12.0
Table Of Contents
- Implementation Guide for Symantec™ Endpoint Protection Small Business Edition
- Technical Support
- Contents
- 1. Introducing Symantec Endpoint Protection Small Business Edition
- About Symantec Endpoint Protection Small Business Edition
- About the types of protection
- Single console management
- How you are protected out-of-the-box
- Key features of Symantec Endpoint Protection Small Business Edition
- Components of Symantec Endpoint Protection Small Business Edition
- Where to get more information about Symantec Endpoint Protection Small Business Edition
- 2. Planning the installation
- 3. Installing Symantec Protection Center
- 4. Preparing for client installation
- 5. Installing the Symantec Endpoint Protection Small Business Edition client
- 6. Migrating to Symantec Endpoint Protection Small Business Edition
- 7. Starting the Symantec Protection Center console
- 8. Monitoring endpoint protection
- About monitoring endpoint protection
- Viewing the Daily Status Report
- Viewing the Weekly Status Report
- Viewing system protection
- Viewing virus and risk activity
- Viewing client inventory
- Finding unscanned computers
- Finding offline computers
- Viewing risks
- Viewing attack targets and sources
- About events and event logs
- 9. Managing security policies and computer groups
- 10. Managing content updates from LiveUpdate
- 11. Managing notifications
- 12. Managing product licenses
- 13. Managing protection scans
- About managing protection scans
- How protection scans work
- About the default protection scan settings
- Enabling File System Auto-Protect
- Scheduling an administrator-defined scan
- Scanning computers
- Updating virus definitions on computers
- About managing quarantined files
- Enabling or disabling TruScan proactive threat scans
- About adjusting the protection scans
- About exceptions
- 14. Managing firewall protection
- 15. Managing intrusion prevention protection
- 16. Managing administrator accounts
- 17. Managing disaster recovery
- A. Maintaining and troubleshooting Symantec Endpoint Protection Small Business Edition
- Restarting client computers
- Finding managed computers
- Converting an unmanaged computer
- Finding the server host name and IP address
- Modifying email server settings
- Modifying the server installation settings
- Investigating client problems
- Troubleshooting Symantec Protection Center communication problems
- Troubleshooting content update problems
- Providing information for Symantec Support
- B. Managing mobile clients and remote clients
- Index
To restart a selected client computer
1
In the console, click Computers.
2
On the Computers page, on the Computers tab, select a group.
3
On the Computers tab, select a computer, right-click Run Command on Group,
and then click Restart Client Computers.
To restart the client computers in a selected group
1
In the console, click Computers.
2
On the Computers page, on the Computers tab, select a group, right-click Run
Command on Group, and then click Restart Client Computers.
Finding managed computers
You can search for managed computers by group.
To find managed computers
1
In the console, click Computers.
2
On the Computers page, on the Computers tab, click Search for computers.
3
In the Search for Computers dialog box, select the group.
4
In the Search for Computers dialog box, specify the search criteria.
Click Help for more information about the search criteria.
5
Click Search.
To search for unmanaged computers, use the network search function in the
Remote Push Installation. Once you find the unmanaged computer, you can
cancel the installation.
See “Deploying clients by using Remote Push Installation” on page 50.
Converting an unmanaged computer
You or the computer user can convert an unmanaged computer to a managed
computer.
See “About managed and unmanaged computers” on page 46.
You can convert an unmanaged computer to a managed computer by using the
following methods:
■ Install the client as a managed computer.
Maintaining and troubleshooting Symantec Endpoint Protection Small Business Edition
Finding managed computers
154