User Guide

Troubleshooting

Cannot connect to wireless network (Wi-Fi)

• Select the correct wireless network name and verify

the password entered (case sensitive).

• Relocate the router from objects that interfere with

performance (cordless phones, baby monitors, etc. ).

• Reboot the router by disconnecting the power for

more than 2 minutes and reconnect.

What is the remote code for programming

my Universal or Cable/Satellite box

remote control

• Please visit www.tclusa.com/remotecodes

My picture is too small (black bars on the side)

• Play your movie/video and press the (*)

asterisk button.

• Select Picture Size, select the picture size of

your preference.

How to install the Remote Control

Mobile App

• Download the Roku app to your phone or tablet

through Google Play or iTunes.

• Simply search for “Roku App” and choose the

Roku app by Roku Inc.

• Follow the onscreen prompts and you’re on

your way!

The free Roku app allows you to use your mobile

device as a full functioning remote control with

voice search & keypad.

Problems connecting my cable/satellite

box or antenna through a coax cable

• For best performance, use the HDMI connection.

If not available, then:

How do I turn the Text-to-Speech (TTS)

audio guide on or o?

• Press “*” key on the remote controller four times to

turn the audio guide on or o.

Select “Settings” at home screen

Select “Accessibility”

Select “Audio Guide” and turn it on or o

http://tclusa.helpjuice.com/23507-roku-tv/210747-

how-do-i-turn-the-audio-guide-on-or-o

• Make sure the cable connections to the TV and

your device are securely fastened.

• Select cable/satellite box or antenna TV input.

• Select “start ﬁnding channels” and follow the

on-screen instructions to perform a full channel scan.

Having trouble completing the guided setup? Don’t worry, it’s usually an easy ﬁx.