StorageTek Installation Manual

96053 Revision L xv
■ Additional Information
Sun Microsystems, Inc. (Sun) offers several methods for you to obtain additional
information.
Sun’s External Web Site
Sun’s external Web site provides marketing, product, event, corporate, and service
information. The external Web site is accessible to anyone with a Web browser and an
Internet connection.
The URL for the external Web site is: http://www.sun.com
The URL for StorageTek™ brand-specific information is:
http://www.sun.com/storagetek/
Customer Resource Center
The Sun StorageTek product Customer Resource Center (CRC) is a Web site that enables
members to resolve technical issues by searching code fixes and technical documentation
for StorageTek brand products. CRC membership entitles you to other proactive services,
such as HIPER subscriptions, technical tips, answers to frequently asked questions,
addenda to product documentation books, and online product support contact
information. Customers who have a current warranty or a current maintenance service
agreement may apply for membership by clicking on the
Request Password button
on the CRC home page. Sun employees may enter the CRC through the SunWeb
PowerPort.
The URL for the CRC is http://www.support.storagetek.com
Partners Site
The StorageTek Partners site is a Web site for partners with a StorageTek Partner
Agreement. This site provides information about products, services, customer support,
upcoming events, training programs, and sales tools to support StorageTek Partners.
Access to this site, beyond the Partners Login page, is restricted. On the Partners Login
page, employees and current partners who do not have access can request a login ID and
password and prospective partners can apply to become StorageTek resellers.
The URL for the StorageTek Partners site is:
http://members.storagetek.com
The URL for partners with a Sun Partner Agreement is:
http://www.sun.com/partners/