Use and Care Manual

Product Warranty:
Rugs are prone to regular wear and tear. We guarantee products from
manufacturing defects but must be reported upon receipt so we can work
with our QA/QC teams on a solution or replacement. Please contact
[e-mail] if there is an issue. We do not accept worn, used,
stained or dirty rugs. Please be sure to inspect packaging upon receipt to
rule out freight damage by carriers, if you think there is one. Then contact
us immediately – same email address as above.