12.0

This method converts an unmanaged computer to a managed computer by
reinstalling the client software.
See “Installing the Symantec Endpoint Protection Small Business Edition
client” on page 45.
■ Import the server communications settings.
This method converts an unmanaged computer to a managed computer by
importing the server communications settings.
Table A-1 lists the steps to import the server communications settings.
Table A-1
Server communication settings import steps
DescriptionTaskStep
Export the sylink.xml file that contains the server communication settings for a
group.
Do the following tasks to export the sylink.xml file:
■ In the console, on the Computers page, select a group, and then right-click
Export Communications Settings.
■ Follow the prompts to save the sylink.xml file. Do not edit the file.
■ Email the sylink.xml file to the computer user, or save the file to a user-shared
location.
Provide server
communications
settings to computer
user
Step 1
Import the sylink.xml file into the client computer.
Do the following tasks to import the sylink.xml file:
■ On the unmanaged client computer, open the client.
■ Click Help, and then click Troubleshooting.
■ In the Management dialog box, under Communication Settings, click Import.
■ Follow the prompts to locate the sylink.xml file.
The client computer immediately connects to the server. The server places the
computer in the group. The computer is updated with the group's security policies
and settings. After the computer communicates with the server, the notification
area icon appears on the computer's desktop.
Import sylink.xmlStep 2
Verify that the computer communicates with the server.
Do the following tasks to verify server communication:
■ In the console, on the Computers page, verify that the client computer is
online. Verify that the computer is in the correct group; move the computer
to the correct group if necessary.
■ On the computer, in the client, click Help, and then click Troubleshooting.
The name of the server is listed under General Information.
Verify client and
server communication
Step 3
155Maintaining and troubleshooting Symantec Endpoint Protection Small Business Edition
Converting an unmanaged computer