12.1
Table Of Contents
- Symantec pcAnywhere™ Administrator's Guide
- Technical Support
- Contents
- 1. Planning a migration and upgrade strategy
- 2. Creating custom installation packages
- 3. Deploying Symantec pcAnywhere custom installations
- 4. Performing centralized management
- About centralized management
- Managing pcAnywhere hosts remotely
- Installing the pcAnywhere Host Administrator tool
- Adding the Host Administrator snap-in to MMC
- Creating a configuration group
- Adding computers to a configuration group
- Configuring administrator host and remote connection items
- Configuring a host item in pcAnywhere Host Administrator
- Distributing pcAnywhere configuration files
- Managing hosts in a configuration group
- Integrating with Microsoft Systems Management Server
- About the Microsoft Distributed Component Object Model (DCOM)
- About centralized logging
- 5. Integrating pcAnywhere with directory services
- 6. Managing security in Symantec pcAnywhere
- Index
Select your country or language under Global Support.
Customer Service is available to assist with the following types of issues:
■ Questions regarding product licensing or serialization
■ Product registration updates such as address or name changes
■ General product information (features, language availability, local dealers)
■ Latest information about product updates and upgrades
■ Information about upgrade insurance and maintenance contracts
■ Information about the Symantec Value License Program
■ Advice about Symantec's technical support options
■ Nontechnical presales questions
■ Issues that are related to CD-ROMs or manuals
Maintenance agreement resources
If you want to contact Symantec regarding an existing maintenance agreement,
please contact the maintenance agreement administration team for your region
as follows:
■ Asia-Pacific and Japan: contractsadmin@symantec.com
■ Europe, Middle-East, and Africa: semea@symantec.com
■ North America and Latin America: supportsolutions@symantec.com
Additional Enterprise services
Symantec offers a comprehensive set of services that allow you to maximize your
investment in Symantec products and to develop your knowledge, expertise, and
global insight, which enable you to manage your business risks proactively.
Enterprise services that are available include the following:
These solutions provide early warning of cyber
attacks, comprehensive threat analysis, and
countermeasures to prevent attacks before they occur.
Symantec Early Warning Solutions
These services remove the burden of managing and
monitoring security devices and events, ensuring
rapid response to real threats.
Managed Security Services