Remove the front cover to reveal the auto cutter.
(4) Insert a Philips screwdriver into the manual operation hole on the side of the cutter, and turn it in the direction of the arrow shown on the right until the rear cover is opened. CAUTION: If the printer cover does not open easily, do not force the printer cover open. Consult the dealer for repairs. (5) Open the printer cover, remove any jammed paper, and then reinstall the paper roll. (6) Install the front cover.
8. Periodical Cleaning Printed characters may become partially unclear due to accumulated paper dust and dirt. To prevent such a problem, paper dust collected in the paper holder and paper transport section and on the surface of the thermal head must be removed periodically. Such cleaning is recommended to be carried out once six month or one million lines. 8-1.
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