Safety, Precaution, and Troubleshooting This product meets applicable national SAR limits of 1.6 W/kg. The specific maximum SAR values can be found in the Radio waves section. www.sar-tick.com When carrying the product or using it while worn on your body, either use an approved accessory such as a holster or otherwise maintain a distance of 10 mm from the body to ensure compliance with RF exposure requirements. Note that the product may be transmitting even if you are not making a phone call.
Safety and use ������������������������������������������������������������������������������������������������� We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. TRAFFIC SAFETY: Given that studies show that using a phone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset...
• Use only batteries, battery chargers, and accessories which are recommended by TCL Communication Ltd. and its affiliates and are compatible with your phone model. TCL Communication Ltd. and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries; • Your phone should not be disposed of in a municipal waste.
• Do not puncture, disassemble, or cause a short circuit in the battery; • Do not burn or dispose of a used battery in household garbage or store it at temperatures above 60°C (140°F). Batteries must be disposed of in accordance with locally applicable environmental regulations. Only use the battery for the purpose for which it was designed. Never use damaged batteries or those not recommended by TCL Communication Ltd. and/or its affiliates.
This symbol on your phone, the battery, and the accessories means that these products must be taken to collection points at the end of their life: • Municipal waste disposal centers with specific bins for these types of equipment; • Collection bins at points of sale. They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused. In European Union countries: These collection points are accessible free of charge.
CHARGERS: Home A.C./ Travel chargers will operate within the temperature range of: 0°C (32°F) to 40°C (104°F). The chargers designed for your phone meet the standard for safety of information technology equipment and office equipment use. Due to different applicable electrical specifications, a charger you purchased in one jurisdiction may not work in another jurisdiction. They should be used for this purpose only.
This device is complied with SAR for general population /uncontrolled exposure limits in ANSI/IEEE C95.1-1992 and had been tested in accordance with the measurement methods and procedures specified in IEEE1528. The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of www.fcc.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Please note by using the device some of your personal data may be shared with the main device. It is under your own responsibility to protect your own personal data, not to share with it with any unauthorized devices or third party devices connected to yours. For products with Wi-Fi features, only connect to trusted Wi-Fi networks. Also when using your product as a hotspot (where available), use network security. These precautions will help prevent unauthorized access to your device.
Licenses �������������������������������������������� You have purchased a product which uses the open source (http:// opensource.org/) programs mtd, msdosfs, netfilter/iptables and initrd in object code and other open source programs licensed under the GNU General Public Licence and Apache Licence. microSD Logo is a trademark.
General information ���������������������� Your phone is a transceiver that operates on GSM in quad-band (850/900/1800/1900 MHz), UMTS in penta-band (B1/B2/B4/B5/ B8) or LTE (1/2/3/4/5/7/12/13/17/28) (2) or (B2/B3/B4/B5/B7/B12/ B13/B17/B28) (3). • Website for USA: www.alcatelonetouch.us • Website for Canada: www.alcatelonetouch.ca Protection against theft (4) • Facebook: www.facebook.
TROUBLESHOOTING ������������������ My phone turns off by itself • If your phone turns off by itself, make sure that the Power key is not accidentally pressed. Before contacting the service center, here are some instructions to help you troubleshoot your device: • Check the battery charge level. • To have optimal operation, fully charge the battery. • Check your phone’s settings for turning off the phone at a certain time.
My phone can't connect to a network or "No service" is displayed • Make sure that the service of your SIM card matches the network you’re on. • Try connecting to the network by moving to another physical location. My phone can't make outgoing calls • Verify the network coverage with your carrier in your current area. • Make sure that you have dialed a valid number and have touched Call on your phone. • Check with your carrier that your SIM card is valid.
The caller’s name/number doesn't appear when a call is received • Make sure that you have selected the country code when calling an international number. • Check that you have subscribed for Caller ID service with your carrier. I can't add a contact • Your caller may have concealed his name or number. • Make sure that your SIM card contact list is not full; delete some files or save the files to the phone. I can't find my contacts • Make sure that your SIM card is not broken.
The phone can't be detected by others via Bluetooth • Start a new Messaging string. You messaging string may have reached its limit. • Make sure that Bluetooth is turned on and your phone is visible to other users. My SIM card is PIN locked • Contact your service provider to obtain the PUK (Personal Unblocking Key) code. • Make sure that the two phones are within Bluetooth’s detection range.
The phone becomes warm following prolonged calls, game playing, internet surfing or running other complex applications • This heating is a normal consequence of the CPU handling excessive data. Ending the above actions will make your phone return to normal temperature. After Factory data reset is performed, I can't use my phone without entering Google Account credentials Alcatel is a trademark of Alcatel-Lucent and is used under license by TCL Communication Ltd.