Telstra 7300 & 7300a Digital DECT Cordless Telephone /Integrated Answering Machine User Guide If you have any problems with your phone, refer to the Help section of this User Guide or call TecHelp on 1300 369 193.
Introduction to your Telstra 7300 & 7300a Digital DECT Cordless Telephone / Integrated Answering Machine Need help? • Phonebook – lets you store up to 50 names and numbers for easy dialling. • Calling Number Display - lets you see who’s calling. Your phone stores details of the last 20 callers in a Calls list. • Send & receive text messages • Use the handsfree facility to talk to callers without holding the handset.
In this guide In this guide Getting started Location Setting up Set the day and time To change the time or date format Setting up the charger Wall mounting your 7300/7300a 8 8 8 11 11 12 13 Getting to know your phone Handset buttons Handset display icons Base and charger Answering machine Navigating the menus Handset menu map Menu navigation 16 16 18 19 20 22 23 23 4 Using the phone Make a call Preparatory dialling End a call Receiving calls Earpiece volume Handsfree Make a call in handsfree Answer a
In this guide In this guide Calling Number Display Caller information not available Calls list View/dial a number To copy a Calls list number to the Phonebook Delete a number Delete the entire Calls list 49 49 49 50 50 51 51 Telstra Network Features To access a Network Feature TecHelp line MessageBank® To retrieve a message from your message service Flashing Message Indicator Call Waiting Answer a Call Waiting call Add/edit a service Delete a service 52 52 52 53 6 53 53 54 54 54 55 Using the answeri
Getting started Getting started Location You need to place your Telstra 7300/7300a base within 2 metres of a mains power and telephone socket so that the cables will reach. Make sure it is at least 1 metre away from other electrical appliances to avoid interference. Your Telstra 7300/7300a works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible helps ensure the best signal. Setting up 2.
Getting started Signal strength The SIGNAL symbol on your handset screen indicates when you are in range. When you are out of range, the symbol flashes, and the screen displays Searching. You should move closer to the base if this happens to ensure the full functionality of your phone. IMPORTANT Do not connect the telephone line until at least one of the handsets is fully charged. The base station must be plugged into the mains power at all times.
Getting started Getting started Under no circumstances use non rechargeable batteries. Only use NiMH rechargeable batteries with a capacity of 600mAh or higher. Using inappropriate batteries will invalidate your guarantee and may damage the telephone. When the handset is fully charged the display shows the symbol. 4. After 16 hours, connect the phone line cord to the main base and plug the other end into the wall socket.
Getting started Getting started 4. Thread the power cord from the power supply through the L-shaped opening of the wall bracket and out through the bottom of the bracket. Now thread the line cord from the phone socket through the square opening of the bracket. Plug the power cord into the power socket and the line cord into the line socket of the telephone. 5. Align the holes on the bottom of the telephone base with the lugs on the front of the wall bracket.
Getting to know your phone Getting to know your phone Handset buttons .SQS^KV -VK\S^c 1. Display With orange backlight. 2. Telstra button Press to access the Telstra Calling features services list, page 52. 9IPWXVE T 7_^O >OV]^\K 7OX_ -KVV] < +,- ./0 123 456 789 !:;<= " >?@ #ABCD 16 3. X/Mute Press to go back to previous display. Press and hold to return to standby. Used to delete digits and to switch Mute on and off, page 26. 4.
Getting to know your phone Getting to know your phone Handset display icons These are the symbols you will see on your handset’s display. 7300 Base unit 1. Page button Press to page the handset(s) page 29. :KQO UP/DOWN When scrolling through the menu and Directory TEXT MESSAGE (SMS) Accessing text messaging ANTENNA Steady when in range. Flashing when out of range.
Getting to know your phone Getting to know your phone =USZ 0 =USZ 7O]]KQO] ! K +X]aO\SXQ 7KMRSXO 0\YX^ @SOa >OV]^\K ! K @YV .OVO^O @YV 7300a Base unit 7. Answer On/off button 1 Skip < button To turn your answering machine on or off, page 57. To skip back when listening to your messages, page 57. 8. Stop button Stops messages being played, page 57. 2. Vol – button To decrease the speaker volume, page57. 9. Play/Pause button 3. Delete button To playback or pause messages, page 57.
Getting to know your phone Getting to know your phone Navigating the menus Handset menu map Your Telstra 7300/7300a handset features an easy to use menu system. Have a look at the menu map on the next page. When the handset is switched on and in standby: 1. Press 8PY` to open the main menu and select the function you want by pressing the .LWW^ or button. For example, to change the ringer melody: 1. Press 8PY` to open the main menu. until the display shows 2. Press .LWW^ or Setup h/set and press 8PY` .
Using the phone Make a call 1. Press . Enter the telephone number and the number is dialled. Using the phone If you have subscribed to Telstra’s Calling Number Display service, your caller’s number will also be shown. If the number is private (eg blocked calls) the display will show Withheld. If an exact number match is found in the Phonebook, the name will be displayed instead of the number. See page 49 for more information.
Using the phone Using the phone Answer a call in handsfree Redial When the phone rings: 1. Press and the call is transferred to the loudspeaker. Your Telstra 7300/7300a stores the details of the last 10 calls made into a redial list. Stored redial numbers can be up to 20 digits long. Switch to handsfree during a call During a call: . The call is transferred to the loudspeaker. 1. Press to toggle between Handsfree and the handset. 2. Press 3. Press to end the call.
Using the phone Using the phone To delete a number from the redial list 1. Press and hold for 1.5 seconds until the icon is displayed. 2. To unlock the keypad, press and hold again. 1. Press 8PY` , to open the main menu. 2. Press .LWW^ or until the display shows Redial, press 8PY` to display the redial list. 3. Press .LWW^ or to display the number you want and press 8PY` to select. 4. Press .LWW^ or to display Delete entry and press 8PY` to select. 5.
Using the phone Using the phone Transferring calls Switching a handset off If using a Telstra 7300/7300a multi handset pack, you can transfer an external call to another handset. 1. During an external call, press 8PY` . 2. Press .LWW^ or until the display shows Internal and press 8PY` to confirm. 3. Enter the number of the handset you want to call, the external caller will be put on hold. The other handset will ring and display your handset number to let the handset user know who is calling.
Phonebook You can store up to 50 numbers in the Phonebook of each of your Telstra 7300/7300a handsets for quick and easy dialling. Numbers can be up to 20 digits long. Phonebook entries are stored alphabetically. Phonebook Writing tips If you make a mistake, press Press Store a number Press 1. Press to open the Phonebook. The first entry is displayed. 2. Press 8PY` , New is displayed, press 8PY` again to select. 3.
Phonebook Phonebook Edit a Phonebook entry Delete Phonebook 1. Press to open the Phonebook. The first entry is displayed. 2. Press .LWW^ or to scroll through the Phonebook to the entry you want. 8PY` 3. Press then .LWW^ or to display Edit and press 8PY` again to select. 4. The stored number is displayed followed by a flashing cursor. Edit the number using 8`_P to delete incorrect digits and enter new ones using the keypad, then press 8PY` . 5. The name is displayed followed by a flashing cursor.
Text Messaging (SMS) Your Telstra 7300/7300a can send and receive text messages (SMS – Short Messaging Service). With text messaging you can send & receive text messages up to 160 characters long. Subscribe to the text messaging service When you send your first text message from your Telstra 7300/7300a you will automatically be registered for the service. On receipt of your first text message through the service, the system will send you a welcome text message back to confirm your registration.
Text messaging (SMS) Text messaging (SMS) Receiving and reading text messages Delete a list When you receive new text messages, you will hear the message alert beep and the display will show New SMS msg. 1. Press 8PY` , SMS messages will be displayed. 2. Press 8PY` , then scroll to Inbox and press 8PY` . 3. Scroll .LWW^ or to the message you want to read first and press 8PY` . 4. Press 8`_P to return to the inbox. 1. Press 8PY` 2. Scroll 3. Press 8PY` 4. Press 8PY` Reply to a text message 1.
Text messaging (SMS) Text messaging (SMS) Send Message Press 8PY` SMS Service Centre numbers to view the phone number, then either 8PY` , .LWW^ or to send or 8`_P to edit. Edit Press 8`_P to edit the message and phone number or 8PY` to send the message. To send and receive SMS text messages you need the phone number of the Telstra SMS Service Centre.
Handset settings Ringer melody There are 6 different ringer melodies to choose from. 1. Press 8PY` to open the main menu. 2. Press .LWW^ or until the display shows Setup h/set and press 8PY` . 3. Ring melody is displayed, press 8PY` to select. The current melody is played for 5 seconds. to select your preferred melody. 4. Press .LWW^ or 5. Press 8PY` to save. You hear a confirmation tone and Saved is displayed. 6. Press and hold 8`_P to return to standby.
Handset settings Handset settings Registering handsets 5. Use .LWW^ or to display the handset number you wish to de-register, then press 6. Deregister? will be displayed, press 8PY` again to confirm. If you have purchased a Telstra 7300/7300a multi handset pack, the handsets in these packs are already pre-registered to the main base. If however you de-register a handset and need to re-register it back to a Telstra 7300/7300a base at any stage: using the keypad. 1. Press 8PY` and enter 8PY` 2.
Base settings Base settings Change PIN code Ringer volume 1. Press 8PY` , scroll .LWW^ or to Setup base and press 2. Scroll to Ringer volume and press 8PY` . 3. Scroll .LWW^ or to the volume level then press 8PY` . 4. Press and hold 8`_P to return to standby. 8PY` . There are 5 volume levels. Ringer melody 1. Press 8PY` , scroll .LWW^ or to Setup base and press 8PY` . 2. Ring melody is highlighted, press 8PY` . to the melody you want and press 8PY` . 3. Scroll .LWW^ or 4.
Base settings Calling Number Display Restore default settings You can reset your Telstra 7300/7300a base to its default (original) settings. 1. Press 8PY` to open the main menu. 2. Press .LWW^ or until the display shows Setup base and press 8PY` . until Reset is displayed, press 8PY` to select. 3. Press .LWW^ or 4. Enter PIN is displayed. Enter the 4 digit PIN code using the keypad and press 5. Reset? is displayed. Press 8PY` to confirm, Saved is displayed. 6. Press and hold 8`_P to return to standby.
Calling Number Display Calling Number Display View/dial a number Delete a number 1. Press 8PY` , to open the main menu. 2. Press .LWW^ or to display Calls list and press 8PY` to select. 3. The most recent missed call is displayed. Press .LWW^ or to scroll through the Calls list. or to dial the number displayed. 4. Press 1. Press 8PY` , to open the main menu. 2. Press .LWW^ or to display Calls list and press 8PY` to select. The most recent missed call is displayed. 3. Press .
Telstra Network Features Telstra Network Features By pressing the Telstra button on the handset your Telstra 7300/7300a gives you easy access to a range of pre-stored Telstra Calling Features. These are: • MessageBank® • Call Waiting • Call Wait On • Call Wait Off • 3-Way Chat • Call Back Off • Call Back • CF Immed. Off • Feat. Assist • TecHelp Line To access a Network feature 1. Press ?PW^_]L , scroll dialled to desired network feature and press .
Telstra Network Features Telstra Network Features Call Waiting Delete a service Call Waiting lets you know if another person is trying to contact you while you are on a call. If a second caller rings you will hear a beep in the handset. 1. Press ?PW^_]L then scroll to the service you want and press 8PY` . 2. Scroll to display Delete and press 8PY` . Delete? is displayed. 3. Press 8PY` to confirm. Deleted is displayed. After 2 seconds the display shows Empty. 4.
Using the answering machine (7300a only) You can operate your Telstra 7300a answering machine from: • the base • the handset • remotely from any external tone dialling telephone. Using the answering machine (7300a only) Operating the answering machine from the base Switch on/off 1. Press ,Y^bP] :Y :QQ Playing messages The default setting for the answering machine is ON. 1.
Using the answering machine (7300a only) Using the answering machine (7300a only) Switch on/off Record your own outgoing message 1. Press 8PY` to scroll to Ans. Machine menu and press 8PY` . 2. Scroll .LWW^ or to Ans. Settings and press 8PY` 3. **Listen** will be displayed and you will be prompted to enter to hear the menu options 4. Press to select On or Off. The voice prompt will announce “Answer on” or “Answer off” as appropriate. 5. Press and hold 8`_P to return to standby.
Using the answering machine (7300a only) Using the answering machine (7300a only) Reinstate pre-recorded outgoing message Answer delay This will delete your own recorded outgoing message. Answer delay sets the number of rings before your Telstra 7300a answering machine picks up a call. The default setting is 6 rings. You can select an answer delay of 2, 4, 6, 8 rings or Time Saver. Time Saver can save you the cost of a call when you want to ring in to find out if you have new messages.
Using the answering machine (7300a only) Using the answering machine (7300a only) During playback: Stop/Play press ,-. Repeat current message press 234 Play previous message press 234 , twice Delete current message press 567 Skip forward to next message press ! 89: 3. Press and hold 8`_P to return to standby. Memory full Delete all old messages You can only delete messages that have been played. Any new, unplayed, messages will not be deleted 1. Press 8PY` scroll to Ans.
Using the answering machine (7300a only) Using the answering machine (7300a only) Operating your answering machine from another phone. Switch answering machine on remotely 1. Dial your phone number. When you hear your outgoing message, press the button. You will hear, “Please enter your security code.” 2. Enter your 4-digit PIN. If you have new messages, your machine announces, “You have (x) new messages”, and they are played back. Or you will hear, “You have no new messages, to hear main menu press 1.
Help Help Handset is not charging properly If you experience any problems, please call TecHelp on 1300 369 193 or email: tcpsupport@ingrammicro.com.au • Make sure the handset is placed properly on the base/charger. When charging, the battery symbol is shown filling up. • Clean the charging contacts with a soft, slightly damp (not wet) cloth. Handset not registering? • Is Searching displayed on the handset? • Check that the base is plugged into the mains power and switched on.
Help Help Possible problems with text messaging Cannot receive text Text messages cannot be sent and screen displays Msg Failed • The base station power supply or telephone line cord might not be properly connected. • Check that the base station power supply is plugged into the mains socket and switched on and that the telephone is plugged into the telephone wall socket. • There might be a fault on the line. Check your telephone line is working properly.
General information General information Safety • The Telstra 7300/7300a digital cordless telephone is not designed for making emergency telephone calls when the power fails. • Only use the power supply supplied with your Telstra 7300/7300a. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. • Only use the telephone line cord supplied with your Telstra 7300/7300a, otherwise your telephone may not work correctly.
Customer service & Product warranty IMPORTANT Please retain this booklet with your sales receipt as proof of the date of purchase Customer Service If you require assistance in operating this product please call the TecHelp Information Line on 1300 369 193 or contact us by e-mail at: tcpsupport@ ingrammicro.com.
Wall mounting template Wall mounted spacing Ensure there is sufficient space allowed for mounting the phone before drilling holes. See page 13 and follow mounting instructions. Caution: Ensure there is no risk of damaging any pipes or wiring that may be behind the wall. 74 Drill two holes 3 mm in diameter.
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