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Table Of Contents
Appendix A Maintaining and troubleshooting Symantec
Endpoint Protection Small Business Edition ......... 153
Restarting client computers ......................................................... 153
Finding managed computers ........................................................ 154
Converting an unmanaged computer .............................................. 154
Finding the server host name and IP address ................................... 156
Modifying email server settings .................................................... 156
Modifying the server installation settings ....................................... 156
Investigating client problems ....................................................... 157
Troubleshooting Symantec Protection Center communication
problems ............................................................................ 157
Troubleshooting content update problems ...................................... 158
Providing information for Symantec Support .................................. 158
Appendix B Managing mobile clients and remote clients ............... 159
About mobile clients and remote clients ......................................... 159
About setting up groups for remote clients ...................................... 160
About strengthening your security policies for remote clients ............ 161
About best practices for Firewall Policy settings ......................... 161
About best practices for Virus and Spyware Policy settings .......... 162
About best practices for LiveUpdate Policy settings .................... 162
About client notifications ............................................................. 162
About monitoring remote clients ................................................... 162
Index ................................................................................................................... 165
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