2011 (Windows)

Table Of Contents
To restore an email folder
1
On the View menu, click Tools.
2
Click Run Granular Restore Option.
3
In the OpenRecovery Points dialog box, open the recovery point for the last
known time that the mail was present on the Exchange server.
See
Open Recovery Points options on page 270.
4
Click OK.
5
On the Exchange Mail tab, select the mailbox for the user who requested the
restore.
6
In the folder list, right-click the folder you want to restore, and then click
Recover Folder.
7
Select the folder where you want to place the restored folder, and then click
Save.
See
Restoring an email folder on page 271.
See Restoring an email message on page 272.
Restoring an email message
You can use the Granular Restore Option to restore individual email messages.
You can save individual messages in an .msg file format on the disk, or you can
forward them directly to a user. Use Microsoft Outlook to open and view the
contents of a saved message file.
To restore an email message
1
On the View menu, click Tools.
2
Click Run Granular Restore Option.
3
In the OpenRecovery Points dialog box, open the recovery point for the last
known time that the mail was present on the Exchange server.
See
Open Recovery Points options on page 270.
4
Click OK.
5
Click the Exchange Mail tab, select the mailbox for the user who requested
the restore.
6
Select the folder that contains the message you want to restore.
Using the Symantec System Recovery Granular Restore Option
Restoring an email message
272