User's Manual

• Symantec shall not be obligated to maintain
such Data, forward such Data to You or a
third party, or migrate such Data to another
backup service or account; and
• You will not be able to store Data to any
additional backup space that you may have
purchased separately unless and until the
Service Period is renewed.
F. Miscellaneous. Symantec has no obligation
to monitor use of the Online Backup Feature
and/or Data transmitted or stored through
the Online Backup Feature. However,
Symantec reserves the right at all times to
monitor, review, retain and/or disclose any
Data or other information as necessary to
satisfy any applicable law, regulation, legal
process or governmental request, or to
investigate any use or suspected misuse of
the Online Backup Feature.
5. Technical Support:
In connection with Your use of the Software
You may choose to access certain technical
support features that may be offered from
within the Software, which may include live
chat with a technical support agent and/or
assistance from a technical support agent
via remote computer access (any such
technical support offered from within the
Software shall be referred to in this License
Agreement as the “Technical Support”). Any
such Technical Support shall be provided in
Symantec’s sole discretion without any
guarantee or warranty of any kind. It is solely
Your responsibility to complete a backup of
all Your existing data, software and programs
before receiving any Technical Support. In
the course of providing the Technical
Support, Symantec may determine that the
technical issue is beyond the scope of the
Technical Support. Symantec reserves the
right to refuse, suspend or terminate any of
the Technical Support in its sole discretion.
6. Privacy; Data Protection:
From time to time, the Software may collect
certain information from the computer on
which it is installed, which may include:
• Information regarding installation of the
Software. This information indicates to
Symantec whether installation of the
Software was successfully completed and is
collected by Symantec for the purpose of
evaluating and improving Symantec’s
product installation success rate. This
information will not be correlated with any
personally identifiable information.
• Information on potential security risks as
well as URLs of websites visited that the
Software deems potentially fraudulent. The
URLs could contain personally identifiable
information that a potentially fraudulent
website is attempting to obtain without Your
permission. This information is collected by
Symantec for the purpose of evaluating and
improving the ability of Symantec’s products
to detect malicious behavior, potentially
fraudulent websites and other Internet
security risks. This information will not be
correlated with any personally identifiable
information.
• Portable executable files that are identified
as potential malware, including information
on the actions taken by such files at the time
of installation. These files are submitted to
Symantec using the Software’s automatic
submission function. The collected files could
contain personally identifiable information
that has been obtained by the malware
without Your permission. Files of this type
are being collected by Symantec only for the
purpose of improving the ability of
Symantec’s products to detect malicious
behavior. Symantec will not correlate these
files with any personally identifiable
information. Such automatic submission
function may be deactivated after installation
by following the instructions in the
Documentation for applicable products.
• The name given during initial setup to the
computer on which the Software is being
installed. If collected, the name will be used
by Symantec as an account name for such
computer under which You may elect to
receive additional services and/or under
which You may use certain features of the
Software. You may change the account name
at any time after installation of the Software
(recommended).
• Other general, statistical information used
for product administration and analysis, and
for improving product functionality. This
information will not be correlated with any
personally identifiable information.
The collected information as set out above
is necessary for the purpose of optimizing
the functionality of Symantec’s products and
may be transferred to the Symantec group
in the United States or other countries that
may have less protective data protection laws
than the region in which You are situated