2011 (Windows)

Table Of Contents
You can use Microsoft Outlook to open and view the contents of the file. After a
restored mailbox has been opened in Outlook, you can then drag email or folders
back to their original locations.
Note: In many cases, it is easier to restore a user's entire mailbox than find a single
message.
To restore a mailbox
1
On the View menu, click Tools.
2
Click Run Granular Restore Option.
3
In the OpenRecovery Points dialog box, open the recovery point for the last
known time that the mail was present on the Exchange server.
See
Open Recovery Points options on page 270.
4
Click OK.
5
On the Exchange Mail tab, from the list of mailboxes, select the mailbox you
want to restore.
6
Right-click the mailbox, and then click Recover Mailbox.
7
Select the folder where you want to place the restored mailbox, and then click
Save.
Note: If the size of the mailbox is large, you may want to copy it to a shared
folder.
See
Restoring an email folder on page 271.
See Restoring an email message on page 272.
Restoring an email folder
You can restore a single folder instead of an entire mailbox. For example, if a user
needs a copy of a sent message, it may be quicker to restore only the Sent Items
folder.
A restored folder is saved on the disk as PST file. You can use Microsoft Outlook
to open and view the contents of the folder. After a restored email folder has been
opened in Outlook, you can drag email or folders back to their original locations.
271Using the Symantec System Recovery Granular Restore Option
Restoring an email folder