Full Product Manual

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Password Recovery
Forgotten your password? Please do the following:
1. Right-click the mouse on the Live View screen to display the Menu Bar,
click the “Start” button (bottom left on the Menu Bar) then click “Setup”.
2. At the password login screen click “Forgot Password” then click “Yes”.
3. After a short moment, you will receive a password reset request email
containing your DVR’s MAC address (if it’s not in your inbox, check your junk
or spam folder).
4. Input the MAC address including the semicolons (see left example) then
click “Unlock”.
5. A message will appear on-screen stating that your password has been
reset. Click “OK” to continue.
6. Enter a new password. The password has to be a minimum of six charac-
ters and can contain a mixture of numbers and letters. Use a password that
you are familiar with, but is not easily known to others.
7. Write down your password in the space provided below for safe keeping.
8. When finished click “Finish”. A message will appear on-screen. Click “OK”
to finish.
Don’t forget to write down your password: __________________________
Channel 1
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Channel 2
Channel 4
Channel 3
Channel 1
15/04/2019 12:30:15 PM
Channel 2
Channel 4
Channel 3