Enterprise Edition 4.0

SPS EE 4.0 Getting Started Guide Nov. 2012
Page 17
ACCESSING THE SUITE SOFTWARE
Symantec™ uses the FileConnect website at https://fileconnect.symantec.com, which allows customers to
download electronic media. FileConnect also provides the ability to request physical media.
1. Upon navigating to FileConnect you will be prompted to choose your language.
2. Next you will be prompted to log in.
3. Enter your product serial number. The serial number will be located on the certificate you received from Symantec.
4. Read and agree to the terms of the end user license agreement.
5. The most up-to-date full build Maintenance Releases are available from this site.
6. Select the product suite and language you wish to download
Two download methods are available:
HTTP Download:
Although the HTTP download allows one file to be selected for download at a time, it is a browser controlled
download, and as such does not use the Java Runtime Environment or require the installation of any applets on
your computer. The HTTP download uses HTTP 1.1 allowing browsers to resume an interrupted download in
most cases. This method does, however, require that cookies be enabled, to transmit an encrypted hash code to
the download server. Without this code, your download will fail.
Managed FTP Download: