Instructions / Assembly

19 - English
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE
Fan will not start. Wall switch is turned off. Turn wall switch on.
Circuit breaker is tripped or fuse is blown. Reset circuit breaker or replace fuse.
Ceiling fan wiring is incorrect. Check the ceiling fan’s electrical connections. If you are unable
to detect the problem, consult a qualified electrician.
Fan is noisy. Some noise is natural during the break-in period of the fan. Allow a minimum 24 hours
break-in period. Most noises associated with a new fan will be resolved during this time.
Ceiling fan housing screws are loose. Make sure all housing screws are snugly tightened.
Blade set screw is loose. Retighten the blade set screw.
Fan wobbles. Pivot ball is not captured in slot on fan mounting bracket. Refer to the instructions under
Hanging the Ceiling Fan on page 12 to be sure the ceiling fan is hung correctly.
Outlet box is not securely fastened to the ceiling joists. Tighten the outlet box screws or use
longer screws, if needed, to fasten securely.
Remote control is not
working.
Wall switch is turned off. Turn wall switch on.
Remote batteries are dead. Replace the batteries in the remote control.
Wall switch has solid-state speed controls. Do not use a wall switch that has variable speed
control (i.e. a dimmer switch).
DIP switches on the wall remote and the receiver do not match. Reset DIP switches so that
the configuration is the same on both the remote and the receiver.
Remote control and
fan are working, but
lights don’t work.
Verify the indicator light on the remote control lights up when you press the button. This
light indicates a signal is being sent from the remote control to the ceiling fan. If the indicator
light does not illuminate when the button is pressed, the remote control may be damaged and
need to be replaced. Contact a customer service representative.
If the light on the remote illuminates, but the lights on the fan still don’t work, contact a customer
service representative.
WARNING:
Turn off power to room and wall switch by removing fuses or turning off circuit breakers as needed before
attempting any repairs to the ceiling fan or the electrical connections. Failure to do so can cause serious
personal injury.