User Manual

14
PROBLEMS WITH YOUR FREEZER
You can solve many common freezer problems easily, saving you the cost of a possible service call.
Try the suggestions below to see if you can solve the problem before calling the servicer.
TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
The freezer does not operate.
The freezer is not plugged in
The circuit breaker has tripped, or a fuse has
blown.
The freezer temperature control is set at
"OFF".
The freezer turns on and off frequently.
The room temperature is warmer than normal.
A large number of items have been added to
the freezer.
The door is opened too often.
The door is not closed completely.
The temperature control is not set correctly.
The door gasket does not seal properly.
The freezer does not have the correct
clearances.
Vibrations
Check to be sure the freezer is level.
The freezer seems to make too much noise.
A rattling noise may come from the flow of the
refrigerant, which is normal.
As each cycle ends, you may hear gurgling
sounds caused by the flow of refrigerant in
your freezer.
Contraction and expansion of the inside walls
may cause popping and crackling noises.
The freezer is not level.
The door will not close properly.
The freezer is not level.
The door was reversed and not properly
installed.
The gasket is dirty.
Shelves, bins, or baskets are out of position.
If your freezer shows other symptoms than those described above, or if you have checked all items
listed as the cause and the problem still exists, then call ACCUCOLD Customer Service at
1-800-932-4267.