2011 (Windows)

Table Of Contents
Note: If you use Microsoft's BitLocker Drive Encryption to encrypt the data on a
drive, be aware that LightsOut Restore does not work on encrypted drives. You
must turn off BitLocker and then decrypt the drive before you can use LightsOut
Restore on it.
Install a licensed version of Symantec pcAnywhere on a central computer that
you use for management (for example, a help desk computer).
Ensure that all of your servers can be managed remotely through a hardware
device such as RILO or DRAC.
Install Symantec System Recovery on the servers that you want to protect,
and then define and run backups to create recovery points.
Run the SetUpLightsOutRestore wizard to install a custom Symantec System
Recovery Disk directly to the computer's local file system.
The wizard creates an entry in the Windows boot menu that can be used to
boot into Symantec System Recovery Disk .
Note: LightsOut Restore works only on the primary operating system. It does
not work on multiple-boot computers (for example, a computer that starts
multiple operating systems from the same partition). LightsOut Restore is
accessible only from the boot menu. If the file system becomes corrupt and
you cannot access the boot menu, you must boot the computer from the
Symantec System Recovery Disk.
Note: The LightsOut Restore feature requires at least 1 GB of memory to run.
Use the RILO or the DRAC device to connect to the remote server so you can
recover a file or system from a remote location. Then you can turn on the
system or restart it.
Open the boot menu as the remote server starts, and then select the name that
you have given to Symantec System Recovery Disk.
The remote server boots into Symantec System Recovery Disk and the
connection through RILO or DRAC is lost. If you configured it during the Set
Up LightsOut Restore wizard, a pcAnywhere thin host automatically starts.
Use Symantec pcAnywhere to connect to the pcAnywhere thin host that waits
on the remote server.
Use Symantec System Recovery Disk to restore individual files, or entire drives
by way of pcAnywhere.
See Configuring LightsOut Restore on page 222.
221Recovering files, folders, or entire drives
About restoring a computer from a remote location by using LightsOut Restore