Warranty

WE. KNOW. LIGHT.
LED BULB
Retail LED Lamp Limited Warranty
Technical Consumer Products, Inc. (“TCP”) warrants its products to be free from defects in material, workmanship, and title and to
operate from the date of invoice (or date of manufacture if invoice date is not known or available) as provided in the Terms and
Conditions set forth below. If the product is determined to have failed during the warranty period, TCP will, in its sole discretion,
repair the product or defective part, replace with the same or a functionally equivalent product or part, refund or credit the
purchaser. Any refunds or credits issued to the purchaser will be on a prorated basis according to the following calculation:
Invoice Price ($) x Remaining Warranty Period (months)
Warranty Period (months)
If TCP chooses to replace the product and is not able to do so because the product has been discontinued, has been modified, or is
otherwise not available, TCP may, in its sole discretion, replace the product with a comparable product that is functionally
equivalent to the product to be replaced. This limited warranty only applies when TCP products are operated as specified; have been
correctly wired and installed; are operated within the electrical values publicized on all the labels; used in lighting equipment
designed and approved for the application and in environmental conditions (temperature, humidity, air movement, and free of
substances that may react corrosively with the product or parts of the product) within the normal specified operating range of the
product. For purposes of clarity, the cost of removal or installing a repaired or replaced product or part, including but not limited to
labor costs or expenses, shall be the sole liability of the purchaser.
Terms and Conditions
This limited warranty is for a period of three (3) years from the date of invoice (or date of manufacture if proof of purchase is not
available), with all components to be ordered, assembled, and shipped from a TCP location. This only applies to TCP components;
for non-TCP components, the supplier or manufacturer must be contacted for warranty claims. Any repair, alteration or
modification of the product, including replacement of product components with components of other manufacturers will void the
warranty in its entirety. TCP reserves the right to request the return of all allegedly defective products or components for testing and
verification.
For products with discrete chip technology (individual LED chips), TCP warrants that no more than 10% of the discrete LEDs will
fail within the stated warranty period.
This warranty does not apply to damage or failures caused by acts of God, as a result of any abuse, misuse, vandalism, fire, corrosive
environments, power surges, excessive switching cycles, improper maintenance, abnormal use, tampering, unlawful acts by third
parties, or use in violation of any applicable standard, code, or instructions for use in installations including those contained in the
National Electrical Code (NEC), the Standards for Safety of Underwriters Laboratory, Inc. (UL), Standards for the American
National Standards Institute (ANSI) or, in Canada, the Canadian Standards Association (CSA). TCP reserves the right to inspect all
allegedly defective products and/or components to determine the cause of failure and patterns of usage. The date of purchase and
product installation date must be verified to validate the elapsed operating hours if a warranty claim is sought.
Warranty Activation/Service Claims
To obtain coverage under this warranty, customer must complete and deliver to TCP a “Warranty Form” form within 30 days of
product installation. An acknowledgement will be sent for each registration with a reference number for future correspondence.
Service claims are initiated by contacting Customer Care at 1-800-324-1496.
THE FOREGOING SHALL CONSTITUTE THE EXCLUSIVE REMEDY OF THE PURCHASER AND THE SOLE
LIABILITY OF TCP FOR ANY CLAIMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE ARISING FROM
THE FAILURE OF THE PRODUCT AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED.
NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS MADE OR IS TO BE
IMPLIED. In no event shall TCP be liable for any other costs or damages, including installation, lost profits, delays, and
incidental, special or consequential damages. TCP reserves the right to examine all failed luminaires, luminaire
components, lamps, drivers, and/or ballasts and the right to determine, in its sole discretion, whether any LEDs, lamps,
drivers, and/or ballasts are defective and covered under this limited warranty.