Sun Fire™ X4150 Server Installation Guide Sun Microsystems, Inc. www.sun.com Part No. 820-1851-12 May 2009, Revision A Submit comments about this document at: http://www.sun.
Copyright © 2009 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, California 95054, U.S.A. All rights reserved. THIS PRODUCT CONTAINS CONFIDENTIAL INFORMATION AND TRADE SECRETS OF SUN MICROSYSTEMS, INC. USE, DISCLOSURE OR REPRODUCTION IS PROHIBITED WITHOUT THE PRIOR EXPRESS WRITTEN PERMISSION OF SUN MICROSYSTEMS, INC. This distribution may include materials developed by third parties.
Contents Preface 1. vii Before You Begin 1 Tools and Equipment Needed 1 Installation Process Flowchart 1 Unpacking the Boxes 4 Package Contents Inventory Options 4 Antistatic Precautions 5 Sun Fire X4150 Server Description Front Panel Features Back Panel 2.
Installing the Mounting-Brackets Onto the Server Attaching the Slide-Rail Assemblies to the Rack Installing the Server Into the Slide-Rail Assemblies Installing the Cable Management Arm Setting Up the Sun Fire X4150 Server Connecting the Cables 17 26 27 28 Connector Locations Cabling the Server 14 19 Verifying Operation of the Slide-rails and CMA 3.
Installation Worksheet 47 Configuring the Solaris OS 49 Redirect the Console Output to the Video Port (Optional) Using the GRUB Menu 50 Configuring Sun Fire X4150 Server RAID Drives RAID Drive Overview RAID Drive Options 50 51 51 52 Mirroring the Preinstalled Solaris OS with LSI RAID 53 Creating a RAID Set to Incorporate a Preinstalled OS Using the Sun StorageTek Card 54 Solaris 10 Operating System User Information 55 Accessing Solaris 10 User Documentation 55 Downloading Solaris 10 OS Softw
Power On the Main Power 65 Power Off from Main Power Mode Setup Troubleshooting Contacting Support vi 67 68 Sun Fire X4150 Server Installation Guide • May 2009 66
Preface The Sun Fire X4150 Server Installation Guide provides detailed information about how to install the Sun Fire X4150™ server hardware and software. This book is intended for system administrators, network administrators, and service technicians who have an understanding of server systems. How This Book Is Organized This guide contains the following chapters: TABLE P-1 Installation Guide Chapters Chapter Describes: Chapter 1 How to set up the Sun Fire X4150 server hardware.
Typographic Conventions Typeface1 Meaning Examples AaBbCc123 The names of commands, files, and directories; onscreen computer output Edit your.login file. Use ls -a to list all files. % You have mail. AaBbCc123 What you type, when contrasted with onscreen computer output % su Password: AaBbCc123 Book titles, new words or terms, words to be emphasized. Replace command-line variables with real names or values. Read Chapter 6 in the User’s Guide. These are called class options.
Sun Fire X4150 Server Documentation To view the latest Sun Fire X4150 server documentation online, go to http://docs.sun.com, and then navigate to Sun Fire X4150 server documentation. Related Documentation A Where To Find Documentation sheet lists available documents for the Sun Fire X4150 server and describes the Sun Fire X4150 server document set. The Where to Find Documentation sheet is packed with your system and is also posted at the product's documentation site.
Sun Welcomes Your Comments Sun is interested in improving its documentation and welcomes your comments and suggestions. You can submit your comments by going to: http://www.sun.com/hwdocs/feedback/ Please include the title and part number of your document with your feedback. The part number of this Sun Fire X4150 Server Installation Guide is 820-1851-12.
CHAPTER 1 Before You Begin This chapter describes how to set up the Sun Fire X4150 server hardware.
FIGURE 1-1 Sun Fire X4150 Server Installation Process (Part 1) See: “Unpacking the Boxes” on page 4 Sun Fire X4150 Server Service Manual “Preparing the Slide Rails and Server for Installation” on page 11 .
FIGURE 1-2 Sun Fire X4150 Server Installation Process (Part 2) See: Sun Fire X4150, X4250, and X4450 Server Operating System Installation Guide “Configuring the Preinstalled Solaris 10 Operating System” on page 45 or “Configuring the Preinstalled Windows Server 2003 R2 Operating System” on page 57 Note: The preinstalled image can only convert to a 2-disk mirror RAID. If you want to use any other RAID configuration, you will need to reinstall the OS.
Unpacking the Boxes Unpack all server components from the packing cartons.
Antistatic Precautions Electronic equipment is susceptible to damage by static electricity. Use a grounded antistatic wriststrap, footstrap, or equivalent safety equipment to prevent electrostatic damage (ESD) when you install or service the server.
Sun Fire X4150 Server Description This section shows the front and back of the Sun Fire X4150 server. Front Panel Features FIGURE 1-3 shows the front panel. TABLE 1-1 describes the front panel features.
Back Panel FIGURE 1-4 shows the back panel. TABLE 1-2 describes the back panel features.
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CHAPTER 2 Installing the Sun Fire X4150 Server Into a Rack with Slide-Rails This chapter describes how to place the Sun Fire X4150 server into a rack using the rail assembly in the rackmount kit. Perform this procedure if the rail assembly is purchased.
1. “Checking Compatibility” on page 10 2. “Disassembling Slide-Rails” on page 11 3. “Installing the Mounting-Brackets Onto the Server” on page 13 4. “Installing the Cable Management Arm” on page 19 5. “Verifying Operation of the Slide-rails and CMA” on page 26 6. “Connecting the Cables” on page 28 Rail Assemblies The server might include either tool-less or bolt-on rail assemblies in rackmount kits. Instructions for both types are included in this chapter.
TABLE 2-1 Rack Compatibility Item Requirement Clearance depth behind front mounting plane Distance to rear cabinet door is at least 800 mm (31.5 inches) with the cable management arm, or 700 mm (27.5 inches), without the cable management arm. Clearance width between front and rear mounting planes Distance between structural supports and cable troughs is at least 456 mm (18 inches). Server Dimensions Length: (not including PSU handle): 28.0 inches (711.2 mm) Width: (not including ears): 16.
Disassembling Bolt-On Slide-Rails To remove the mounting-brackets from the bolt-on slide-rail assemblies: 1. Unpack the slide-rails. 2. Locate the slide-rail lock at the front of one of the slide-rail assemblies, as shown in FIGURE 2-1. 3. Squeeze and hold the tabs at the top and bottom of the lock while you pull the mounting-bracket out of the slide-rail assembly until it reaches the stop. (See FIGURE 2-1). 4.
Installing the Mounting-Brackets Onto the Server To install the mounting-brackets onto the sides of the server: 1. Position a mounting-bracket against the chassis so that the slide-rail lock is at the server front, and the three keyed openings on the mounting-bracket are aligned with the three locating pins on the side of the chassis. FIGURE 2-2 Aligning the Mounting-bracket With the Server Chassis Mountingbracket clip Chassis front Slide-rail lock Mounting-bracket 2.
Attaching the Slide-Rail Assemblies to the Rack Do one of the following procedures to attach the slide-rail assemblies to the rack: ■ “Disassembling Bolt-On Slide-Rails” on page 12 ■ “Disassembling Tool-less Slide-Rails” on page 12 Attaching Bolt-On Slide-Rail Assemblies To attach bolt-on slide-rail assemblies to the rack: 1. Position a slide-rail assembly in your rack so that the brackets at each end of the slide-rail assembly are on the outside of the front and rear rack posts. (See FIGURE 2-3.) 2.
FIGURE 2-3 Slide-Rail Assembly Mounting to Rack Post Slide-rail assembly Rack post Slide-rail assembly bracket on outside of rack post 3. Repeat Step 1 and Step 2 for the remaining slide-rail assembly. 4. From the front of the rack, set the proper width of the rails with the spacer. (See FIGURE 2-4.
FIGURE 2-4 Setting the Rail Width Rail-width spacer 5. Tighten the screws on the brackets. 6. Remove the spacer and confirm that the rails are attached tightly to the rack. 7. Repeat Step 4 through Step 6 for rear of the rack.
8. If available, extend the anti-tip foot at the bottom of the rack. (See FIGURE 2-5.) FIGURE 2-5 Extending the Anti-tip Foot Caution – If your rack does not have an anti-tip foot, the rack could tip over. Attaching Tool-less Slide-Rail Assemblies To attach tool-less slide-rail assemblies to the rack, refer to the install card instructions included with the kit.
Caution – Always load equipment into a rack from the bottom up so that it will not become top-heavy and tip over. Extend your rack’s anti-tip foot to prevent the rack from tipping during equipment installation. 1. Push the slide-rails into the slide-rail assemblies in the rack as far as possible. 2. Raise the server so that the rear ends of the mounting-brackets are aligned with the slide-rail assemblies that are mounted in the equipment rack. (See FIGURE 2-6.) 3.
4. Simultaneously push and hold the slide-rail release buttons on each mountingbracket while you push the server into the rack. (See FIGURE 2-6.) Continue pushing until the slide-rail locks on the front of the mounting-brackets engage the slide-rail assemblies. You will hear an audible click. Caution – Verify that the server is securely mounted in the rack and that the sliderails locks are engaged with the mounting-brackets before continuing.
3. Remove tape to separate parts. The CMA rail extension might be taped to the CMA arm. 4. Attach the CMA rail extension into the left slide-rail until the extension locks into place with an audible click. (See FIGURE 2-8.
5. Verify that the CMA rail extension engages the slide-rail, as shown in FIGURE 2-9. FIGURE 2-9 Detail of CMA Rail Extension Inserted Into the Left Slide-Rail Left slide-rail CMA rail extension Note – Support the CMA in the remaining installation steps. Do not allow the arm to hang by its own weight until it is secured by all three attachment points.
6. Insert the CMA’s mounting-bracket connector into the right slide-rail until the connector locks into place with an audible click. (See FIGURE 2-10.) FIGURE 2-10 Inserting the CMA Mounting-bracket Into the Back of the Right Slide-Rail Right slide-rail CMA mounting bracket 7. Insert the right CMA slide-rail connector into the right slide-rail assembly until the connector locks into place with an audible click. (See FIGURE 2-11).
FIGURE 2-11 Inserting CMA Slide-Rail Connector Into the Back of the Right Slide-Rail Assembly Right sliderail assembly CMA slide-rail connector Chapter 2 Installing the Sun Fire X4150 Server Into a Rack with Slide-Rails 23
8. Insert the left CMA slide-rail connector into the rail extension on the left sliderail assembly until the connector locks into place with an audible click. (See FIGURE 2-12.) FIGURE 2-12 Connecting the CMA Arm to the Rail Extension Connector CMA arm connector CMA extension arm (on left slide-rail) 9. Install and route cables to your server, as required.
10. Attach the hook and loop straps to the CMA, and press them into place to secure the cables. (See FIGURE 2-13.) For best results, place three hangers, evenly spaced, on the rear-facing side of the CMA and three on the side facing the server. FIGURE 2-13 Installing CMA Cable Straps CMA arm CMA cable hanger 11. Attach the right outer latch. 12. Attach the support latch to the left CMA extension.
Verifying Operation of the Slide-rails and CMA Use this procedure to ensure that the slide-rails and CMA are operating correctly. Note – Two people are recommended for this procedure: one to move the server in and out of the rack, and one to observe the cables and CMA. 1. Slowly pull the server out of the rack until the slide-rails reach their stops. 2. Inspect the attached cables for any binding or kinks. 3. Verify that the CMA extends fully from the slide-rails. 4.
CHAPTER 3 Setting Up the Sun Fire X4150 Server This chapter describes how to connect cables and power up the Sun Fire X4150 server for the first time.
Connecting the Cables Connect the power and data cables from the server back panel to your system. Connector Locations See FIGURE 3-1 and TABLE 3-1 for the locations of the back panel connectors.
Cabling the Server Connect the server power cables, and external cables in the following order: 1. Connect two grounded server power cords to grounded electrical outlets (1, 2). Note – Connect only one cable if your server does not have a redundant power supply. 2. Connect the two server power cords to the AC power connectors on the back panel of the server. In standby power mode, the Power/OK LED on the front panel flashes, indicating that the service processor (SP) is working as shown in FIGURE 3-2.
7. Connect to the Lights Out Manager (LOM) SP. See the next section. Caution – Do not operate the server without all fans, component heatsinks, air baffles, and the cover installed. Severe damage to server components can occur if the server is operated without adequate cooling mechanisms.
TABLE 3-2 Embedded LOM Service Processor Components Item Port Function 1 ELOM hardware ELOM includes the following hardware components: • An embedded SP chipset. The service processor monitors the status and configuration of field-replaceable components inside your server, such as fans, disk drives, and power supplies. • Two back panel external connections: NET MGT Ethernet Connection, and serial management port/RJ-45 serial port.
Note – The factory has configured the service processor hardware and firmware on your server with the most common settings used in the field. You may not need to change these defaults. Refer to the Embedded Lights Out Manager (ELOM) Administration Guide for detailed information. Integrated LOM Service Processor Software Overview Integrated Lights Out Manager (ILOM) is system management firmware that is preinstalled on some Sun server platforms.
■ Manages the inventory of hot-pluggable system components Refer to the Sun Integrated Lights Out Manager Users Guide for detailed information. ILOM 3.0 Documentation ILOM 3.0 is now available for the Sun Fire X4150 server. ILOM 3.0 documentation is available in the ILOM 3.0 documentation collection: http://docs.sun.com/app/docs/coll/ilom3.0 ILOM 2.0 documentation is also available at: http://docs.sun.com/app/docs/coll/ilom2.
About Service Processor Interfaces After you configure the IP address to comply with your network IP scheme, you can access the LOM SP web interface using a Sun Microsystems supported web browser. You can also connect to the LOM SP through secure shell (SSH). Choose from one of several LOM SP interfaces to support system management on your server.
2. When the Sun Microsystems splash screen or text prompt appears during the Power On Self Test (POST) operation, press F2 to access the BIOS settings. 3. Navigate to the Server tab, using the left and right keyboard arrows. 4. Access the Server tab and AST2000 (LAN)CONFIGURATION. Press Enter. 5. Access the IP ADDRESS tab. 6. View the SP IP address. Tip – If the IP address is in the form of 192.168.xxx.xxx, the DHCP server might not have assigned an address and the SP might use a static address.
Note – If you connect to the serial port on the LOM before it has been powered on or during its power-on sequence, SP boot messages may be displayed. The LOM displays a login prompt, after a short wait. login: 7. Type the default user name root, and then type the default password changeme to log in to the LOM SP. The LOM displays a default command prompt, indicating that you have successfully logged in: -> 8. Type the command show /SP/network to display the current SP IP address.
Modifying the Service Processor IP Address The following examples show how to change the current IP address of the LOM service processor (SP). Choose one of the following methods. ■ “Method 1: Using the BIOS” on page 37 ■ “Method 2: Using the Serial Connection” on page 38 ■ “Method 3: Using the Service Processor (SP) LOM Web Browser Interface” on page 40 Method 1: Using the BIOS To access the BIOS and view the service processor (SP) IP address: 1.
Method 2: Using the Serial Connection Example 1 To change the SP DHCP IP address to a static IP address using the serial connection (system management port): 1. Connect a terminal (or a PC running terminal emulation software) to the server serial port. 2. Ensure that the server hardware is installed and cables are inserted. 3. Verify that your terminal, laptop, PC, or terminal server is operational. 4.
10. To assign a static IP ADDRESS, type the following commands in exact order: ELOM: set /SP/network IPSource=static set /SP/network IPAddress=xxx.xxx.xxx.xxx set /SP/network Netmask=xxx.xxx.xxx.xxx set /SP/network Gateway=xxx.xxx.xxx.xxx Where xxx = IP address numbers ILOM: set /SP/network/ pendingipdiscovery=static set /SP/network/ pendingipaddress=xxx.xxx.xxx.xxx set /SP/network/ pendingipnetmask=xxx.xxx.xxx.xxx set /SP/networks/ pendingipgateway=xxx.xxx.xxx.
7. Type the following command to change a static address to a DHCP address: ELOM: set /SP/network IPSource=dhcp ILOM: set /SP/network pendingipdiscovery=dhcp set /SP/network commitpending=true 8. Type show /SP/network to view the newly assigned DHCP address. DHCP enabled is shown as ipdiscovery =DHCP Method 3: Using the Service Processor (SP) LOM Web Browser Interface Note – The SP Web Browser Interface can be accessed only if you know the service processor IP address.
9. Record your settings. 10. Log out. 11. If the IP address changes, you must reconnect using the newly assigned IP address, because the current session will become unresponsive. Refer to the following documentation for detailed information on using the LOM interface. ELOM: Embedded Lights Out Manager (ELOM) Administration Guide ILOM: Sun Integrated Lights Out Manager Users Guide Applying Power for the First Time To turn on the server for the first time: 1.
f. Press Enter on the terminal device to establish a connection between the terminal device and the LOM service processor (SP). The following prompt appears. -> 3. Use a pencil, or other pointed object, to press and release the recessed Power button on the server front panel. When main power is applied to the server, the Power/OK LED next to the Power button lights and remains lit. 4.
Installing the Intel PROSET Teaming Utility The Intel PROSET teaming utility is optional for Windows systems. To install the Intel PROSET Teaming Utility. 1. Install the Ethernet drivers from the Tools & Drivers CD Version 1.1 or later, using your preferred method. ■ Autorun - Insert the Tool & Drivers CD. From the Autorun menu, choose Install/Update drivers and optional packages. ■ Manually - Access the Ethernet properties and update the driver manually through Device Manager. 2.
44 Sun Fire X4150 Server Installation Guide • May 2009
CHAPTER 4 Configuring the Preinstalled Solaris 10 Operating System This chapter describes how to configure the Solaris™ 10 operating system (OS) that might be preinstalled on your Sun Fire X4150 server. Solaris 10 11/06 is the minimum supported version. This chapter assumes that your server has a hard drive installed, with the Solaris operating system preinstalled. Your system might be different, depending on your hard drive configuration.
■ Deliver the preinstalled Solaris 10 image using a directly connected monitor and keyboard. About the GRUB Menu Solaris uses a GRUB boot loader with a GRUB menu. When you start the Solaris OS, a GRUB menu appears. The GRUB menu allows you to select to direct output to either the serial port or video port. If you take no action within 30 seconds at the boot menu, default redirection (serial management port–ttya) of the Solaris OS occurs.
Installation Worksheet Fill in TABLE 4-1 with information you need to configure the preinstalled Solaris 10 OS for the server. Collect only the information that applies to your system. TABLE 4-1 Installation Worksheet Installation Information Description Enter System Configuration: Asterisk (*) indicates default. Language Choose from the list of available languages for the Solaris 10 software. English* Locale Choose your geographic region from the list of available locales.
TABLE 4-1 Installation Worksheet Installation Information Description Name service: if the system uses a name service, provide the following information. Name service Which name service should this system use? NIS+ NIS DNS LDAP None* Domain name Provide the name of the domain in which the system resides. NIS+ and NIS Do you want to specify a name server or let the installation program find one? Specify One Find One* DNS Provide IP addresses for the DNS server.
TABLE 4-1 Installation Worksheet Installation Information Description Enter System Configuration: Asterisk (*) indicates default. Select one of the following routes: • Specify IP address. An /etc/defaultrouter file is created with the specified IP address. When the system is rebooted, the specified IP address becomes the default route. • Detect IP address. Let the Solaris installation program detect an IP address.
Refer to the Sun Integrated Lights Out Manager Users Guide for detailed information. 3. Follow the Solaris 10 preinstallation onscreen instructions. 4. Type the system and network information when prompted. See TABLE 4-1 for collected information. The displayed screens can vary, depending on how you chose to assign network information to the server (DHCP or static IP address). 5. After the system configuration information has been entered, the OS installation continues.
1. Open the /boot/grub/menu.lst file in a text editor. 2. Modify the following line in the file to change the default so that the console output goes to the video port: default 1 3. Run the following command to add the Xserver startup scripts: /usr/dt/bin/dtconfig -e 4. Reboot the server. After the system reboots, the console output goes to the video port by default. Configuring Sun Fire X4150 Server RAID Drives After you configure the Solaris OS, you might need to configure the RAID drives.
RAID Drive Options TABLE 4-3 shows the RAID drive options: TABLE 4-3 RAID Drive Options SAS Card Drives Supported RAID Configuration Supported Sun StorageT ek Seagate 7 3GB SAS Volume – 1 disk Fujitsu 73 GB SAS RAID 0 – stripe – 2 disk minimum No redundancy Hitachi 146 GB SAS RAID 1 – mirror – 2 disk minimum 50% RAID 1E – 3 drive minimum 50% RAID 10 – 4 drive minimum 50% RAID 5 – 3 drive minimum 67–94% RAID 5EE – 4 drive minimum 50–88% RAID 50 – 6 drive minimum 67–94% RAID 6 – 4 driv
Mirroring the Preinstalled Solaris OS with LSI RAID The Solaris OS supports hardware RAID and cannot be installed on an existing array if one has been created. Refer to the Sun Fire X4150 OS Installation Guide or an HBA card product guide. If you choose the preinstalled Solaris OS and want to make the OS part of a RAID set, and if you are using LSI RAID only, perform the following procedure to update the preinstalled Solaris OS to a mirrored RAID set.
Creating a RAID Set to Incorporate a Preinstalled OS Using the Sun StorageTek Card The Sun StorageTek card allows you to choose from many RAID configurations. How you configure your system depends on your system requirements and the available hard disk drives in the system. The following example shows how to mirror the preinstalled Solaris OS.
Tip – HDD0 (OS) should be Enclosure 0 Logical Volume 1. 11. To mirror the OS, right-click Logical Device 1 and choose Expand or Change Logical Device. 12. Choose the appropriate RAID option (in this example, RAID 1 for Mirror). 13. Choose a disk to mirror the OS with, from the physical disk list. Select the hard disk drive that best fits your needs. 14. After you select the HDD, click Next, and then view the configuration summary. 15. Click Apply to start the mirroring process.
Downloading Solaris 10 OS Software If you need to install the Solaris 10 11/06 OS or reinstall the OS after removing it, you can download the CD or DVD image at: http://www.sun.com/software/solaris/get.jsp Solaris 10 6/06 is the minimum supported version for the Sun Fire X4150 server. See the Sun Fire X4150 Server Operating System Installation Guide for specific instructions on Solaris 10 installation.
CHAPTER 5 Configuring the Preinstalled Windows Server 2003 R2 Operating System This chapter describes how to configure the Preinstalled Windows Server 2003 R2 Operating System (OS) that might be preinstalled on your Sun Fire X4150 server. This chapter assumes that your server has a hard drive installed, with the Preinstalled Windows Server 2003 R2 OS preinstalled. Your system might be different, depending on your hard drive configuration and ordering options.
Delivery Methods By default, video output for the Windows preinstall is directed to the VGA monitor. If no VGA monitor is attached, use a Remote Console session to configure the OS. How to start a RKVM Session For detailed information on starting a Remote Console session: ELOM: See "Starting the Remote Console Application" in the Embedded Lights out Manager Guide for the Sun Fire X4150 and X4450 Servers. ILOM: See the Sun Integrated Lights Out Manager Users Guide for detailed information.
2. The EMS Connection Detected dialog box appears. Click OK to continue using this local connection. An EMS (emergency management console) connection might be detected if Serial Console Redirection is enabled in the BIOS, and an EMS Connection Detected popup message might appear, as shown here. Note – In Sun servers, Serial Console Redirection is enabled by default. 3. The Welcome to Windows Setup Wizard screen appears. Click Next. 4. The License Agreement screen appears. 5.
13. Set the Date, Time, and Time Zone settings for your locale. Click Next. The network software installs and configures the operating system. The Network Settings page appears. The Workgroup or Computer Domain page appears. 14. Configure the computer to be part of a Domain or Workgroup, and then click Next. The Performing Final Tasks page appears and the server restarts automatically when completed.
Note – Configuring the Sun Fire X4150 server RAID is optional, by default, the preinstalled Windows Server 2003 R2 image is configured in a non-RAID configuration. If anything other than a basic Mirror RAID is required, it is recommended to perform a fresh install of the Windows Server 2003 R2 OS in the desired RAID configuration.
Mirroring the Preinstalled Windows Server 2003 R2 OS with LSI RAID The Windows Server 2003 R2 OS supports hardware RAID and cannot be installed on an existing array if one has been created. Refer to the Sun Fire X4150 Server Operating System Installation Guide or an HBA card product guide.
Creating a RAID Set to Incorporate a Preinstalled OS Using the Sun StorageTek Card The Sun StorageTek card allows you to choose from many RAID configurations. How you configure your system depends on your system requirements and the available hard disk drives in the system. The following example shows how to mirror the preinstalled Windows Server 2003 R2 OS.
14. One more confirmation screen appears. Confirm the mirroring. The OS begins to mirror. Mirroring may take several hours, depending on the amount of data and the hard disk drive size.
CHAPTER 6 If You Need Help This chapter describes troubleshooting information and how to apply and remove AC power to the Sun Fire X4150 server. Support contacts are also included. This chapter includes the following topics: ■ “Powering On and Off the Server” on page 65 ■ “Setup Troubleshooting” on page 67 ■ “Contacting Support” on page 68 Powering On and Off the Server Use the following procedures to power on and power off the Sun Fire X4150 server.
FIGURE 6-1 Front Panel Power/OK LED Note – The first time the server powers on, the power on self-test (POST) can take up to a minute. Power Off from Main Power Mode To remove main power from the server, use one of the following two methods: TABLE 6-1 Shutdown Shutdown Method Graceful shutdown Use a pen, or other pointed object, to press and release the Power button on the front panel.
Setup Troubleshooting This section contains information to help you troubleshoot minor server problems. If you experience problems while setting up your server, refer to the troubleshooting information in TABLE 6-2. TABLE 6-2 Troubleshooting Procedures Problem Possible solution Server powers on, but the monitor does not. • • • • CD or DVD does not eject from the media tray when you press the Eject button. • Move the mouse or press any key on the keyboard. The drive might be in low power mode.
TABLE 6-2 Troubleshooting Procedures (Continued) Problem Possible solution Server appears to be in low power mode, but the Power LED does not blink. The Power LED only blinks when all server components are in low power mode. A tape drive might be connected to your server. Because tape drives do not enter low power mode, the Power LED does not blink. Hung or frozen server: No response from mouse or keyboard or any application. Try to access your system from a different server on the network: 1.
TABLE 6-3 System Information Needed for Support (Continued) System Configuration Information Needed Your Information System serial number Peripherals attached to the system Email address and phone number for you and a secondary contact Street address where the system is located Superuser password Summary of the problem and the work being done when the problem occurred Other Useful Information IP address Server name (system host name) Network or internet domain name Proxy server configuration TABLE 6-4
TABLE 6-4 Sun Technical Support Contacts (Continued) Server Documents and Support Resources URL or Telephone Number Lists international telephone numbers for SunService support. http://www.sun.com/service/contacting/solution.html Warranty and contract support contacts. Links to other service tools. http://www.sun.com/service/warrantiescontracts/ Warranties for every Sun product. http://www.sun.
Index Access the BIOS, 34 accessory kit, 4 ESD Precautions, 5 external, 29 external cables, 29 B F back panel, 7 back panel connectors, 28 Before You Begin, 1 bolt-on slide-rail assemblies, 12, 14 front panel, 6, 29, 66 A C cable management arm (CMA), 19 cable management assembly, 19 cables, 28 change current IP address, 37 Chapters, vii CMA, 19, 26 CMA assembly, 19 Compatibility, 10 configure preinstalled Solaris OS, 58 Contacting Support, 68 D DB9-RJ45 adapter, 4 E ELOM, 30 Embedded Lights Out M
O optional components, 4 P password, 49 power cables, 29 power off, 65 power on, 65 Preinstalled Windows Server 2003 R2 Operating System, 57 R rack installation, 9 rackmount, 9 RAID, 60 RAID drive options, 61 RAID drives, 60 rail assembly, 9 rear panel connectors, 7, 28, 31 rear panel LEDs, 7, 28, 31 region, 47 RKVM Session, 58 S serial connection, 35 server power cables, 29 service label, 10 service processor, 33 Service Processor Interfaces, 34 Setup Troubleshooting, 67 slide-rail assemblies, 14 slide-
