Warranty

INFORMATION SHEET
Warranty & Limitations of Liability
APOLLO® PRODUCTS
Subject to the conditions and limitations in this Limited Warranty, Conbraco Industries, Inc. (Conbraco) warrants to the owner of applicable real property in the United States
(including its territories) and Canada that Apollo products, when properly installed in potable water piping systems and hydronic heating piping systems, under normal
conditions of use, shall be free from failure caused by manufacturing defects for the applicable Warranty Period. This Limited Warranty is in effect for installations made after
January 1, 2017 and applies strictly to products installed in the country which they were purchased.
Validation of the Warranty Period is required through proof of purchase. In the event that proof of purchase is unavailable, the Warranty Period initiation date shall default to the
date of manufacture for each product. If the product suspected of a defect does not have a visible date of manufacture, a proof of purchase shall be required.
All products must be installed in accordance with all then applicable codes, good plumbing practice, in accordance with any local, state, provincial or federal requirements, and
installed in a potable water or radiant heating application unless a non-potable water service is specifically described in published pertinent product literature.
The installer must use construction techniques compliant with then applicable codes to install the product and use the product within the design parameters specified in any
installation guidelines and technical notes for the applicable system. This shall include field pressure testing prior to concealing with concrete or by other means and wrapping
any brass fitting when buried. Failure to install Apollo products according to manufacturer’s installation instructions will void all applicable warranties and may result in severe
water damage.
Products must at all times be used in a manner consistent with their intended use and be used in installations and environments acceptable to their material and design
specifications, including not being installed in a system that may operate at temperatures or at pressures that exceed the approved ratings which can be found on the product,
packaging or installation instructions.
Product specific conditions of this Limited Warranty and the Warranty Period are detailed in the table entitled “Additional Product Specific Warranty Information”.
Without limiting the foregoing, this Limited Warranty does not apply and you do not have a right of reimbursement if the product failure or resulting damage is caused by: (a)
evidence of tampering, mishandling, neglect, abuse, accidental damage, freeze damage (it is expressly understood that failure as a result of any freezing fluids within the pipes
does not constitute a defect in material or workmanship and shall not be covered by this warranty) or unauthorized modifications or repairs that cause damage to warranted
products; (b) exposure to harmful, unauthorized, or unanticipated chemicals or substances or corrosive water conditions; (c) exposure to ultraviolet light; (d) faulty installation
including failure to follow proper burial instructions; (e) damage from abnormal operating conditions including exposure pressures and temperatures beyond the specified
operating range; (f) failure to properly test and pass common testing methods (including pressure testing) after the installation and before the product or system is put in
service; (g) components not manufactured or sold by Conbraco Industries; or (h) acts of nature such as earthquakes, re, flood or lightning.
Although Conbraco Industries provides a plumbing system to facilitate a complete installation, other manufacturers pipe and/or fittings may be installed in any given installation
provided manufacturing of the pipe and/or fittings demonstrates compliance with the applicable ASTM/CSA standards, and the product has been certified by a recognized
third-party testing agency. The Conbraco Industries product in the given installation will continue to be covered under this Limited Warranty although limits on Warranty Period
may apply. Conbraco Industries will be responsible only for proven defects in material or workmanship in Conbraco Industries products. Problems in products manufactured by
another company should be reported to that manufacturer.
In order to be eligible for service under this Limited Warranty, it is the responsibility of the property owner to obtain and pay for repairs. Only if the warranty applies will
Conbraco be responsible for reimbursement under this warranty. The part or parts which you claim failed should be kept and Conbraco contacted at the address below or by
telephoning within thirty (30) days after the failure or leak and identifying yourself as having a warranty claim. You should be prepared to ship, at your expense, the product
which you claim failed due to a manufacturing defect (including the original section of pipe still inserted), document the date of installation, proof of purchase, and the amount
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